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Can´t get past Spotify Terms and Conditions of Use... keep login out

When login in I get to the below page with an X in the top right corner. When hitting the X it logs out. How do I get past this? Spotify Terms and Conditions of Use Effective as from 18 December 2012 Introductions Changes to the Agreements Enjoying S...

Newbie

When login in I get to the below page with an X in the top right corner. When hitting the X it logs out. How do I get past this?     Spotify Terms and Conditions of Use Effective as...

Peter__

Community Legend

1444 Views

1 replies

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Credit Card Subscription Problem

I recently got a new debit card number and when i tried to change my number on Spotify it said my card was declined. I called my bank and I guess the problem is that Spotify was trying to charge $0.00 to my card which isn't allowed. How can i circumv...

Newbie

I recently got a new debit card number and when i tried to change my number on Spotify it said my card was declined.  I called my bank and I guess the problem is that Spotify was trying to charg...

Peter__

Community Legend

370 Views

1 replies

0 likes

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Premium account misfunction

Even though I opened my account a couple weeks ago, today I converted my Free acount to Premium, to take advantage of the 30-day-free-trial, but when i open the iOS app, it says "48 hours remaining of your trial", and also in the webpage i get this m...

Newbie

Even though I opened my account a couple weeks ago, today I converted my Free acount to Premium, to take advantage of the 30-day-free-trial, but when i open the iOS app, it says "48 hours remaining o...

Peter__

Community Legend

360 Views

1 replies

0 likes

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My playlists are gone!

I opened Spotify when I got home from and noticed that all my playlists were gone. I checked my phone to see if it was just my computer but they were gone there aswell. I tried doing this but it didn't work, I also sent a message to the costumer serv...

Newbie

I opened Spotify when I got home from and noticed that all my playlists were gone. I checked my phone to see if it was just my computer but they were gone there aswell.   I tried doing this ...

Peter__

Community Legend

294 Views

1 replies

0 likes

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Indie Radio Station "Tainted"

Hi, I was recently at a party where my spotify account was used as the music source for the night. Unfortunately a lot of spanish music and strange foreign music was listened to on the night and now my Indie Radio station is "tainted" with this music...

Newbie

Hi,   I was recently at a party where my spotify account was used as the music source for the night. Unfortunately a lot of spanish music and strange foreign music was listened to on the nig...

Peter__

Community Legend

569 Views

1 replies

0 likes

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Solved!! My 2 year old son deleted all my playlist!!!!

My son has deleted all playlists in Spotify... And each time, we try to create a new one, he deletes it!!!!!! Please could you help me recovered our playlist? I succeed in copying names of lists (by doing a print screen on my computer just before ref...

Newbie

My son has deleted all playlists in Spotify... And each time, we try to create a new one, he deletes it!!!!!!  Please could you help me recovered our playlist? I succeed in copying names of ...

user-removed

Not applicable

586 Views

2 replies

0 likes

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Paid for premium but still a free user

I have reinstalled, relogged and rebooted etc but i'm still a free user. I want to have premium or else i will need my money back.

Regular

I have reinstalled, relogged and rebooted etc but i'm still a free user. I want to have premium or else i will need my money back.

donibejta

Regular

1499 Views

13 replies

0 likes

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Solved!! Going from Spotify free to Premium

I just signed up for the Premium Spotify and when I go back to Spotify on my IPhone it says only premium members allowed and I can only use radio. I logged out and logged back in but it still says this. Is there some sort of wait for activation to ge...

Casual Listener

I just signed up for the Premium Spotify and when I go back to Spotify on my IPhone it says only premium members allowed and I can only use radio.  I logged out and logged back in but it still s...

user-removed

Not applicable

682 Views

3 replies

0 likes

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Solved!! Spotify Premium 30 days trial

Hello! I received an email from Spotify "Get another 30 days for free" When I click on the "get 30 days free" button, it brings me to a page that says Subscription status You have an active Spotify Premium subscription. Your subscription will automat...

Casual Listener

Hello!   I received an email from Spotify "Get another 30 days for free"   When I click on the "get 30 days free" button, it brings me to a page that says   Subscription st...

wallflowergrace

Casual Listener

1447 Views

5 replies

0 likes

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Accuracy with Artists' names.

