Help Wizard

Step 1


Help, I've been hacked!!

Help, I've been hacked!!

Someone or something else seems to have taken over my account.  The User name and DOB now different in account details.  I followed the steps to get the reset email from Spotify but it is not forthcoming.  This is a real security issue and putting me right off this otherwise pretty fantastic music platform.  I just don't know how to get around this.  First time I venture out of the Apple cocoon and now this.

1 Reply

Hey @Waterdragon1,


Welcome to the Community. Sorry to hear this has happened to you while using Spotify! 


Please check out this page and go through the steps. It will help you recover your account so you can be reunited with your favorite music.


Let us know how you get on. Take care!

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