HELP! someone is using my account and i cant stop it.

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HELP! someone is using my account and i cant stop it.

stevenstrick
Casual Listener

I have tried changing my passord after logging everyone out but it hasnt worked. they still seem to connect to my spotify and interupt my music.

3 Replies

Re: HELP! someone is using my account and i cant stop it.

Rock Star 24
Rock Star 24

Hey @stevenstrick,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

MaximRock Star 24
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Re: HELP! someone is using my account and i cant stop it.

stevenstrick
Casual Listener
I have done all of this but they are still using it somehow. I changed my
email Facebook and Spotify passwords multiple times and I logged Everyone
out multiple times. Im just going to delete my account if this doesn't stop
and use something else... I so frustrated with this. I only get so many
days off to play drums and now I cant do that because some **bleep** is
constantly stopping and changing the song.

Re: HELP! someone is using my account and i cant stop it.

Rock Star 24
Rock Star 24

@stevenstrick,

 

Thanks for letting me know. I'd recommend reaching out to Supporf again, so that they can secure your account one more time.

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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