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Hi I had to reset my phone and all ky apps and passwords but when I try to

Hi I had to reset my phone and all ky apps and passwords but when I try to

I have premium Spotify but when I tried to get into my account it wouldn't allow me? It's coming up as though I'm not a paying member? Can you please help me. 

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1 Reply

Hey @Sheanonl101 ,

 

You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number login with Facebook!

 

 

Upgraded-not-Premium-twitter_support.png

 

This support site could be helpful too 🙂

Have a great day!

Luke

LukeSpotify Star
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Note: I'm not a Spotify employee.

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