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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81654 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
656953 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738108 Views
18 replies
29 likes
When my son wanted Spotify, I signed him up using my email address. Now, years later, we've upgraded to a family plan and I want to be the Primary with my email. So I want him to change his email address to his own email so I can use mine to be Prima...
When my son wanted Spotify, I signed him up using my email address. Now, years later, we've upgraded to a family plan and I want to be the Primary with my email. So I want him to change h...
Moderator
759 Views
1 replies
0 likes
I did change the country from AT to CH when Spotify did not accept my Swiss credit card (I live in AT and work in CH). This worked for Spotify Premium Family but then my family was not able join although they live at the same address in AT like me bu...
I did change the country from AT to CH when Spotify did not accept my Swiss credit card (I live in AT and work in CH). This worked for Spotify Premium Family but then my family was not able join alth...
Moderator
1856 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am purchasing Spotify Premium for my grandson to use mainly on his cellphone. How can he si...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am pu...
Spotify
368 Views
1 replies
0 likes
Hey, i have a premium account on my xbox but i cant remember the mail and password. Is there a way to see the mail used on xbox? I want to connect this account to my phone. Thanks !
Hey, i have a premium account on my xbox but i cant remember the mail and password. Is there a way to see the mail used on xbox? I want to connect this account to my phone. Thanks !&n...
Spotify Star
836 Views
1 replies
0 likes
Plan-PremiumCountry-USADevice-iPhone 12Operating System-iOS 16.1 My Question or Issue:The last time I logged into the account, I find all the playlist is same as before, but the owner is another account with the same name and photo as me. Then, I can...
Plan-Premium Country-USA Device-iPhone 12 Operating System-iOS 16.1 My Question or Issue: The last time I logged into the account, I find all the playlist is same as before, but the ow...
Spotify Star
1649 Views
7 replies
0 likes
Our address is not listed. It finds "7 Orlock Rd" but not "7 Orlock Lane". They are different houses!!
Our address is not listed. It finds "7 Orlock Rd" but not "7 Orlock Lane". They are different houses!!
Spotify Star
228 Views
1 replies
0 likes
I have Spotify Premium and can't change to my Home Location. The button is blurred
I have Spotify Premium and can't change to my Home Location. The button is blurred
Spotify Star
459 Views
3 replies
0 likes
PlanFreeCountryAT My Question or IssueI forgot the password to this Account:Lost AccountSo I tried resetting it here: https://accounts.spotify.com/en/password-reset .Now the problem I have is, that I'm not getting an E-Mail. It's not in the Junk fold...
Plan Free Country AT My Question or Issue I forgot the password to this Account: Lost Account So I tried resetting it here: https://accounts.spotify.com/en/password-reset . Now the pr...
Casual Listener
594 Views
2 replies
0 likes
My wife has upgraded to a duo account, but when i login on her username (email) i only get in on Spotify free. My guess is that somehow we got two different accounts on one email. I've tried to find the invite option in her app but either it's not on...
My wife has upgraded to a duo account, but when i login on her username (email) i only get in on Spotify free. My guess is that somehow we got two different accounts on one email. I've tried to find ...
Not applicable
1839 Views
2 replies
0 likes
PlanPremiumCountryUSADevicemultiple devicesOperating Systemmultiple OS My Question or IssueIn having an extremely frustrating problem where Spotify disabled my account and now refuses to help or even give me any information. I do not want to share ma...
Plan Premium Country USA Device multiple devices Operating System multiple OS My Question or Issue In having an extremely frustrating problem where Spotify disabled my account and no...
Gig Goer
3623 Views
3 replies
0 likes
https://open.spotify.com/user/31mtphij6yvnmy6hcrapcir44r7m?si=CnZk61fwQMunF-9b85F_OQ&utm_source=copy-linkI cant log in into the acc anymorw and my public pl has beem deleted but its still publicCan someone delete my acc?
https://open.spotify.com/user/31mtphij6yvnmy6hcrapcir44r7m?si=CnZk61fwQMunF-9b85F_OQ&utm_source=copy-link I cant log in into the acc anymorw and my public pl has beem deleted but its still publi...
Spotify Star
291 Views
1 replies
0 likes
I don't know why I can't join my partner's DUO plan. Any tips?it says we don't leave in the same address but there no way I can find where to add mine (which is the same as his)**bleep** thing.... thanks!
I don't know why I can't join my partner's DUO plan. Any tips? it says we don't leave in the same address but there no way I can find where to add mine (which is the same as his) **bleep** thing......
Spotify Star
235 Views
1 replies
0 likes
I want to know why I got billed twice this month on 12/09/22 and again on 12/10/22
I want to know why I got billed twice this month on 12/09/22 and again on 12/10/22
Moderator
191 Views
1 replies
0 likes
it was registed on my old e-mail ******@******.com and i lost it a few month ago. now i cant log into my account. its written that the password was changed. can you send me my music back on this new account. best wishes.
it was registed on my old e-mail ******@******.com and i lost it a few month ago. now i cant log into my account. its written that the password was changed. can you send me my music back on this new ...
Moderator
5675 Views
7 replies
1 likes
Al ingresar datos para pago aparece error sin realizar cobro de cuenta
Al ingresar datos para pago aparece error sin realizar cobro de cuenta
Moderator
282 Views
1 replies
0 likes
My account is not changed on my I-Phone. How can I have that corrected
My account is not changed on my I-Phone. How can I have that corrected
Moderator
195 Views
1 replies
0 likes
I have tried logging out of all accounts and resetting password, but it keeps showing someone is listening to music as a "host"
I have tried logging out of all accounts and resetting password, but it keeps showing someone is listening to music as a "host"
Moderator
2784 Views
1 replies
0 likes
I closed my Premium account but after the 7 days the account is still visible. This is violation of data security and I will report it to the German "Verbraucherschutz" if nothing changes about that.
I closed my Premium account but after the 7 days the account is still visible. This is violation of data security and I will report it to the German "Verbraucherschutz" if nothing changes about that.
Spotify Star
243 Views
1 replies
0 likes
Siempre pago con tarjeta de regalo, y ahora ya no me sale esa opción
Siempre pago con tarjeta de regalo, y ahora ya no me sale esa opción
Moderator
289 Views
1 replies
0 likes
I deleted my Premium account on purpose. Still after the 7 days, the account is visible with Followers and Following. This is violation against data security. I want it to be delted completely.
I deleted my Premium account on purpose. Still after the 7 days, the account is visible with Followers and Following. This is violation against data security. I want it to be delted completely.
Spotify Star
309 Views
1 replies
0 likes
