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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 157215 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 157215 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10639 Views
  • 3 replies
  • 10 likes
  • Security
  • 10639 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 507542 Views
  • 985 replies
  • 112 likes
  • Account
  • 507542 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124539 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124539 Views
  • 74 replies
  • 12 likes

Cannot change email address

I’m trying to change the email connected to my Spotify account to another one of my emails, but it says the email was taken. I logged in with the taken email and found that I had accidentally created an account with it a while ago, and so I closed th...

  • Casual Listener
  • I’m trying to change the email connected to my Spotify account to another one of my emails, but it says the email was taken. I logged in with the taken email and found that I had accidentally created...
  • kaworu_bloodpaw
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unwanted Recommendations

A couple months ago my daughter was logging into my account using my login credentials. The music she listened to is still showing up in my recommendations and I don't see a way to remove them. I listen to indie and new artists a lot and I want my re...

  • Newbie
  • A couple months ago my daughter was logging into my account using my login credentials.  The music she listened to is still showing up in my recommendations and I don't see a way to remove them....
  • bclark
  • Regular
  • 2598 Views
  • 10 replies
  • 8 likes
  • 2598 Views
  • 10 replies
  • 8 likes

family member logging in

My family member has a new iPhone and has tried to log into their membership of our family premium account. It just logs them in to the main family member account. They have their own account already set up but just can't log into it.

  • Visitor
  • My family member has a new iPhone and has tried to log into their membership of our family premium account. It just logs them in to the main family member account. They have their own account already...
  • Jose_M
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

It would be possible to exchange the country

It would be possible to exchange the country in which my music receives the release notifications, because I like Hip Hop and RNB of the United States, but I only get notification of traps from Brazil

  • Visitor
  • It would be possible to exchange the country in which my music receives the release notifications, because I like Hip Hop and RNB of the United States, but I only get notification of traps from Brazil
  • Jose_M
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

How do I find the email linked to a profile when not logged in?

I work for a small record label that has been more or less inactive for the last few years. Therefor non of the owners remember the login to access our Spotify Profile. The profile features all of our past releases, several playlists and already has ...

  • Newbie
  • I work for a small record label that has been more or less inactive for the last few years. Therefor non of the owners remember the login to access our Spotify Profile. The profile features all of ou...
  • Jose_M
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Bet365 direct debit logo

PlanPremium CountryUK My Question or IssueMy Spotify direct debit is showing in my banking app (lloyds), as a payment to Bet365. The text says Spotify, but the logo is Bet365's. Then when I select the transaction it has a 'See all transactions with B...

  • Casual Listener
  • Plan Premium   Country UK   My Question or Issue My Spotify direct debit is showing in my banking app (lloyds), as a payment to Bet365. The text says Spotify, but the logo is Bet365'...
  • Jose_M
  • Spotify Star
  • 568 Views
  • 4 replies
  • 0 likes
  • Other
  • 568 Views
  • 4 replies
  • 0 likes

Solved!! android 2.3.3 spotify v1.2.5.3

PlanFreeCountrytaiwanDevicesamsung galaxy tab GT-P1000Operating Systemandroid 2.3.3 My Question or IssueWhen I click to log in, he says "Must be a spotify premium member" (also not logged in)

  • Visitor
  • Plan Free Country taiwan Device samsung galaxy tab GT-P1000 Operating System android 2.3.3   My Question or Issue When I click to log in, he says "Must be a spotify premium member" (al...
  • Maxim
  • Spotify Star
  • 997 Views
  • 1 replies
  • 0 likes
  • Account
  • 997 Views
  • 1 replies
  • 0 likes

One of my playlist has been deleted

My Question or IssueHi everyone,One of my playlist, with several thousand followers has been deleted. I would like to know why and get it back. I had no prior information to correct what could be the problem. Email received from spotify: "Hello,We ha...

  • Casual Listener
  • My Question or Issue Hi everyone, One of my playlist, with several thousand followers has been deleted. I would like to know why and get it back. I had no prior information to correct what could be...
  • Geek33000
  • Casual Listener
  • 621 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
  • 621 Views
  • 4 replies
  • 0 likes

Superuser Contribution Account lost

I have Premium Duo account, money is being taken from my bank account every month. My old phone (where i was logged in) died for good, because the screen didn't respond to any actions. So i changed to new phone and i can't log in to my Spotify accoun...

  • Visitor
  • I have Premium Duo account, money is being taken from my bank account every month. My old phone (where i was logged in) died for good, because the screen didn't respond to any actions. So i changed t...
  • Eni
  • Moderator
  • 411 Views
  • 1 replies
  • 0 likes
  • Account
  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email is already in use, even after closing account binded to the email

Country : India.I had an older spotify account binded to my other email, which I will call A for this purpose and my newer in use account using an older email which I will call B. I want to change the email on B to match that of A, but since it was s...

