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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 279053 Views
  • 822 replies
  • 84 likes
  • Account
  • 279053 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133189 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133189 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 74901 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 74901 Views
  • 63 replies
  • 8 likes

Change Country

Hello, I am in Australia but I am unable to change my country which was previously Spain. I am using the free account but want to move to premium but I have to update my billing details. please help. Thanks

  • Casual Listener
  • Hello,   I am in Australia but I am unable to change my country which was previously Spain.   I am using the free account but want to move to premium but I have to update my billing det...
  • Billy-J
  • Spotify Star
  • 237 Views
  • 3 replies
  • 0 likes
  • Account
  • 237 Views
  • 3 replies
  • 0 likes

Changing the username

How to change the username of profile?

  • Casual Listener
  • How to change the username of profile?
  • Billy-J
  • Spotify Star
  • 488 Views
  • 6 replies
  • 0 likes
  • Account
  • 488 Views
  • 6 replies
  • 0 likes

Random login from different countries

I have been getting a lot of emails recently about logins from different countries around the world asking me to change my password but I'm not sure if this is from Spotify itself or is a scam. Please help as I've changed my password multiple times y...

  • Visitor
  • I have been getting a lot of emails recently about logins from different countries around the world asking me to change my password but I'm not sure if this is from Spotify itself or is a scam. Pleas...
  • Billy-J
  • Spotify Star
  • 1036 Views
  • 1 replies
  • 0 likes
  • 1036 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Password leaked in a databreach (Resolved)

PlanSpotify FamilyCountrySweden DevicePCOperating SystemWindows 10 My Question or IssueHello, I got a notification in Google Chrome that my password for my Spotify account had been leaked in a data breach. Previously, I think I had two accounts here ...

  • Newbie
  • Plan Spotify Family Country Sweden   Device PC Operating System Windows 10   My Question or Issue Hello, I got a notification in Google Chrome that my password for my Spotify acc...
  • Elena
  • Moderator
  • 1108 Views
  • 1 replies
  • 0 likes
  • Account
  • 1108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium [Login from China] Spotify Systems Compromised

I have recently received the second email of this type: Location/City/Country: ChinaTime: 2020 Aug 2 16:52:42 BST https://www.androidauthority.com/spotify-premium-hack-1087255/ It's clear Spotify has been compromised. What is worrying me is that afte...

  • Visitor
  • I have recently received the second email of this type:     Location/City/Country:   China Time:   2020 Aug 2 16:52:42 BST   https://www.andro...
  • Elena
  • Moderator
  • 693 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 693 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't login "You're offline, Check your connection and try again"

Plan Free Country Belgium Device Samsung A71Samsung Galaxy Tab S6 Wifi Operating System Android 10 My Question or Issue I cannot log in to my Spotify account on either of my devices. I have tried 3 different Wifi networks, Ethernet through USB-C, 4G ...

  • Casual Listener
  •   Plan Free Country Belgium Device Samsung A71 Samsung Galaxy Tab S6 Wifi Operating System Android 10   My Question or Issue I cannot log in to my Spotify account on ...
  • Lala41
  • Casual Listener
  • 11939 Views
  • 11 replies
  • 1 likes
  • Account
    Login
  • 11939 Views
  • 11 replies
  • 1 likes

Superuser Contribution I deleted facebook... How do I change my details?

A year ago I got rid of Facebook because I think its awful. Today I went to change my account details and it wouldn't let me.I did a bit of digging and I must have created my account via Facebook.There is some advise suggesting I disconnect from Face...

  • Newbie
  • A year ago I got rid of Facebook because I think its awful.   Today I went to change my account details and it wouldn't let me. I did a bit of digging and I must have created my account vi...
  • Petya
  • Community Legend
  • 227 Views
  • 1 replies
  • 0 likes
  • Account
  • 227 Views
  • 1 replies
  • 0 likes

The wrong feature artist is linked on my page! How do I fix this?

Hi everyone, I just released an album and one of the songs has a featured artist. Spotify have linked the wrong artist (they have the same name of course) but I have no idea how to get this changed. I've emailed everywhere that's possible and asked m...

  • Regular
  • Hi everyone,    I just released an album and one of the songs has a featured artist. Spotify have linked the wrong artist (they have the same name of course) but I have no idea how to g...
  • sdmello648
  • Visitor
  • 8263 Views
  • 8 replies
  • 0 likes
  • Account
  • 8263 Views
  • 8 replies
  • 0 likes

Solved!! Change name and email on spotify account that is connected to Facebook help

PlanPremiumCountryAustraliaDevicePC, Samsung S10Operating SystemWindow 10, Android My Question or IssueHello, I would like to disconnect my Spotify account from Facebook. I've already searched for the answer to my question but wasn't getting anywhere...

  • Casual Listener
  • Plan Premium Country Australia Device PC, Samsung S10 Operating System Window 10, Android   My Question or Issue Hello, I would like to disconnect my Spotify account from Facebook. I'v...
  • toachmeister
  • Casual Listener
  • 508 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 508 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account non existant and also exists

PlanFree/PremiumCountryNorway My Question or IssueVisiting my father and he was setting up a new phone, wanted to get him started on Spotify and set up an account. When trying to create a new one it says it exists, when trying to reset password it sa...

