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i contacted spotify via email a week ago and have not gotten a response back, here is the question i asked,  i forgot my password and do not have access to the email address i signed up with, is it possible to email me my password at my current email?

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1 Reply

Hey! Welcome to the community 🙂

 

Sometimes it can take the staff a while to get through all the cases they get. However I would have thought after a week someone would have got back to you! Did you get an automated email reply when you submitted your query asking you to visit the community? If so, reply directly to that email (even though it says not to) and your message will be sent to a member of the team.

 

You should also double check your inbox including spam/junk folders in case a reply message got caught in one of those! 

 

Best wishes,

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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