Have premium but cannot log in.

[dephiter]

I have had the Premium version for several years now and recently moved to peru for an extended vacation from the US. Last night I was logged out of all devices and am unable to log in. I get a message that says "You can only use Spotify abroad for 14 days". This should only be for free users. I tried using the web player but get the same message. I checked my status and I am a premium member. Please help I will go mad without my spotify.

[osornios]

@dephiter

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In them, the Spotify username you're paying for is shown:

Username/ID:        xxxxxxx

Logout of the app, and be sure to use that username to login to your account. It's the one with the Premium features.