  • Newbie
  • Plan Free/Premium Country Norway   My Question or Issue Visiting my father and he was setting up a new phone, wanted to get him started on Spotify and set up an account. When trying to cre...
  • Ivan
  • Spotify Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to login on android app

I am unable to login via the App on Android. The username and password combination is correct as I am able to login on the web platform. Whenever I type in the credentials, I get the error message that I am offline. I have verified that I am connecte...

  • Visitor
  • I am unable to login via the App on Android. The username and password combination is correct as I am able to login on the web platform. Whenever I type in the credentials, I get the error message th...
  • Ivan
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 324 Views
  • 1 replies
  • 0 likes

What is Parental Consent?

My Question or IssueHello I read in the terms that if i’m between 13 and under 18 i need parental concent. Is that just asking my parent(s) if it’s okay i use spotify, or is there something more formal to it? Is it the same for spotify free and spoti...

  • Casual Listener
  •   My Question or Issue Hello 🙂 I read in the terms that if i’m between 13 and under 18 i need parental concent. Is that just asking my parent(s) if it’s okay i use spotify, or is there som...
  • Billy-J
  • Spotify Star
  • 672 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 672 Views
  • 7 replies
  • 0 likes

Superuser Contribution Cannot log in to TV app and xbox app

PlanPremium duoCountryFranceDeviceXbox, Philips TVOperating SystemWindows 10 and Android My Question or Issue Hi,I am logged to my computer app and my phone app and can play music but when I try to play the music on my xbox one or TV app, it asks me ...

  • Casual Listener
  • Plan Premium duo Country France Device Xbox, Philips TV Operating System Windows 10 and Android   My Question or Issue   Hi, I am logged to my computer app and my phone app and ...
  • jabermeh
  • Casual Listener
  • 239 Views
  • 2 replies
  • 3 likes
  • Login
  • 239 Views
  • 2 replies
  • 3 likes

Superuser Contribution Need help retrieving my acount..

PlanPremiumCountryUSADeviceiPhone 11 & Windows 10Operating SystemiOS 10 & Windows 10 My Question or IssueI had my account connected to Facebook. I delete my Facebook account and so I decide to unlink it with my Spotify. I didn't have a problem for a ...

  • Visitor
  •   Plan Premium Country USA Device iPhone 11 & Windows 10 Operating System iOS 10 & Windows 10   My Question or Issue I had my account connected to Facebook. I delete my F...
  • Ivan
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Posting a playlist on Facebook

My Question or IssueTrying to upload/post a Playlist on Facebook. Doesn't work

  • Regular
  • My Question or Issue Trying to upload/post a Playlist on Facebook. Doesn't work  
  • Peter
  • Spotify Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Premium
  • 219 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Security] Question about Spotify Connect open connections?

My Question or IssueI had a question/suggestion related to this: https://community.spotify.com/t5/Accounts/Security-hole-Remote-control-devices-on-other-networks-through/td-p/4577666 TL;DR: Spotify intentionally remembers all speakers it has played t...

  • Casual Listener
  • My Question or Issue I had a question/suggestion related to this: https://community.spotify.com/t5/Accounts/Security-hole-Remote-control-devices-on-other-networks-through/td-p/4577666   ...
  • MellyNL
  • Casual Listener
  • 2495 Views
  • 5 replies
  • 1 likes
  • Security
  • 2495 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Cannot login on Android

DevicePixel 2Operating SystemAndroid 10 My Question or IssueHello, since today I am having issues logging in from my Pixel phone. Logging in on a desktop, or Chrome mobile works. I have tried- uninstalling- wiping cache- login with Facebook- login wi...

  • Regular
  • Device Pixel 2 Operating System Android 10   My Question or Issue Hello, since today I am having issues logging in from my Pixel phone. Logging in on a desktop, or Chrome mobile works. I h...
  • 1217954936
  • Regular
  • 920 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 920 Views
  • 6 replies
  • 0 likes

Superuser Contribution Cannot gather Spotify data

I've requested Spotify to gather my data a while ago and now that it has arrived I cannot download it because Spotify asks me to reauthenticate with Facebook for security purposes. Exact message: "For security purposes we need you to re-authenticate ...

  • Visitor
  • I've requested Spotify to gather my data a while ago and now that it has arrived I cannot download it because Spotify asks me to reauthenticate with Facebook for security purposes. Exact message: " F...
  • Xenia
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Change Email Address

PlanPremiumCountry us DeviceHP EnvyOperating Systemwindows 10 My Question or IssueHello, when I created my account I used my facebook. I would like to update my email address, but it wouldn't let me because it was hooked up to facebook. I created a p...

  • Casual Listener
  • Plan Premium Country  us   Device HP Envy Operating System windows 10   My Question or Issue Hello, when I created my account I used my facebook. I would like to update my e...
  • Elena
  • Moderator
  • 343 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 343 Views
  • 3 replies
  • 0 likes