Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Help, I've been hacked!!

Help, I've been hacked!!

Someone or something else seems to have taken over my account.  The User name and DOB now different in account details.  I followed the steps to get the reset email from Spotify but it is not forthcoming.  This is a real security issue and putting me right off this otherwise pretty fantastic music platform.  I just don't know how to get around this.  First time I venture out of the Apple cocoon and now this.

Reply
1 Reply

Hey @Waterdragon1,

 

Welcome to the Community. Sorry to hear this has happened to you while using Spotify! 

 

Please check out this page and go through the steps. It will help you recover your account so you can be reunited with your favorite music.

 

Let us know how you get on. Take care!

Suggested posts