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Help! My favorites have been deleted

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Help! My favorites have been deleted

Hi There, 

My Favorites have all been deleted, but my playlists have not been affected. 

Can anyone at Spotify retrieve my Favorites? 

 

Max

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153 Replies

Hi yes they have returned awesome!

Do you know how or why it happened?

Not totally sure ejay, still looking into this.

For now though happy listening!
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Hello! Yesterday i deleted a playlist by mistake and wonder if someone could help me get it back if its possible?

 

/gosta

Hi, I have suffered the same problem like the rest of the spotimates. How can I recover my favorites songs?

Thanks in advance

Hey Montenegro, welcome to the Community.

 

I can see 74 songs in your starred list at the moment. Is that not correct?

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Hi Richard! Thank you very much! I think those are all my favorites


@Montenegro wrote:

Hi Richard! Thank you very much! I think those are all my favorites


Just to check, are they back for you now or do you still need my help recovering them?

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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I just logged on and noticed all but 1 of my starred songs have vanished! anyone know why its happening/if i can get the songs back?


@rfwpresto wrote:

I just logged on and noticed all but 1 of my starred songs have vanished! anyone know why its happening/if i can get the songs back?


Hello. Was it these you were looking for? starred015

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I have the same problem! My playlists and favorites are all gone! Help me please

 

Thankss

 

Hey FrankyGalie, welcome to the Community.

 

How many starred tracks did you have? I'm afraid I can't see any history on your account.

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Close to 75 I think.. And I had one playlist called Melt 2012. I was going to subscribe to a premium account but now everything is gone...

Well I'm not having any luck here. It might be worth dropping us a line via our contact form though. We'll do what we can to help you out by email.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

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Hello, I seem to be having the same error, granted I just reinstalled my computer, are my favorites stored locally?

Or is this just a filthy bug that annoys?

Marked as solution


@SacreBleu wrote:

Hello, I seem to be having the same error, granted I just reinstalled my computer, are my favorites stored locally?

Or is this just a filthy bug that annoys?


I can see over 100 starred tracks on your account at the moment. How many are showing up for you?

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

Apparently, the tracks appeared yesterday out of nowhere.  I was browsing through my new stored tracks and out of nowhere my previous saved tracks popped-up.  I guess, I should've been more patient, it probably had to resync, as I reinstalled Windows.

 

Thanks for the support however!

hi 

my favorites are also gone

what can i do?  

Hey jason1 - I've just taken a look and you should see 168 tracks in your starred playlist. 

 

How many do you see now?

i see 0 in my favorites 

now i see my favorites  thank you 😉

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