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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 164325 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 164325 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11049 Views
  • 6 replies
  • 11 likes
  • Security
  • 11049 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 513316 Views
  • 986 replies
  • 112 likes
  • Account
  • 513316 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125419 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125419 Views
  • 74 replies
  • 12 likes

Unusual amount of ads

Over the past few months the amount of ads I've been getting has gone up a lot. To the point where I listen to 1-2 songs and then get 2-3 ads. I usually just close spotify and re open it to get rid of them which is very annoying but now even that has...

  • Visitor
  • Over the past few months the amount of ads I've been getting has gone up a lot. To the point where I listen to 1-2 songs and then get 2-3 ads. I usually just close spotify and re open it to get rid o...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't login to account on phone

Spotify Premium Family, using 4 of the 6 accounts I have recent changed phone and found that i could not log in to Spotify ~I have changed mu account password, and logged out of all devicesThe new password works online, on the webplayer, but still wo...

  • Newbie
  • Spotify Premium Family, using 4 of the 6 accounts  I have recent changed phone and found that i could not log in to Spotify ~ I have changed mu account password, and logged out of all devices ...
  • MihailY
  • Moderator
  • 249 Views
  • 1 replies
  • 0 likes
  • Login
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am not able to change the region

Hi,I have a premium subscription to Spotify from Pakistan. Now I have shifted abroad and want to change the region. It's Disabled and I cannot do it. Kindly assist!

  • Newbie
  • Hi, I have a premium subscription to Spotify from Pakistan. Now I have shifted abroad and want to change the region. It's Disabled and I cannot do it. Kindly assist!
  • Lyubka
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Converting two premium plans to duo. Do we lose our individual content?

Hi there. My gf and I are both on individual premium plans. We want to convert to duo. If we do this though, does the person who converts into the other persons duo account lose all their saved music? How does that work? And what happens if we want t...

  • Casual Listener
  • Hi there. My gf and I are both on individual premium plans. We want to convert to duo. If we do this though, does the person who converts into the other persons duo account lose all their saved music...
  • Vasil
  • Moderator
  • 536 Views
  • 3 replies
  • 0 likes
  • 536 Views
  • 3 replies
  • 0 likes

I can´t change my address

I moved to Portugal and I can´t change my addres or my payment

  • Visitor
  • I moved to Portugal and I can´t change my addres or my payment
  • Billy-J
  • Spotify Star
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Why am I getting ads while listening to podcasts when I pay for premium?

I pay for the premium subscription mostly so I don't have to listen to ads. I have been listening to some podcasts and getting ads. Why am I getting ads when I pay to not get ads? That does not seem like a good business model.

  • Visitor
  • I pay for the premium subscription mostly so I don't have to listen to ads. I have been listening to some podcasts and getting ads. Why am I getting ads when I pay to not get ads? That does not seem ...
  • Billy-J
  • Spotify Star
  • 910 Views
  • 1 replies
  • 0 likes
  • 910 Views
  • 1 replies
  • 0 likes

Spotify for artist account login/admin entree

How to become the admin of your spotify account if your using another email. And your original artist account email no longer exists. Making me stuck and not being able to gain access too my spotify for artist account please help asap.

  • Visitor
  • How to become the admin of your spotify account if your using another email. And your original artist account email no longer exists. Making me stuck and not being able to gain access too my spotify ...
  • Billy-J
  • Spotify Star
  • 933 Views
  • 1 replies
  • 0 likes
  • Account
  • 933 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I change my email?

I want to replace my previous email with a new one and Spotify is not allowing me to use it as it appears that it's already been used.

  • Visitor
  • I want to replace my previous email with a new one and Spotify is not allowing me to use it as it appears that it's already been used.
  • AlejaR
  • Moderator
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t pay for family premium account

PlanFree/PremiumCountryCanada Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m in Quebec and can’t pay for premium account my email:**bleep**

  • Visitor
  •   Plan Free/Premium Country Canada    Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m in Quebec and can’t pay fo...
  • Vasil
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Eliminar una cuenta inhabilitada, inicie una cuenta con Facebook.

Inicie una sesión y me adherí a un plan premiums. Resulta que me inhabilitaron el acceso a las redes, a esa cuenta y no me dan un correo alternativo para enviar la recuperación. Necesito darle la baja por qué me van a seguir cobrando. Hoy inicie una ...

  • Visitor
  • Inicie una sesión y me adherí a un plan premiums. Resulta que me inhabilitaron el acceso a las redes, a esa cuenta y no me dan un correo alternativo para enviar la recuperación. Necesito darle la baj...
  • Lyubka
  • Moderator
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Already have Spotify plan with Google account, but can't find the right one

From HK user, I have registered Spotify account with my Google account (using Smartone for telephone bill for payment), but when I log in my account with using Google again, I cannot find my original paid account. I am now apply a new account, it sai...

  • Visitor
  • From HK user, I have registered Spotify account with my Google account (using Smartone for telephone bill for payment), but when I log in my account with using Google again, I cannot find my original...
  • MihailY
  • Moderator
  • 860 Views
  • 1 replies
  • 0 likes
  • 860 Views
  • 1 replies
  • 0 likes

Já estou com 3,636.5 e ainda na consegui sacar?

Eu comprei esse app pra ouvir música e ganha dinheiro, mais até agr nada , já estou com 3.638.50

  • Visitor
  • Eu comprei esse app pra ouvir música e ganha dinheiro, mais até agr nada , já estou com 3.638.50
  • Bittencourt
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

I'm getting a Spotify abroad message when I try to log in. Something about using it past 14 daylogin

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • kaworu_bloodpaw
  • Roadie
  • 202 Views
  • 1 replies
  • 0 likes
  • Security
  • 202 Views
  • 1 replies
  • 0 likes

Remove from family plan

My Question or Issue i would like to remove myself from the family plan I am part of1. How do I do that?2. Will I keep all my playlists and favourites?

  • Newbie
  •     My Question or Issue   i would like to remove myself from the family plan I am part of 1. How do I do that? 2. Will I keep all my playlists and favourites?     &...
  • kaworu_bloodpaw
  • Roadie
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution What to do with Facebook sign-up when I don't recognize account email?

When I signed up on Spotify, I did so via Facebook. However, I don't recognize the email that's registered under my account - it appears to be a random address. As such, I can't receive any emails from Spotify, and I since I created the account via F...

  • Visitor
  • When I signed up on Spotify, I did so via Facebook. However, I don't recognize the email that's registered under my account - it appears to be a random address. As such, I can't receive any emails fr...
  • Lyubka
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

why can't I have prenium personnel

It says that I am not eligible for Prenium personel, and can only have familly or student, or duo. While, I do not belong to any of the categories above.

  • Visitor
  • It says that I am not eligible for Prenium personel, and can only have familly or student, or duo. While, I do not belong to any of the categories above.
  • Jose_M
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

agregar mi correo electronico a la cuenta

quiero registrar mi mail a mi cuenta y me dice que ya esta registrado. necesito agregar mi mail asi no perder las listas y me gusta de esta cuenta al cambiar de celular

  • Visitor
  • quiero registrar mi mail a mi cuenta y me dice que ya esta registrado. necesito agregar mi mail asi no perder las listas y me gusta de esta cuenta al cambiar de celular
  • Jose_M
  • Spotify Star
  • 2452 Views
  • 1 replies
  • 0 likes
  • 2452 Views
  • 1 replies
  • 0 likes