Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Ik heb samen met mijn huisgenoten family premium afgeslotenNou heeft iedereen de uitnodiging ontvange om het account te startenMaar bij mij komen de mails niet binnenWe hebben het email adres al gecontroleerd dit klopt gewoon
When I press Connect to Facebook on Desktop app, nothing happens. Same goes for Android app, too.
Id very much like my Spotify username, here, other forums, and on the desktop app, to be more than just random numbers. I signed up with my facebook so I thought it would use my name. Could someone change it for me? Or can I change it myself?
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue En dos ocasiones, me llegó la notificación de que ahora mi cuenta es Free, pero soy parte de un Plan Familiar Premium. ¿Me pueden ayudar?
I'm a premium subscriber for 2 years and have paid the monthly fees for this month but I suddenly can't play my songs. I need to go online first. Why is this happening? Mycsubscription is still premium though. Thanks.
Germany, Samsung Galaxy S5 Mini and multiple PCs My Issue:I have tried to purchase Spotify Premium (offer: 3 months for 0,99€) multiple times on multiple devices with the same account. Everytime I tried to pay, it puts me back to the website where yo...
Hi, I have a Premium account paid untill 6th June: And my problem is that I cannot access music in any device: 1. Mobile: there is bar: "Spotify is in offline mode" on both wifi and mobile network. Intresting I can play music that is downloaded. 2. O...
my provider changed my phone number, and now my Premium status has been removed...i need this back...how?
When i enter my cellphone number to upgrade my spotify to premium, i cannot receive the PIN Code on my cellphone number, please help me.
I have Spotify premium and used to have a huge music library that i builed up for years. Now just recently some person from another country started listening thorugh my account (sometimes another device was on and I could see it in my recently played...
PlanFreeCountry United StatesDeviceIphone 8 plusOperating SystemiOS 11.4 My Question or Issue Every time I try to pay for Spotify Premium it says payment denied no matter what card I use, since I have more than enough money on the card to pay for it.
PlanFreeCountry DeviceiPhone 7Operating System My Question or Issue My card is being charged by Spotify and I have never had premium! I want to cancel the account that is using my card!
Hi there, I'm using Spotify Premium Family and today I noticed that someone listened to music and I didn't know the device (I made sure, that it was no one from my family). I immediately changed the password and logged out from all devices. Now I had...
PlanFree Country USADeviceSamsung Galaxy S8Operating System Android My Question or Issue I made spotify account under a fake email and I put in a random password because I wasn't sure I would use it I entered my credit card info and after I bought it...
PlanPremium CountryChile DeviceMotorola Moto G4/Moto G 2013 Operating SystemWindows 10 My Question or IssueHi, I just wanted to state here that someone (or something) hacked my account 2 days ago (I didn't logged in for a couple of days until now). A...
PlanFree Country Device Operating System My Question or Issue My wife signed up to Spotify Family plan and sent me an invite. I accepted the invite and filled in the required info - name, address and postal code. It worked fine for the first week the...
Hello!Unfortunately, I had to delete Facebook permanately a few weeks ago and my spotify was created with that account. All is good until I found out that the back up email I used was my school email that permanately wad deactivated once the semester...
Öğrenci indiriminden yararlanmak için kredi kartı şifrelerimi va yazdım ve sonra öğrenci belgemi yolladım ve bana bi kaç güne onay oluşur diye bi kare çıktı ve ödeme kredi kartımda bekleyen işlemlere alındı ama bir gun oldu onay gelmedi işleme alındı...
Hello, We're an official Pride event and we'd like to make a playlist for our festival featuring all our artists, we're unsure whether we need a business account or not as this would be purely digital and would not be played in the office or at the f...
PlanPremiumCountry BelgiumDeviceiPhone 10Operating SystemiOS 10 My Question or Issue I created some playlists for my 5 years old son with a lot of Kids music (not always my style ;-)). Since he wants to listen to it every morning on his way to school...