  • Regular
  • Country : India. I had an older spotify account binded to my other email, which I will call A for this purpose and my newer in use account using an older email which I will call B. I want to chang...
  • Eni
  • Moderator
  • 345 Views
  • 1 replies
  • 0 likes
  • Account
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant rejoin correct family plan

My Question or Issue There was confusion about who was paying for the family account and I switched to the plan that ended up being cancelled and now I am being told I cannot rejoin the correct plan. I was literally on this plan for 4 years and on th...

  • Casual Listener
  • My Question or Issue   There was confusion about who was paying for the family account and I switched to the plan that ended up being cancelled and now I am being told I cannot rejoin the corr...
  • Egnacik1
  • Casual Listener
  • 476 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 476 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hola, necesito ayuda por favor!

Hola, Saludos! Mi nombre de usuario: '' jxxxxxxxx7 '' .. Tambien tuve otra cuenta creada por mi Facebook.. no imagine que al entra a mi cuenta PREMIUM! (jxxxxxxxx7) y darle Conectar con Facebook! esta sería sustituida por la cuenta FREE la cual fue c...

  • Newbie
  • Hola, Saludos! Mi nombre de usuario: '' jxxxxxxxx7 '' .. Tambien tuve otra cuenta creada por mi Facebook.. no imagine que al entra a mi cuenta PREMIUM! (jxxxxxxxx7) y darle Conectar con Facebook! est...
  • Vasil
  • Moderator
  • 2900 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2900 Views
  • 3 replies
  • 0 likes

Superuser Contribution Doesn't recognise phone number

I am trying to buy Spotify premium even though I've had it for years and it's just decided I don't anymore but it is telling me to enter a valid phone number. My phone number definitely isn't wrong so why won't it recognise it?

  • Newbie
  • I am trying to buy Spotify premium even though I've had it for years and it's just decided I don't anymore but it is telling me to enter a valid phone number. My phone number definitely isn't wrong s...
  • ktano
  • Visitor
  • 5614 Views
  • 5 replies
  • 1 likes
  • 5614 Views
  • 5 replies
  • 1 likes

I cannot find my login for my Premium account. .the only account seems to

This all started earlier today when songs would stop playing after 1 sec. I had trouble logging in. Spotify sent me a login link which seems to have set up a facebook spotify account which I don't want. I paid for and have been using a premium accoun...

  • Visitor
  • This all started earlier today when songs would stop playing after 1 sec. I had trouble logging in. Spotify sent me a login link which seems to have set up a facebook spotify account which I don't ...
  • Jose_M
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Paying via O2 AND with a repeated card payment for 16 months 😭

Premium Account. UK. I've somehow only just realised that I've had a repeating monthly card payment running for 16 months whilst also paying for my premium account via my O2 mobile contract. Leads me to believe I may have two accounts running.. But I...

  • Visitor
  • Premium Account. UK.    I've somehow only just realised that I've had a repeating monthly card payment running for 16 months whilst also paying for my premium account via my O2 mobile con...
  • Jose_M
  • Spotify Star
  • 459 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 459 Views
  • 1 replies
  • 0 likes

Why do I still hear commercials when I pay for premium?

I pay 9.99 a month and there is no record of it on my Spotify account and I'm still hearing commercials =( Is there a update button? I tried logging out and logging back in. My account is still under free subscription but by bank account clearly has ...

  • Casual Listener
  • I pay 9.99 a month and there is no record of it on my Spotify account and I'm still hearing commercials =( Is there a update button? I tried logging out and logging back in. My account is still under...
  • itsdanriley
  • Gig Goer
  • 8983 Views
  • 10 replies
  • 0 likes
  • Premium
  • 8983 Views
  • 10 replies
  • 0 likes

Hello, is there a way to get 2022 Wrap Hub after January 13?

I've already found my Top 2022 playlist, but I wanted to actually get to the hub. Is that still possible? Thanks for your help

  • Visitor
  • I've already found my Top 2022 playlist, but I wanted to actually get to the hub. Is that still possible? Thanks for your help 🙂
  • itsdanriley
  • Gig Goer
  • 632 Views
  • 2 replies
  • 0 likes
  • 632 Views
  • 2 replies
  • 0 likes

Can't login on my mobile phone app

Music stopped playing on my phone in the app entirely so i deleted the app and now can't login in again.

  • Visitor
  • Music stopped playing on my phone in the app entirely so i deleted the app and now can't login in again.
  • Jose_M
  • Spotify Star
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

Quero cancelar o Spotify

Não quero mas pagar o spotify

  • Visitor
  • Não quero mas pagar o spotify
  • Jose_M
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes