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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080421 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080421 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49941 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49941 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146386 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146386 Views
  • 4840 replies
  • 118 likes

The Quality of Sound

Hi, I'm a new user of Spotify, today I have fews question which confuse me so much. I normally play my songs on Walkman app ( M4A, Flac and Mp3 format) with Wired headphone and Bluetooth devicesHere's my issue i) Why your 320 kbps sound bit rate on S...

  • Visitor
  • Hi, I'm a new user of Spotify, today I have fews question which confuse me so much. I normally play my songs on Walkman app ( M4A, Flac and Mp3 format) with Wired headphone and Bluetooth devices Her...
  • cansno
  • Casual Listener
  • 1132 Views
  • 2 replies
  • 3 likes
  • Other
    Premium
  • 1132 Views
  • 2 replies
  • 3 likes

Spotify won’t connect to ps4

I went online on my phone and linked my PS4 and Spotify accounts but when I go onto my actual PS4 and open Spotify and try to log in it won’t let me and tells me that Spotify is already linked. I’m so frustrated and confused. Why is it telling me it’...

  • Casual Listener
  • I went online on my phone and linked my PS4 and Spotify accounts but when I go onto my actual PS4 and open Spotify and try to log in it won’t let me and tells me that Spotify is already linked. I’m s...
  • Womble1
  • Casual Listener
  • 427 Views
  • 2 replies
  • 0 likes
  • Account
  • 427 Views
  • 2 replies
  • 0 likes

My spotify and facebook accounts wont connect??

Hi, I have tried connecting my facebook account to my spotify account for a while now without any results... I have tried to connect them on my iphone, on my macbook and a windows pc. In my settings, the handling of facebook information is enabled. W...

  • Casual Listener
  • Hi,   I have tried connecting my facebook account to my spotify account for a while now without any results... I have tried to connect them on my iphone, on my macbook and a windows pc. In my ...
  • DanielTham
  • Composer
  • 388 Views
  • 2 replies
  • 0 likes
  • Account
  • 388 Views
  • 2 replies
  • 0 likes

Music pauses frequently

PlanFamily PremiumCountryBelgium DeviceiPhone XrWindows Client Mac ClientOperating SystemLatest My Question or Issue This seems to be an account-wide recurring issue. Even after logging off everywhere, updating all clients, restarting systems on all ...

  • Newbie
  • Plan Family Premium Country Belgium   Device iPhone Xr Windows Client  Mac Client Operating System Latest   My Question or Issue   This seems to be an account-wide r...
  • osornios
  • Spotify Star
  • 221 Views
  • 1 replies
  • 1 likes
  • Account
  • 221 Views
  • 1 replies
  • 1 likes

I got hacked

PlanPremiumCountryDenmark DeviceGot an Iphone 7 myselfOperating SystemiOS10 My Question or IssueHello, somehow someone changed my spotify email, without me knowing. I haven't gotten any emails about, verifying it or anything like that. I just got an ...

  • Casual Listener
  •   Plan Premium Country Denmark   Device Got an Iphone 7 myself Operating System iOS10   My Question or Issue Hello, somehow someone changed my spotify email, without me kno...
  • OneByBoo
  • Community Legend
  • 287 Views
  • 3 replies
  • 0 likes
  • Account
  • 287 Views
  • 3 replies
  • 0 likes

Solved!! Username is random characters while I changed it

Hello everybody,I'm MeowmixOfficial and I am a beginning artist.I want to upload to Spotify, but Spotify thinks that my username is just gibberish. I thought that I had changed it to MeowmixOfficial (meowmix itself was allready taken) but my username...

  • Casual Listener
  • Hello everybody, I'm MeowmixOfficial and I am a beginning artist. I want to upload to Spotify, but Spotify thinks that my username is just gibberish.   I thought that I had changed it to Meo...
  • OneByBoo
  • Community Legend
  • 445 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 445 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution How do I find out what email I have registered to my premium account?

Premium planU.S.A. MacBook Air 2014(ish0Samsung Galaxy Note8 Hello,I have an account where I pay for the premium services. However, the other day I was logged out on all devices and could not remember my password for that account. I requested to chan...

  • Visitor
  • Premium plan U.S.A.   MacBook Air 2014(ish0 Samsung Galaxy Note8   Hello, I have an account where I pay for the premium services. However, the other day I was logged out on all devic...
  • Petya
  • Community Legend
  • 688 Views
  • 3 replies
  • 0 likes
  • Premium
  • 688 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I can only login with FB since I don't have my password and email on account doesn't exist

PlanPremiumCountryBRazil My Question or IssueI was trying to change the email in my account since it doesn't exist any longer, but I can't do it since I don't know the password I'm using to log in (I'm using FB login).If I try to recover password, I'...

  • Casual Listener
  • Plan Premium Country BRazil   My Question or Issue I was trying to change the email in my account since it doesn't exist any longer, but I can't do it since I don't know the password I'm u...
  • Peter
  • Spotify Legend
  • 349 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 349 Views
  • 2 replies
  • 0 likes

Cannot login, but I am premium member

PlanPremiumCountryDEDeviceiPhone 6Operating SystemiOS 12My Question or Issue I cannot login, but premium users can use Spotify when outside of their country. Why can I not login?

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  • Visitor
  • Plan Premium Country DE Device iPhone 6 Operating System iOS 12 My Question or Issue   I cannot login, but premium users can use Spotify when outside of their country. Why can I not lo...
  • Billy-J
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 255 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account on Singtel, to Family Account

PlanPremium with SingtelCountrySingapore My Question or IssueCurrently signed up Spotify Premium on Singtel, but I am looking to change to family plan. Apparently Singtel doesnt provide such option (or are there?), hence I am looking to unsubscribe f...

  • Casual Listener
  • Plan Premium with Singtel Country Singapore   My Question or Issue Currently signed up Spotify Premium on Singtel, but I am looking to change to family plan. Apparently Singtel doesnt prov...
  • YQarts
  • Casual Listener
  • 3398 Views
  • 2 replies
  • 0 likes
  • Account
  • 3398 Views
  • 2 replies
  • 0 likes

Spotify on Alexa

PlanPremiumCountryColombia DeviceAlexa Echo Dot 3Operating SystemAmazon My Question or Issue Hello, I use Spotify on Alexa and must say that it works pretty good, but I would like to request the "Repeat Track" or "Repeat Song" command voice to Alexa,...

  • Regular
  • Plan Premium Country Colombia   Device Alexa Echo Dot 3 Operating System Amazon   My Question or Issue   Hello,   I use Spotify on Alexa and must say that it works p...
  • OneByBoo
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 375 Views
  • 1 replies
  • 0 likes

Family members cannot join to Family Plan

Plan : FamilyNetherlands Device : All I've moved recently to Netherland but initially, I signed in Belgium. Recently I upgraded to a Family Plan and I set my current address. Then when my family tries to accept the invitation, they receive an error s...

  • Regular
  •   Plan : Family Netherlands   Device : All   I've moved recently to Netherland but initially, I signed in Belgium. Recently I upgraded to a Family Plan and I set my current addre...
  • jmorcate
  • Regular
  • 717 Views
  • 8 replies
  • 0 likes
  • Account
  • 717 Views
  • 8 replies
  • 0 likes

Google Mini

First off... I have spent an hour trying to figure out how to get technical support for this. This setup is very frustrating and as a customer, I would like to VERY MUCH recommend getting a hotline over the phone to reduce consumer unhappiness. I've ...

  • Visitor
  • First off... I have spent an hour trying to figure out how to get technical support for this.  This setup is very frustrating and as a customer, I would like to VERY MUCH recommend getting a hot...
  • KossB
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection detected [ FIXED ! ]

! i already got this fixed, if you have the same problem check the comments maybe the replied could help ! Ever since Spotify had a new update I've been getting this problem. As said in the title, I have no internet connection detected, and i appear ...

  • Casual Listener
  •   ! i already got this fixed, if you have the same problem check the comments maybe the replied could help !     Ever since Spotify had a new update I've been getting this problem....
  • 6y45trnhrrxqek
  • Visitor
  • 21924 Views
  • 12 replies
  • 6 likes
  • Account
    Other
  • 21924 Views
  • 12 replies
  • 6 likes

Spotify Still Active, but Hulu Canceled

PlanStudent BundleCountryUSADeviceAccount on any deviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I went to log into my Hulu and it said I was no longer subscribed. Contacted Hulu and they said Spotify canceled my s...

  • Regular
  • Plan Student Bundle Country USA Device Account on any device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue:  I went to log into my Hulu an...
  • KossB
  • Roadie
  • 1090 Views
  • 7 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1090 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution cannot access my premium account

my Iphone 6 was broken, therefore I am using another I phone 6 with my old (same) SIM card now. I downloaded the spotify app and logged in.However it says I am using spotify free instead of premium and I do not see my playlists etc. I am still paying...

  • Casual Listener
  • my Iphone 6 was broken, therefore I am using another I phone 6 with my old (same) SIM card now. I downloaded the spotify app and logged in. However it says I am using spotify free instead of premium...
  • Peter
  • Spotify Legend
  • 585 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 585 Views
  • 3 replies
  • 0 likes

Solved!! Cannot manage family members

Hello, I recently started a family premium account, and successfully added family members.However I cannot manage the other members. I see them in my account, but simply cannot select them. I tried on mobile devices and my desktop computer with sever...

  • Casual Listener
  • Hello,  I recently started a family premium account, and successfully added family members. However I cannot manage the other members. I see them in my account, but simply cannot select them. ...
  • OviiiOne
  • Community Legend
  • 516 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 516 Views
  • 3 replies
  • 1 likes

Restrict Spotify Connect to Local Network

Plan: PremiumCountry: Canada DeviceKEF LSX Operating SystemUnknown My Question or Issue Hi - It appears that I am able to control Spotify Connect connected devices (in my case the KEF LSX) from outside of my home network. I really like the remote con...

  • Newbie
  • Plan: Premium Country: Canada   Device KEF LSX   Operating System Unknown   My Question or Issue   Hi -   It appears that I am able to control Spotify Conn...
  • Luan
  • Spotify Star
  • 3677 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 3677 Views
  • 1 replies
  • 1 likes

Solved!! My username got changed into random numbers and letters.

My Question or IssueHi couple months ago i opened a new account. When setting that account at what should we call you section i typed my name and after i pressed done. My username turned into bunch of numbers and letters. How can i fix this i need he...

  • Not applicable
  • My Question or Issue Hi couple months ago i opened a new account. When setting that account at what should we call you section i typed my name and after i pressed done. My username turned into bunch...
  • osornios
  • Spotify Star
  • 449 Views
  • 1 replies
  • 0 likes
  • Account
  • 449 Views
  • 1 replies
  • 0 likes

Can't play the current song

Let me just say that I've already checked just about every other thread with this topic that I can find. I've tried every single solution suggested in those threads, and still nothing. The issue is that everytime I start a song it stops halfway throu...

  • Not applicable
  • Let me just say that I've already checked just about every other thread with this topic that I can find. I've tried every single solution suggested in those threads, and still nothing.   The i...
  • caironoleto
  • Visitor
  • 389 Views
  • 1 replies
  • 2 likes
  • 389 Views
  • 1 replies
  • 2 likes