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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

80249 Views

28 replies

0 likes

  • 80249 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

99424 Views

9 replies

2 likes

Account
Login
  • 99424 Views
  • 9 replies
  • 2 likes

How to sign in to Tesla while using Sign in with Apple?

I used Sign in with Apple so I never created a password or username for my account. I read that you can set a device password somewhere but I'm not seeing that anywhere, only a place to reset your password, but you need to know your current password,...

Visitor

I used Sign in with Apple so I never created a password or username for my account. I read that you can set a device password somewhere but I'm not seeing that anywhere, only a place to reset your pa...

Maxim

Spotify Star

5176 Views

1 replies

0 likes

  • 5176 Views
  • 1 replies
  • 0 likes

Me aparecen anuncios en árabe y tengo el idioma en español

De un día para otro me empezó a aparecer anuncios en árabe y todo mí celular lo tengo en español y el Spotify también, no se porque me aparece asi

Casual Listener

De un día para otro me empezó a aparecer anuncios en árabe y todo mí celular lo tengo en español y el Spotify también, no se porque me aparece asi

Jose_M

Spotify Star

4428 Views

6 replies

0 likes

  • 4428 Views
  • 6 replies
  • 0 likes

Superuser Contribution music missing from my artist profile

someone added lyrics to my songs and albums are missing from my artist profile

Newbie

someone added lyrics to my songs and albums are missing from my artist profile

Vasil

Moderator

1151 Views

1 replies

0 likes

  • 1151 Views
  • 1 replies
  • 0 likes

Unusual transactions on credit card from Spotify

My issue:I have multiple unusual transactions of Spotify Stockholm SE being charged to my credit card. I've checked my emails and did not receive anything from Spotify about this. May I know who can I reach out to resolve this? Thanks

Newbie

My issue: I have multiple unusual transactions of Spotify Stockholm SE being charged to my credit card. I've checked my emails and did not receive anything from Spotify about this. May I know who ca...

Maxim

Spotify Star

931 Views

1 replies

0 likes

Account
Subscription
  • 931 Views
  • 1 replies
  • 0 likes

Making username random again

My Question or Issue So my user name is I got this username back at 2017. And its hella cringe now. When i copy my link my username shows up. I dont want people to see that hacker thing. How do i make it random again or change it. There has to be som...

Newbie

    My Question or Issue   So my user name is<snip - Moderator Edit> I got this username back at 2017. And its hella cringe now. When i copy my link my username shows up....

Maxim

Spotify Star

333 Views

1 replies

0 likes

Account
  • 333 Views
  • 1 replies
  • 0 likes

My spotify account has been hacked

About one month a go i saw someone listening to music that i dont usually listen to, and i need your help to fix this. I think i've been hacked and they are always messing with my account

Newbie

About one month a go i saw someone listening to music that i dont usually listen to, and i need your help to fix this. I think i've been hacked and they are always messing with my account

BabyEcho0_YT

Roadie

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution falscher nutzername beim erstellen den Kontos gemerkt

hallo,ich habe mir grade einen neuen accout erstellt und jz wir mir gesagt das mein benutzername so ist wie ein Code und ich diesen beim einloggen eingeben muessteaber wenn ich mich eingeloggt habe wird mit auf dem Profil der richtige Name angezeigt ...

Newbie

hallo, ich habe mir grade einen neuen accout erstellt und jz wir mir gesagt das mein benutzername so ist wie ein Code und ich diesen beim einloggen eingeben muesste aber wenn ich mich eingeloggt ha...

OscarDC

Moderator

1654 Views

3 replies

2 likes

  • 1654 Views
  • 3 replies
  • 2 likes

Solved!! Melanie Martinez Spotify Pre Sale Code?

Today I was trying to purchase Melanie Martinez VIP tickets for her upcoming show at Echo Stage in Washington, DC. I noticed that it said that they are having some sort of, "Spotify Presale". I am a Spotify Premium user and was inquiring on how I cou...