Spotify should be more accurate in knowing Artists' names and not get confused distinguishing artists' names with each other. For example, the christian artist: The Ambassador is mixed up with the reggae artist the ambassador. Two different music sty...

Casual Listener

Spotify should be more accurate in knowing Artists' names and not get confused distinguishing artists' names with each other. For example, the christian artist: The Ambassador is mixed up with the re...

Peter__

Community Legend

564 Views

1 replies

0 likes

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account dissabled

I have a premium account throug my mobile provider, but when i try to log in its says that my account is disabled. I have contacted them and there is nothing wrong with the payment, i have sent you a mail but no answer. Luckely I had this old account...

Regular

I have a premium account throug my mobile provider, but when i try to log in its says that my account is disabled. I have contacted them and there is nothing wrong with the payment, i have sent you a...

johndrmg

Regular

1333 Views

11 replies

0 likes

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Account features and playlists disappeared

Hello, Yesterday my playslists and general account settings disappeared. I'm suddently no longer an "Unlimited" user, and have a free account instead. I havent done any changes myself or haven't changed my account setting either. I please need some h...

Newbie

Hello,   Yesterday my playslists and general account settings disappeared. I'm suddently no longer an "Unlimited" user, and have a free account instead. I havent done any changes myself or h...

Peter__

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
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Account swiped for information

I recently accidentally connected my dads iphone to facebook using my facebook user, now all of my playlists and subscribers have been deleted, is there any way to get them back again?

Newbie

I recently accidentally connected my dads iphone to facebook using my facebook user, now all of my playlists and subscribers have been deleted, is there any way to get them back again?

Peter__

Community Legend

319 Views

1 replies

0 likes

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Solved!! Delete my account

I accidental made an account through facebook and i do not want it. I sent two emails through contact us but I get the same automated email in response. I don't understand why this is so complicated, but can someone please tell me how to delete my ac...

Visitor

I accidental made an account through facebook and i do not want it. I sent two emails through contact us but I get the same automated email in response. I don't understand why this is so complicated,...

Peter__

Community Legend

881 Views

4 replies

0 likes

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  • 4 replies
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reset

Spotify

Casual Listener

Spotify

Peter__

Community Legend

409 Views

2 replies

0 likes

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Solved!! can't start or re-install spotify on my macbook air

hey, got a problem, was listening to music and all of a sudden spotify closed and now i cannot open it again. i deleted it and tried to re-install it but that is not possible anymore... can any1 help me, pleaaase? NEED MY MUSIC

Casual Listener

hey,   got a problem, was listening to music and all of a sudden spotify closed and now i cannot open it again. i deleted it and tried to re-install it but that is not possible anymore... ca...

pixelschatten

Casual Listener

789 Views

1 replies

0 likes

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Solved!! Wrong facebook account connected to my unlimited subscription account

Hi, my friends facebook account is somehow connected to my unlimited account and need it disconnecting from it, how is this done thanks???

Casual Listener

Hi, my friends facebook account is somehow connected to my unlimited account and need it disconnecting from it, how is this done thanks???  

magnumwhite1

Casual Listener

501 Views

2 replies

0 likes

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account deleted

My account at [email protected] was deleted with no notice and all the playlists I spent hours putting together. i think it might have been an error because my mom's bank card was getting charged 3 times from spotify per month and she called to disable ...

Newbie

My account at [email protected] was deleted with no notice and all the playlists I spent hours putting together. i think it might have been an error because my mom's bank card was getting charged 3 time...

Peter__

Community Legend

356 Views

1 replies

0 likes

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I have been charged twice for a subscription but have had 0 days of premium service

The title says it all. I tried to upgrade to premium over a month ago and the interface on my GS2 was giving me errors and saying that my payment could not be completed. My bank account says otherwise. I have been charged twice for ABSOLUTELY NOTHING...

Casual Listener

The title says it all. I tried to upgrade to premium over a month ago and the interface on my GS2 was giving me errors and saying that my payment could not be completed. My bank account says otherwis...

Peter__

Community Legend

334 Views

1 replies

0 likes

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Logged out and back in.

It still only plays radio and not my playlists. I paid the 9.99$/month premium.username: reflectsilence

Newbie

It still only plays radio and not my playlists. I paid the 9.99$/month premium. username: reflectsilence

Peter__

Community Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes