Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Hacked account

Hacked account

My account got hacked. I login with FB and changed my password 3 times. Last time it took an hour after the password change to get hacked again. Its alway the same device whic appears in my device list. And my playlist is all messed up.
Reply
1 Reply

Hey there!

 

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

Suggested posts