Help! My favorites have been deleted

[maxmuller83]

Hi There, 

My Favorites have all been deleted, but my playlists have not been affected. 

Can anyone at Spotify retrieve my Favorites? 

Max

[ejay]

Hi yes they have returned awesome!

Do you know how or why it happened?

[Richard]

Not totally sure ejay, still looking into this.

For now though happy listening!

[gosta86]

Hello! Yesterday i deleted a playlist by mistake and wonder if someone could help me get it back if its possible?

/gosta

[Montenegro]

Hi, I have suffered the same problem like the rest of the spotimates. How can I recover my favorites songs?

Thanks in advance

[Richard]

Hey Montenegro, welcome to the Community.

I can see 74 songs in your starred list at the moment. Is that not correct?

[Montenegro]

Hi Richard! Thank you very much! I think those are all my favorites

[Richard]

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@Montenegro wrote:

Hi Richard! Thank you very much! I think those are all my favorites

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Just to check, are they back for you now or do you still need my help recovering them?

[rfwpresto]

I just logged on and noticed all but 1 of my starred songs have vanished! anyone know why its happening/if i can get the songs back?

[Richard]

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@rfwpresto wrote:

I just logged on and noticed all but 1 of my starred songs have vanished! anyone know why its happening/if i can get the songs back?

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Hello. Was it these you were looking for? starred015

[FrankyGalie]

I have the same problem! My playlists and favorites are all gone! Help me please

Thankss

[Richard]

Hey FrankyGalie, welcome to the Community.

How many starred tracks did you have? I'm afraid I can't see any history on your account.

[FrankyGalie]

Close to 75 I think.. And I had one playlist called Melt 2012. I was going to subscribe to a premium account but now everything is gone...

[Richard]

Well I'm not having any luck here. It might be worth dropping us a line via our contact form though. We'll do what we can to help you out by email.

[SacreBleu]

Hello, I seem to be having the same error, granted I just reinstalled my computer, are my favorites stored locally?

Or is this just a filthy bug that annoys?

[Richard · Accepted solution]

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@SacreBleu wrote:

Hello, I seem to be having the same error, granted I just reinstalled my computer, are my favorites stored locally?

Or is this just a filthy bug that annoys?

---

I can see over 100 starred tracks on your account at the moment. How many are showing up for you?

[SacreBleu]

Apparently, the tracks appeared yesterday out of nowhere.  I was browsing through my new stored tracks and out of nowhere my previous saved tracks popped-up.  I guess, I should've been more patient, it probably had to resync, as I reinstalled Windows.

Thanks for the support however!

[jason1]

hi 

my favorites are also gone

what can i do?  

[meahtenoha]

Hey jason1 - I've just taken a look and you should see 168 tracks in your starred playlist. 

How many do you see now?

[jason1]

i see 0 in my favorites 

[jason1]

now i see my favorites  thank you 😉