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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414294 Views
  • 965 replies
  • 108 likes
  • Account
  • 414294 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181102 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181102 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101412 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101412 Views
  • 68 replies
  • 10 likes

Living in another country

PlanPremium familiarCountryNetherlands- SpainDeviceiPhone Operating System(iOS 10 My Question or IssueI moved from the Netherlands to Spain.when I lived in the Netherlands I had “Spotify premium” and was part of the family account of my father. now I...

  • Visitor
  • Plan Premium familiar Country Netherlands- Spain Device iPhone  Operating System (iOS 10   My Question or Issue I moved from the Netherlands to Spain. when I lived in the Netherl...
  • Maxim
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 141 Views
  • 1 replies
  • 0 likes

change my name in account settings

i want to change my display name on my spoitify account. i dont have a facebook nor do i want to get one to change my name. i tried following the steps to change my name in account settings but when i went to try it i was not given the opition to cha...

  • Newbie
  • i want to change my display name on my spoitify account. i dont have a facebook nor do i want to get one to change my name. i tried following the steps to change my name in account settings but when ...
  • Maxim
  • Spotify Star
  • 210 Views
  • 1 replies
  • 1 likes
  • 210 Views
  • 1 replies
  • 1 likes

Can I use the app on 2 phones?

I have a Premium account and want to download the app on my work phone as well. So 1 account, 2 phones. Will this be an issue?

  • Visitor
  • I have a Premium account and want to download the app on my work phone as well. So 1 account, 2 phones. Will this be an issue?
  • Maxim
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist profile for first release

Hello, I just signed a new artist and we will be releasing his first music on Spotify - this means he doesnt have an artist profile yet, because there isnt any music of his on the platform. Is there a way to claim an artist‘s profile before the music...

  • Visitor
  • Hello, I just signed a new artist and we will be releasing his first music on Spotify - this means he doesnt have an artist profile yet, because there isnt any music of his on the platform.  Is...
  • OscarDC
  • Moderator
  • 10438 Views
  • 5 replies
  • 2 likes
  • Account
  • 10438 Views
  • 5 replies
  • 2 likes

Superuser Contribution Can I combine two accounts? I didn't mean to open two different accounts.

I have two email accounts that are connected to each other so when I paid for premium it was through my Gmail account. My Spotify account is through my old Hotmail account. I want premium but I also want all my downloads from my existing account.

  • Visitor
  • I have two email accounts that are connected to each other so when I paid for premium it was through my Gmail account. My Spotify account is through my old Hotmail account. I want premium but I also...
  • OscarDC
  • Moderator
  • 371 Views
  • 1 replies
  • 0 likes
  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Как отвязать банковскую карточку от аккаунта?

Я очень давно оформил подписку и через какое-то время потерял доступ к аккаунту, а деньги пытаются списать с карты. Можно как-то с вашей помощь отвязать банковскую карту от аккаунта?

  • Visitor
  • Я очень давно оформил подписку и через какое-то время потерял доступ к аккаунту, а деньги пытаются списать с карты. Можно как-то с вашей помощь отвязать банковскую карту от аккаунта?
  • Jeremy
  • Spotify Legend
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

Superuser Contribution My student verification isn't working

I've tried it multiple times. In an incognito window as well and that didn't work either.

  • Visitor
  • I've tried it multiple times. In an incognito window as well and that didn't work either.
  • Jeremy
  • Spotify Legend
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution recuperar playlist en cuenta premium desde cuenta free

Tengo 2 cuentas la primera free (iniciada con número de móvil) con playlists y la segunda familiar premium donde no puedo recuperar mis playlists de la otra cuenta, cómo puedo enlazarlas o unificar la información existente?

  • Visitor
  • Tengo 2 cuentas la primera free (iniciada con número de móvil) con playlists y la segunda familiar premium donde no puedo recuperar mis playlists de la otra cuenta, cómo puedo enlazarlas o unificar l...
  • Yordan
  • Moderator
  • 239 Views
  • 1 replies
  • 1 likes
  • 239 Views
  • 1 replies
  • 1 likes

Not receiving emails from Spotify

I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The emalis also are not going to spam. I liked getting e...

  • Casual Listener
  • I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The...
  • 473 Views
  • 0 replies
  • 0 likes
  • 473 Views
  • 0 replies
  • 0 likes

Superuser Contribution Collaborative playlist issue with adding songs

PlanPremiumCountry Bulgaria Operating System( IOS, Windows 10) My Question or IssueHello guys, I and two friends want to create a playlist together so that we can all share the music we love.I created a public playlist, so far so good, I started addi...

  • Newbie
  • ...o that we can all share the music we love. I created a public playlist, so far so good, I started adding songs and one of my friends also has no issues whatsoever adding/removing songs. But our third f...
  • Yordan
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 221 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist sorting on mobile

I have no option to manually sort playlists, only the five(Alphabetical, creator, Recently played, Recently added and most recent)This is across all mobile devices(iOS both ipad/phone and main android phone)This used to be a feature, i have friends w...

  • Casual Listener
  • I have no option to manually sort playlists, only the five(Alphabetical, creator, Recently played, Recently added and most recent) This is across all mobile devices(iOS both ipad/phone and main andr...
  • Yordan
  • Moderator
  • 374 Views
  • 6 replies
  • 0 likes
  • 374 Views
  • 6 replies
  • 0 likes

Account is missed

PlanFree/PremiumCountryRussia, changed to USAMy Question or IssueDid my account banned? I was thrown out of all devices. Unable to login.Password reset doesn't work either, writes: "We did not find such a user or such an email address in Spotify."

  • Visitor
  • Plan Free/Premium Country Russia, changed to USA My Question or Issue Did my account banned? I was thrown out of all devices. Unable to login. Password reset doesn't work either, writes: "...
  • Maxim
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
  • 193 Views
  • 1 replies
  • 0 likes

I can' t create account for my 13 year old child

Spotify's T&C state that you have to be 13+ year old and it doesn't let me create an account. Please advice

  • Visitor
  • Spotify's T&C state that you have to be 13+ year old and it doesn't let me create an account. Please advice
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 1 likes
  • 180 Views
  • 1 replies
  • 1 likes

Why hasn’t my Spotify premium started yet

I paid for Spotify premium on visa on 12th April 2022 & still get ads. I’ve been charged $11.99

  • Visitor
  • I paid for Spotify premium on visa on 12th April 2022 & still get ads. I’ve been charged $11.99
  • Maxim
  • Spotify Star
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Device limit reached

PlanPremiumCountryPhilippinesDevicePCOperating SystemWindows 10 My Question or IssueI can't download offline songs on my pc even though i haven't reached the 10k downloads per device limit

  • Newbie
  • Plan Premium Country Philippines Device PC Operating System Windows 10   My Question or Issue I can't download offline songs on my pc even though i haven't reached the 10k downloads pe...
  • Maxim
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • Account
  • 427 Views
  • 1 replies
  • 0 likes