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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • WhyNea
  • Newbie
  • 170512 Views
  • 185 replies
  • 13 likes
  • Account
    Free
  • 170512 Views
  • 185 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11289 Views
  • 6 replies
  • 11 likes
  • Security
  • 11289 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 515084 Views
  • 986 replies
  • 112 likes
  • Account
  • 515084 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125828 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125828 Views
  • 74 replies
  • 12 likes

Superuser Contribution Can’t pay for family premium account

PlanFree/PremiumCountryCanada Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m in Quebec and can’t pay for premium account my email:**bleep**

  • Visitor
  •   Plan Free/Premium Country Canada    Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’m in Quebec and can’t pay fo...
  • Vasil
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Eliminar una cuenta inhabilitada, inicie una cuenta con Facebook.

Inicie una sesión y me adherí a un plan premiums. Resulta que me inhabilitaron el acceso a las redes, a esa cuenta y no me dan un correo alternativo para enviar la recuperación. Necesito darle la baja por qué me van a seguir cobrando. Hoy inicie una ...

  • Visitor
  • Inicie una sesión y me adherí a un plan premiums. Resulta que me inhabilitaron el acceso a las redes, a esa cuenta y no me dan un correo alternativo para enviar la recuperación. Necesito darle la baj...
  • Lyubka
  • Moderator
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Already have Spotify plan with Google account, but can't find the right one

From HK user, I have registered Spotify account with my Google account (using Smartone for telephone bill for payment), but when I log in my account with using Google again, I cannot find my original paid account. I am now apply a new account, it sai...

  • Visitor
  • From HK user, I have registered Spotify account with my Google account (using Smartone for telephone bill for payment), but when I log in my account with using Google again, I cannot find my original...
  • MihailY
  • Moderator
  • 864 Views
  • 1 replies
  • 0 likes
  • 864 Views
  • 1 replies
  • 0 likes

Já estou com 3,636.5 e ainda na consegui sacar?

Eu comprei esse app pra ouvir música e ganha dinheiro, mais até agr nada , já estou com 3.638.50

  • Visitor
  • Eu comprei esse app pra ouvir música e ganha dinheiro, mais até agr nada , já estou com 3.638.50
  • Bittencourt
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

I'm getting a Spotify abroad message when I try to log in. Something about using it past 14 daylogin

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • kaworu_bloodpaw
  • Roadie
  • 203 Views
  • 1 replies
  • 0 likes
  • Security
  • 203 Views
  • 1 replies
  • 0 likes

Remove from family plan

My Question or Issue i would like to remove myself from the family plan I am part of1. How do I do that?2. Will I keep all my playlists and favourites?

  • Newbie
  •     My Question or Issue   i would like to remove myself from the family plan I am part of 1. How do I do that? 2. Will I keep all my playlists and favourites?     &...
  • kaworu_bloodpaw
  • Roadie
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution What to do with Facebook sign-up when I don't recognize account email?

When I signed up on Spotify, I did so via Facebook. However, I don't recognize the email that's registered under my account - it appears to be a random address. As such, I can't receive any emails from Spotify, and I since I created the account via F...

  • Visitor
  • When I signed up on Spotify, I did so via Facebook. However, I don't recognize the email that's registered under my account - it appears to be a random address. As such, I can't receive any emails fr...
  • Lyubka
  • Moderator
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

why can't I have prenium personnel

It says that I am not eligible for Prenium personel, and can only have familly or student, or duo. While, I do not belong to any of the categories above.

  • Visitor
  • It says that I am not eligible for Prenium personel, and can only have familly or student, or duo. While, I do not belong to any of the categories above.
  • Jose_M
  • Spotify Star
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

agregar mi correo electronico a la cuenta

quiero registrar mi mail a mi cuenta y me dice que ya esta registrado. necesito agregar mi mail asi no perder las listas y me gusta de esta cuenta al cambiar de celular

  • Visitor
  • quiero registrar mi mail a mi cuenta y me dice que ya esta registrado. necesito agregar mi mail asi no perder las listas y me gusta de esta cuenta al cambiar de celular
  • Jose_M
  • Spotify Star
  • 2465 Views
  • 1 replies
  • 0 likes
  • 2465 Views
  • 1 replies
  • 0 likes

Is it possible to move my personal premium account into a duo account?

My boyfriend and I are interested in combining our accounts into a duo account, but were curious if that would completely eliminate our current playlists and downloads?

  • Visitor
  • My boyfriend and I are interested in combining our accounts into a duo account, but were curious if that would completely eliminate our current playlists and downloads?
  • Jose_M
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Overdue payment but its been paid

A warning for an overdue payment keeps popping up on my Spotify App, but in my account it says my next payment isn't due till the 21st. Ive havent gotten any emails saying its overdue as well. How do I stop the pop up? It's lowkey scaring me lol

  • Newbie
  • A warning for an overdue payment keeps popping up on my Spotify App, but in my account it says my next payment isn't due till the 21st. Ive havent gotten any emails saying its overdue as well. How do...
  • Jose_M
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Playlist cleared itself

I have a playlist that had probably hundreds of songs before. I just opened it again and now there's only 4 inside for some reason. I'm about 98% sure I didn't clear them myself, and I can't find anywhere I would've moved them to. Help!!!

  • Regular
  • I have a playlist that had probably hundreds of songs before. I just opened it again and now there's only 4 inside for some reason. I'm about 98% sure I didn't clear them myself, and I can't find any...
  • Jose_M
  • Spotify Star
  • 327 Views
  • 5 replies
  • 0 likes
  • 327 Views
  • 5 replies
  • 0 likes

Minha conta está reproduzindo faixas em que eu não estou escolhendo

Meu spotify está tocando musicas sem minha autorização quando eu estou usando como se alguém estivesse as colocando, porém não divido minha conta com ninguém e são de vários artistas. Minha conta pode estar sendo hackeada? se sim o que eu faço?

  • Visitor
  • Meu spotify está tocando musicas sem minha autorização quando eu estou usando como se alguém estivesse as colocando, porém não divido minha conta com ninguém e são de vários artistas. Minha conta pod...
  • kaworu_bloodpaw
  • Roadie
  • 257 Views
  • 2 replies
  • 0 likes
  • 257 Views
  • 2 replies
  • 0 likes

compte duo avec un partenaire qui utilise déjà le même compte

comment créer un compte duo avec le même partenaire qui utilise déjà le même compte?

  • Visitor
  • comment créer un compte duo avec le même partenaire qui utilise déjà le même compte?
  • Jose_M
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Unable to update card

On a Mac. On the site. Hitting Update Card Info or whatever the button says, after entering my card number/expiration/CVV, does nothing. No error. No follow-up screen. Nothing. And the card is not saving.

  • Visitor
  • On a Mac. On the site. Hitting Update Card Info or whatever the button says, after entering my card number/expiration/CVV, does nothing.  No error. No follow-up screen. Nothing. And the card ...
  • Jose_M
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
  • 182 Views
  • 1 replies
  • 0 likes