Have s freee subscription need priemum im lost how do i get it

[DavidnBufie]

Posted using the Spotify Community app by Liam

[Peter__ · Accepted solution]

Replied to your other topic. 😉

[DavidnBufie]

Can some
elp i keep going ib circles have no clue if my post have been seenPosted using the Spotify Community app by Liam


Posted using the Spotify Community app by Liam

[DavidnBufie · Accepted solution]

What iscthe sokution i cant see anything please help me

Posted using the Spotify Community app by Liam


Posted using the Spotify Community app by Liam

[Peter__]

What issue are you having exactly getting set up?

[Jordi]

You posted your question twice. Here the answer on your second post:

---

@Peter wrote:

Is your account showing as premium on your online overview?

If it is showing as premium then you should be good to go! Sometimes a quick log out and back in again is needed. If you are still having issues, try a clean reinstallation of the application. 

If your account is still showing as free then you have not logged into the account you have upgraded. Double check your details, its amazingly easy to accidentally have two accounts, one with a Spotify username and another using your Facebook details. If you can't find your account, don't subscribe again as you might be billed twice, instead get in touch with the customer services team directly using the online contact form and they will be able to lend a hand.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Alternatively, if you prefer support via Twitter, please tweet @SpotifyCares.

---