Help Wizard

Step 1


Has my profile been hacked?

Has my profile been hacked?

So basically - for the last two months I keep getting told via the app that Spotify is being played elsewhere - I've also had random music being played and searched for. I cancelled my premium as it hasn't mattered how I've changed my details (Spotify and Facebook logins) it hasn't stopped this.

Proud user of Spotify for close to 10 years but may have to leave over this. Screenshot attached. 

1 Reply

Hi @Jfcdownsi!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Support article for the next steps to take.

Hope this helps and let me know how you get on!

Jose_MSpotify Star
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