Hello, my premium plan doesn't work help me

[#1]

I buy 1 year premium and it's doesn't work now!

[Prague · Accepted solution]

Pawsitively delighted to see you!

I'm sorry to hear that you're having trouble with your Spotify Premium plan. Here are a few steps you can take to try and resolve the issue:

Check your account status: Log in to your account on the Spotify website or app and make sure that your account is set to Premium and that your subscription is still active.

Check your payment: Verify that your payment method is valid and has not expired. If necessary, update your payment details and try subscribing again.

Contact Spotify support: If the above steps do not resolve the issue, you can contact Spotify support directly for assistance. You can do this by visiting the Spotify support page and selecting the appropriate category for your issue. From there, you can choose to either chat with a support agent, or submit a support request.

Clear cache and cookies: If you are using the Spotify web player, try clearing your browser cache and cookies, then restarting your browser and logging back into your account.

Try using a different device or network: If you are experiencing issues on a particular device or network, try using a different device or network to see if the issue persists.

I hope this helps you resolve your issue and enjoy your Spotify Premium subscription.

I'll be doggone if I don't hear from you,

-Prague the Dog