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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14916 Views

7 replies

11 likes

Security
  • 14916 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

554903 Views

991 replies

116 likes

Account
  • 554903 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131277 Views

74 replies

12 likes

Account
Login
Premium
  • 131277 Views
  • 74 replies
  • 12 likes

logged out few days ago and can't logged in

Desktop : Macbook Pro 2018Mobile: Android - Pixel 2 latest OSCountry: Indonesia I got logged out from my Spotify desktop version few days ago and logged in using my Facebook account via browser. Then I realized my premium plan disappeared, I believe ...

Casual Listener

Desktop : Macbook Pro 2018 Mobile: Android - Pixel 2 latest OS Country: Indonesia   I got logged out from my Spotify desktop version few days ago and logged in using my Facebook account via ...

Mantisentil

Community Legend

286 Views

1 replies

0 likes

Login
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked!!! Help

Hi Guys, My account seemed to be hacked. Someone is listening to music on my account and it only says listinging from webbrower. They change my music while I im listening and I cant figure out what to do. I have reset passwor, logged out all devices,...

Casual Listener

Hi Guys,   My account seemed to be hacked. Someone is listening to music on my account and it only says listinging from webbrower. They change my music while I im listening and I cant figure o...

Guido

Spotify Legend

449 Views

5 replies

0 likes

Account
  • 449 Views
  • 5 replies
  • 0 likes

Playlist not showing up

One of my older playlists is not showing up in my library or on my profile anymore, but I can still access it with a link. However, I cannot edit the playlist from this link. https://open.spotify.com/playlist/5cQUnQsnKvGJLYCCMf0fiN

Newbie

One of my older playlists is not showing up in my library or on my profile anymore, but I can still access it with a link. However, I cannot edit the playlist from this link.   https://op...

OneByBoo

Roadie

371 Views

1 replies

0 likes

Account
  • 371 Views
  • 1 replies
  • 0 likes

Solved!! Is there any possibility to cancel a support ticket?

So I sent a support ticket regarding account transfering from facebook to "normal" (with login ID and such) a few hours ago, but I changed my mind so is there anyway to "cancel" a support ticket?

Casual Listener

  So I sent a support ticket regarding account transfering from facebook to "normal" (with login ID and such) a few hours ago, but I changed my mind so is there anyway to "cancel" a support tic...

Jose_M

Spotify Star

792 Views

3 replies

0 likes

Other
  • 792 Views
  • 3 replies
  • 0 likes

Can't Log In

PlanFree/PremiumCountry DeviceHuawei Nova 2i & Mac AirOperating SystemiOS & Android My Question or Issue Hi There, I was a student in NZ and i subscribe on Spotify premium. I recently just moved back to my country in Indonesia for a month, and I forg...

Newbie

Plan Free/Premium Country   Device Huawei Nova 2i & Mac Air Operating System iOS & Android   My Question or Issue  Hi There,  I was a student in NZ and i subscr...

kesany

Newbie

396 Views

2 replies

1 likes

Account
Free
Login
Premium
  • 396 Views
  • 2 replies
  • 1 likes

Cannot change my paying information

Want to change my bank account 

Newbie

Want to change my bank account  

Jose_M

Spotify Star

413 Views

1 replies

0 likes

Account
Other
  • 413 Views
  • 1 replies
  • 0 likes

connected to facebook but no friends in list

PlanPremium My Question or Issue My account is linked with my Facebook account, yet I can't seem to be able to find any friends and connect with them. I tried logging in through the app and the PC and it's the same. there's something wrong. my Facebo...

Casual Listener

  Plan Premium   My Question or Issue   My account is linked with my Facebook account, yet I can't seem to be able to find any friends and connect with them. I tried logging in t...

Jose_M

Spotify Star

490 Views

1 replies

0 likes

Account
Login
Other
  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution WTH where is my privacy

I just noticed yesterday that all my playlist gets automatically published as public. I had to install this stupid spottify "Client Software" (just used it und PS and iOS till now) to mark all (each by one #wth!) as private and change all my profile ...

Casual Listener

  I just noticed yesterday that all my playlist gets automatically published as public.  I had to install this stupid spottify "Client Software" (just used it und PS and iOS till now) to ...

ParentalControl

Composer

910 Views

5 replies

1 likes

Account
  • 910 Views
  • 5 replies
  • 1 likes

Superuser Contribution Minha conta no Spotfy foi clonada.

Faço parte de um plano Premium Familiar, e, quando estou usando meu Spotify sempre aparace que estou escutando em outro dispositivo que eu não conheço, como se outra pessoa estivesse usando meu login.Já troquei minha senha do email e do facebook, bem...

Casual Listener

  Faço parte de um plano Premium Familiar, e, quando estou usando meu Spotify sempre aparace que estou escutando em outro dispositivo que eu não conheço, como se outra pessoa estivesse usando m...

Bittencourt

Spotify Star

1737 Views

4 replies

2 likes

Account
Login
Premium
Security
  • 1737 Views
  • 4 replies
  • 2 likes

Facebook and spotify

I deleted my facebook account that was linked to my spotify account, now I do have facebook again, but I have lost the old spotify account with my playlists and the account that was linked to family-premium system + I can not login with the new faceb...