Newbie

Today I was trying to purchase Melanie Martinez VIP tickets for her upcoming show at Echo Stage in Washington, DC. I noticed that it said that they are having some sort of, "Spotify Presale". I am a ...

vickyr3y3s

Visitor

6101 Views

22 replies

0 likes

Account
Other
Premium
  • 6101 Views
  • 22 replies
  • 0 likes

Superuser Contribution I cant log in on mobile with my account

I have a Motorola G8, and it was working fine, until a few days ago and since then it says that I'm offline. When I tried trying to uninstall and install again It says that I can't log in because of an error, and mind that my account is working fine ...

Newbie

I have a Motorola G8, and it was working fine, until a few days ago and since then it says that I'm offline. When I tried trying to uninstall and install again It says that I can't log in because of ...

subs05

Casual Listener

772 Views

3 replies

1 likes

  • 772 Views
  • 3 replies
  • 1 likes

Superuser Contribution We are traveling and it won't let me verify my home address

I upgraded to Duo and invited my wife. We are traveling in Japan and it won't verify our home address. It says she is in Japan.

Visitor

I upgraded to Duo and invited my wife. We are traveling in Japan and it won't verify our home address. It says she is in Japan.

TaylerGuerrero

Newbie

2153 Views

2 replies

0 likes

  • 2153 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't change the language of my notifications

I'm spanish, but my sister wants to learn Italian, so she change her spotify to Italian. The problem is the official notifications(login alerts, payments, spotify news) appeared in Italian to me. I'm the principal user of a family account. Please hel...

Regular

I'm spanish, but my sister wants to learn Italian, so she change her spotify to Italian. The problem is the official notifications(login alerts, payments, spotify news) appeared in Italian to me. I'm...

MihailY

Moderator

1611 Views

11 replies

0 likes

  • 1611 Views
  • 11 replies
  • 0 likes

Superuser Contribution Can login through Facebook but can't change email

PlanPremiumCountryUSA DeviceAllOperating SystemAllMy Question or IssueI had my Spotify associated with a work email, but I've always logged in using Facebook. I changed jobs so I no longer have access to the email on file nor the password manager for...

Newbie

Plan Premium Country USA  Device All Operating System All My Question or Issue I had my Spotify associated with a work email, but I've always logged in using Facebook. I changed jobs so...

Alex

Spotify Legend

1389 Views

1 replies

0 likes

Login
  • 1389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to enter more than province when updating address

PlanPremiumCountryQuebec, Canada My Question or IssueIt seems like the way the address is being filled in between when I created my account years ago and now has changed, and I'm unable to add my brother to the account. When he enters our address, it...

Newbie

Plan Premium Country Quebec, Canada   My Question or Issue It seems like the way the address is being filled in between when I created my account years ago and now has changed, and I'm una...

Vasil

Moderator

535 Views

1 replies

0 likes

Account
  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jemand hat die Macht meine Musik zu steuern und ich seine.

Wenn ich Musik höre verbindet sich mein Gerät mit einem andere fremden Gerät. Alles ohne Bluetooth und von ganz alleine. Wir sind auch nicht im gleichen WLAN. Neuesten Updates sind auf meinem Handy installiert und eine Session läuft nicht.

Visitor

Wenn ich Musik höre verbindet sich mein Gerät mit einem andere fremden Gerät. Alles ohne Bluetooth und von ganz alleine. Wir sind auch nicht im gleichen WLAN. Neuesten Updates sind auf meinem Handy ...

AlejaR

Moderator

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Account data

I requested a copy of my data for my disabled account by chat and also by emailing support and was completely ignored. Is there a specific department I can contact for this? Why would I not have the right to my own data even if my account is disabled...

Gig Goer

I requested a copy of my data for my disabled account by chat and also by emailing support and was completely ignored. Is there a specific department I can contact for this? Why would I not have the ...

MCA94

Gig Goer

1934 Views

6 replies

0 likes

Account
  • 1934 Views
  • 6 replies
  • 0 likes