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Help recovering account

Help recovering account

 Hi

 I used to have a spotify account (alexandermalskaer) but I forgot the password, and the account is tied up to an email adress which I no longer have access to.

 

 Thus, I cannot reset my password or anything like it, so how do I reaccess my account?

 I am obviously not subscribed anymore, but I want to resubscribe when I have access to my account again.

 

 What to do?

 

 All the best,

Alexander

Reply
2 Replies

Hey Alexander, 

Welcom to the community,

Unfortunatelly, if you don't have acces to your email account you can:

1. If you hav eyour account connected with facebook, try and accesc it that way (you will still encounter problems because of your lack of acces to your email account)

2. Create a new account from a new email adress.

if you need more help let me know! 

❤️

You can also try to contact the support team to see if they can do anything to help recover the account! It is horrible to let go of your account 😞

https://support.spotify.com/us/contact-spotify-support/

that's the easy link!

 

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