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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

776401 Views

18 replies

29 likes

  • 776401 Views
  • 18 replies
  • 29 likes

Deactivated Facebook, no moar premium!>!>!? :O

HiSo I am no longer a fan of facebook so I deactivated my account and removed my email from it, which was the one connected to spotify, now when I log into spotify I no longer have premium:( Please help me! I love spotify!!! My current Spotify email ...

Casual Listener

Hi So I am no longer a fan of facebook so I deactivated my account and removed my email from it, which was the one connected to spotify, now when I log into spotify I no longer have premium:( Please...

Invictus

Casual Listener

388 Views

2 replies

0 likes

  • 388 Views
  • 2 replies
  • 0 likes

How can I unlink my Facebook from my Spotify profile.

I love Spotify and I pay for it but I am not a fan of Facebook anymore. I would like to deactivate my Facebook account but keep my Spotify account. I know that they are linked and is there any way that I can unlink them? I don't want to lose my playl...

Newbie

I love Spotify and I pay for it but I am not a fan of Facebook anymore. I would like to deactivate my Facebook account but keep my Spotify account. I know that they are linked and is there any way th...

Peter__

Community Legend

2105 Views

2 replies

2 likes

  • 2105 Views
  • 2 replies
  • 2 likes

redeem card does not work!

Hello, i bought a redeem card " 100 nok "when i enter pin it comes: The Premium code you Entered is invalid. Please check that you have typed it correctly.I have tried many times without success. Sincerely jon jakob b Odberg

Newbie

Hello, i bought  a redeem card  " 100 nok " when i enter pin it comes: The Premium code you Entered is invalid. Please check that you have typed it correctly. I have tried many times wi...

Peter__

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Reactivated Facebook, new email attached to profile

HiI deactivated my Facebook account for 3 weeks, and created a new account with a different email on my adroid phone. I reactivated my FB account today. Now the new account has been linked to my FB. I would like to go back to my old spotify profile, ...

Casual Listener

Hi I deactivated my Facebook account for 3 weeks, and created a new account with a different email on my adroid phone.  I reactivated my FB account today. Now the new account has been linked t...

Jutshi

Casual Listener

493 Views

2 replies

0 likes

  • 493 Views
  • 2 replies
  • 0 likes

Can´t change method of payment

Hi, I am trying to change the card with which I make my monthly payments but it doesn´t work in either of the two search engines I have (Chrome and Mozilla Firefox). It says "something went wrong" etc etc. Please could somebody let me know how I can ...

Casual Listener

Hi,   I am trying to change the card with which I make my monthly payments but it doesn´t work in either of the two search engines I have (Chrome and Mozilla Firefox). It says "something went ...

HenriqueFont

Newbie

2257 Views

31 replies

1 likes

  • 2257 Views
  • 31 replies
  • 1 likes

Can´t get past Spotify Terms and Conditions of Use... keep login out

When login in I get to the below page with an X in the top right corner. When hitting the X it logs out. How do I get past this? Spotify Terms and Conditions of Use Effective as from 18 December 2012 Introductions Changes to the Agreements Enjoying S...

Newbie

When login in I get to the below page with an X in the top right corner. When hitting the X it logs out. How do I get past this?     Spotify Terms and Conditions of Use Effective as...

Peter__

Community Legend

1248 Views

1 replies

0 likes

  • 1248 Views
  • 1 replies
  • 0 likes

Credit Card Subscription Problem

I recently got a new debit card number and when i tried to change my number on Spotify it said my card was declined. I called my bank and I guess the problem is that Spotify was trying to charge $0.00 to my card which isn't allowed. How can i circumv...

Newbie

I recently got a new debit card number and when i tried to change my number on Spotify it said my card was declined.  I called my bank and I guess the problem is that Spotify was trying to charg...

Peter__

Community Legend

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Premium account misfunction

Even though I opened my account a couple weeks ago, today I converted my Free acount to Premium, to take advantage of the 30-day-free-trial, but when i open the iOS app, it says "48 hours remaining of your trial", and also in the webpage i get this m...

Newbie

Even though I opened my account a couple weeks ago, today I converted my Free acount to Premium, to take advantage of the 30-day-free-trial, but when i open the iOS app, it says "48 hours remaining o...

Peter__

Community Legend

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

My playlists are gone!

I opened Spotify when I got home from and noticed that all my playlists were gone. I checked my phone to see if it was just my computer but they were gone there aswell. I tried doing this but it didn't work, I also sent a message to the costumer serv...

Newbie

I opened Spotify when I got home from and noticed that all my playlists were gone. I checked my phone to see if it was just my computer but they were gone there aswell.   I tried doing this ...

Peter__

Community Legend

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

Indie Radio Station "Tainted"

Hi, I was recently at a party where my spotify account was used as the music source for the night. Unfortunately a lot of spanish music and strange foreign music was listened to on the night and now my Indie Radio station is "tainted" with this music...

Newbie

Hi,   I was recently at a party where my spotify account was used as the music source for the night. Unfortunately a lot of spanish music and strange foreign music was listened to on the nig...

Peter__

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Solved!! My 2 year old son deleted all my playlist!!!!

My son has deleted all playlists in Spotify... And each time, we try to create a new one, he deletes it!!!!!! Please could you help me recovered our playlist? I succeed in copying names of lists (by doing a print screen on my computer just before ref...

Newbie

My son has deleted all playlists in Spotify... And each time, we try to create a new one, he deletes it!!!!!!  Please could you help me recovered our playlist? I succeed in copying names of ...

user-removed

Not applicable

462 Views

2 replies

0 likes

  • 462 Views
  • 2 replies
  • 0 likes

Paid for premium but still a free user

I have reinstalled, relogged and rebooted etc but i'm still a free user. I want to have premium or else i will need my money back.

Regular

I have reinstalled, relogged and rebooted etc but i'm still a free user. I want to have premium or else i will need my money back.

donibejta

Regular

1093 Views

13 replies

0 likes

  • 1093 Views
  • 13 replies
  • 0 likes

Solved!! Going from Spotify free to Premium

I just signed up for the Premium Spotify and when I go back to Spotify on my IPhone it says only premium members allowed and I can only use radio. I logged out and logged back in but it still says this. Is there some sort of wait for activation to ge...

Casual Listener

I just signed up for the Premium Spotify and when I go back to Spotify on my IPhone it says only premium members allowed and I can only use radio.  I logged out and logged back in but it still s...

user-removed

Not applicable

537 Views

3 replies

0 likes

  • 537 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium 30 days trial

Hello! I received an email from Spotify "Get another 30 days for free" When I click on the "get 30 days free" button, it brings me to a page that says Subscription status You have an active Spotify Premium subscription. Your subscription will automat...

Casual Listener

Hello!   I received an email from Spotify "Get another 30 days for free"   When I click on the "get 30 days free" button, it brings me to a page that says   Subscription st...

wallflowergrace

Casual Listener

1192 Views

5 replies

0 likes

  • 1192 Views
  • 5 replies
  • 0 likes

Accuracy with Artists' names.

Spotify should be more accurate in knowing Artists' names and not get confused distinguishing artists' names with each other. For example, the christian artist: The Ambassador is mixed up with the reggae artist the ambassador. Two different music sty...

Casual Listener

Spotify should be more accurate in knowing Artists' names and not get confused distinguishing artists' names with each other. For example, the christian artist: The Ambassador is mixed up with the re...

Peter__

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

account dissabled

I have a premium account throug my mobile provider, but when i try to log in its says that my account is disabled. I have contacted them and there is nothing wrong with the payment, i have sent you a mail but no answer. Luckely I had this old account...

Regular

I have a premium account throug my mobile provider, but when i try to log in its says that my account is disabled. I have contacted them and there is nothing wrong with the payment, i have sent you a...

johndrmg

Regular

853 Views

11 replies

0 likes

  • 853 Views
  • 11 replies
  • 0 likes

Account features and playlists disappeared

Hello, Yesterday my playslists and general account settings disappeared. I'm suddently no longer an "Unlimited" user, and have a free account instead. I havent done any changes myself or haven't changed my account setting either. I please need some h...

Newbie

Hello,   Yesterday my playslists and general account settings disappeared. I'm suddently no longer an "Unlimited" user, and have a free account instead. I havent done any changes myself or h...

Peter__

Community Legend

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Account swiped for information

I recently accidentally connected my dads iphone to facebook using my facebook user, now all of my playlists and subscribers have been deleted, is there any way to get them back again?

Newbie

I recently accidentally connected my dads iphone to facebook using my facebook user, now all of my playlists and subscribers have been deleted, is there any way to get them back again?

Peter__

Community Legend

225 Views

1 replies

0 likes

  • 225 Views
  • 1 replies
  • 0 likes

Solved!! Delete my account

I accidental made an account through facebook and i do not want it. I sent two emails through contact us but I get the same automated email in response. I don't understand why this is so complicated, but can someone please tell me how to delete my ac...

Visitor

I accidental made an account through facebook and i do not want it. I sent two emails through contact us but I get the same automated email in response. I don't understand why this is so complicated,...

Peter__

Community Legend

714 Views

4 replies

0 likes

  • 714 Views
  • 4 replies
  • 0 likes