Casual Listener

I deleted my facebook account that was linked to my spotify account, now I do have facebook again, but I have lost the old spotify account with my playlists and the account that was linked to family-...

Jose_M

Spotify Star

498 Views

4 replies

0 likes

Account
  • 498 Views
  • 4 replies
  • 0 likes

how do i merge accounts?

Hello, i have a spotify account with premium that is connected to my facebook already and i am trying to create a new account and link it to my facebook. i changed my facebook email a while back and spotify is using the old email that i longer have a...

Newbie

  Hello, i have a spotify account with premium that is connected to my facebook already and i am trying to create a new account and link it to my facebook. i changed my facebook email a while b...

OneByBoo

Roadie

261 Views

1 replies

0 likes

Account
  • 261 Views
  • 1 replies
  • 0 likes

Log in issue with new iphone

I accidentally signed into another account of mine which is under Spotify free. I want to log into the one that I’ve been using which I’ve paid, but the Spotify app doesn’t allow the option of logging out and logging in again even after I deleted the...

Casual Listener

I accidentally signed into another account of mine which is under Spotify free.  I want to log into the one that I’ve been using which I’ve paid, but the Spotify app doesn’t allow the option of...

OneByBoo

Roadie

551 Views

3 replies

0 likes

Account
Login
  • 551 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Clarity on Facebook's data sharing scandal

Hi there, 10 year user of Spotify here looking for some answers. I'd like to get some clarity on the issues currently reported on the news by Facebook and I would like to think that Spotify will provide me with a sensible answer to the question. Like...

Casual Listener

Hi there,   10 year user of Spotify here looking for some answers.   I'd like to get some clarity on the issues currently reported on the news by Facebook and I would like to think that...

ashjm

Casual Listener

2216 Views

2 replies

2 likes

Account
Login
  • 2216 Views
  • 2 replies
  • 2 likes

new account to change username not working

Hello,I deleted my old account to create a new one with the same email to change the username, and the spotify desktop app is showing the deleted account name.in the spotify website, on the top right it just says "profile", except when i go in the he...

Visitor

   Hello, I deleted my old account to create a new one with the same email to change the username, and the spotify desktop app is showing the deleted account name. in the spotify website...

user-removed

Not applicable

536 Views

1 replies

0 likes

Account
  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cut the connection.

Hello Spotify,You will give me 3 months use for a very low price.But for what?You cut the connection to my Squeezebox.........You cut the connection to my 4 yaer old Pioneer Premium Atmos reciever.WHY?

Casual Listener

Hello Spotify, You will give me 3 months use for a very low price. But for what? You cut the connection to my Squeezebox......... You cut the connection to my 4 yaer old Pioneer Premium Atmos rec...

Katerina

Spotify Legend

979 Views

3 replies

0 likes

Premium
  • 979 Views
  • 3 replies
  • 0 likes

Superuser Contribution Not enough listening for wrapped - 5k+ songs listened

PlanPremiumCountryItaly My Question or Issue I tried to access my wrapped 2018 for 2 days and I got different responses at different times (I don't remember what I did differently). One was the black screen after tapping "connect with Spotify" (somet...

Casual Listener

Plan Premium Country Italy   My Question or Issue  I tried to access my wrapped 2018 for 2 days and I got different responses at different times (I don't remember what I did different...

Katerina

Spotify Legend

1954 Views

3 replies

0 likes

Account
Login
Premium
  • 1954 Views
  • 3 replies
  • 0 likes

Solved!! Unable to change country in profile

PlanFree Operating SystemWindows 10 My Question or IssueI'm from Australia but I'm currently in Malaysia, and because it's been 14 days since I've arrived Spotify requires me to change my country in my profile so that I can keep on using Spotify. How...

Regular

Plan Free   Operating System Windows 10   My Question or Issue I'm from Australia but I'm currently in Malaysia, and because it's been 14 days since I've arrived Spotify requires me ...

Skrufve

Casual Listener

717 Views

4 replies

0 likes

Account
Free
Login
  • 717 Views
  • 4 replies
  • 0 likes

Lost Playlists

I just went onto my account to find that all of my playlists had been deleted. I recovered the playlists that I had created but I couldn't get back the playlists that I was following, such as several that were created by Spotify. Has anyone else had ...

Casual Listener

  I just went onto my account to find that all of my playlists had been deleted.  I recovered the playlists that I had created but I couldn't get back the playlists that I was following, s...

Keanu_C

Community Legend

400 Views

3 replies

0 likes

Account
  • 400 Views
  • 3 replies
  • 0 likes

Superuser Contribution My secret playlists keep turning public after some time.

My secret playlists keep turning public after some time and it is very annoying, as they contain some songs that mean a lot to me and it's very exposing. Is is supposed to happen and if so, can I disable this? PlanPremium

Newbie

My secret playlists keep turning public after some time and it is very annoying, as they contain some songs that mean a lot to me and it's very exposing. Is is supposed to happen and if so, can I dis...

Guido

Spotify Legend

326 Views

1 replies

0 likes

Other
  • 326 Views
  • 1 replies
  • 0 likes