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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 264236 Views
  • 790 replies
  • 81 likes
  • Account
  • 264236 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1129278 Views
  • 118 replies
  • 106 likes
  • Account
  • 1129278 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 72150 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 72150 Views
  • 63 replies
  • 8 likes

Superuser Contribution Unable to login due to : Forgot email

PlanPremium DeviceIphone X My Question or IssueI forgot my email and I am unable to login. My email is not tied to any social account. The Spotify account linked to that email is a Premium account and I am getting charged on a monthly basis. I need t...

  • Visitor
  • Plan Premium   Device Iphone X   My Question or Issue I forgot my email and I am unable to login. My email is not tied to any social account. The Spotify account linked to that email...
  • Noah
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 289 Views
  • 1 replies
  • 0 likes

Language and location settings

I'm Irish living in a Flemish/French speaking commune however all the podcasts and radio etc comes up in flemish which I don't speak. Obviously I want English speaking podcast suggestions. Is that to ask? If it can't be solved I'm off. Serious painPl...

  • Casual Listener
  • I'm Irish living in a Flemish/French speaking commune however all the podcasts and radio etc comes up in flemish which I don't speak. Obviously I want English speaking podcast suggestions. Is that to...
  • TreyAnastasio
  • Spotify Star
  • 475 Views
  • 1 replies
  • 3 likes
  • Account
    Other
  • 475 Views
  • 1 replies
  • 3 likes

Solved!! Cannot like songs, search, or make playlists on the web player or desktop app.

PlanFreeDeviceWindows PC (Chrome browser)Operating SystemWindows 10 My Question or IssueHi, So I have been struggling for a while, wanting to purchase spotify premium, but I am having some big issues with the web player (and similar for the desktop a...

  • Casual Listener
  • Plan Free Device Windows PC (Chrome browser) Operating System Windows 10   My Question or Issue Hi,   So I have been struggling for a while, wanting to purchase spotify premium, b...
  • mett139
  • Casual Listener
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 265 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Dropdown menu on Account

PlanPremiumCountryU.KDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueOptions on the drop down menu for Account do not work. Using Samsung 9+, chrome and android. Has been like this for weeks.

  • Casual Listener
  • Plan Premium Country U.K Device Samsung Galaxy 9 Operating System Android   My Question or Issue Options on the drop down menu for Account do not work. Using Samsung 9+, chrome and an...
  • Elena
  • Moderator
  • 1934 Views
  • 7 replies
  • 0 likes
  • Account
  • 1934 Views
  • 7 replies
  • 0 likes

Why is it called spotify family...

..when I can't add my family because we don't live at the same address? But I could move into a house with someone I've literally never met before and we could share a family account. It should really be called "Spotify Household". It's annoying. I w...

  • Newbie
  • ..when I can't add my family because we don't live at the same address?   But I could move into a house with someone I've literally never met before and we could share a family account. &nbsp...
  • Billy-J
  • Spotify Star
  • 502 Views
  • 1 replies
  • 0 likes
  • Account
  • 502 Views
  • 1 replies
  • 0 likes

PC cannot find Chromecast Audio directly from app.

Premium PlanWin10 & Win7 (also use Android 8.1 & 9.0)Thailand As in title, I see this has been an ongoing issue for several years!The only work around seems to be using the web player through Chrome! Anyone know a direct way? TIA

  • Regular
  • Premium Plan Win10 & Win7 (also use Android 8.1 & 9.0) Thailand   As in title, I see this has been an ongoing issue for several years! The only work around seems to be using the web...
  • cj66
  • Regular
  • 711 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 711 Views
  • 3 replies
  • 0 likes

Claiming artist profile issues

PlanFree/PremiumCountryUnited KingdomOperating SystemWindows 10My Question or IssueHiMy music came out on Spotify yesterday and I am trying to claim my artist profile, but I keep getting emails saying "we need more information to verify you own this ...

  • Casual Listener
  • Plan Free/Premium Country United Kingdom Operating System Windows 10 My Question or Issue Hi My music came out on Spotify yesterday and I am trying to claim my artist profile, but I keep gett...
  • user-removed
  • Not applicable
  • 1138 Views
  • 3 replies
  • 0 likes
  • Other
  • 1138 Views
  • 3 replies
  • 0 likes

Playstation 4 wrong account linked

I was linked to spotify on my old playstation account, however that account got banned and I want to link my spotify to my new account and it won't allow me to do so as it is still linked to the banned account. I cannot unlink this account as I canno...

  • Casual Listener
  • I was linked to spotify on my old playstation account, however that account got banned and I want to link my spotify to my new account and it won't allow me to do so as it is still linked to the bann...
  • Leon26
  • Casual Listener
  • 521 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 521 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot Login On Sonos App

PlanPremiumCountry Australia DeviceiMacOperating Systemmac os mojave My Question or Issue Hi there,I'm receiving the following error message when trying to log my spotify account into the Sonos app: "The email and password you entered did not match o...

  • Casual Listener
  • Plan Premium Country Australia   Device iMac Operating System mac os mojave   My Question or Issue   Hi there, I'm receiving the following error message when trying to log ...
  • Xenia
  • Moderator
  • 1746 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1746 Views
  • 3 replies
  • 0 likes

Keep getting booted off

PlanpremiumCountryGibraltarDeviceHP Laptop/ I phoneOperating SystemWIndows10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a family account with three users, me, my wife and and I have set up an account for the Sonos system. I've ...

  • Casual Listener
  • Plan premium Country Gibraltar Device HP Laptop/ I phone Operating System WIndows10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have a family account  w...
  • OneByBoo
  • Community Legend
  • 603 Views
  • 3 replies
  • 0 likes
  • Premium
  • 603 Views
  • 3 replies
  • 0 likes

El email asociado a mi cuenta esta eliminado

Mi cuenta fue creada a partir de facebook, pero el email asociado fue dado de baja. Quisiera saber si, en el caso de no tener acceso a mi facebook, mi cuenta se puede pasar al email que actualmente esta asociado a mi cuenta de facebook.

  • Newbie
  • Mi cuenta fue creada a partir de facebook, pero el email asociado fue dado de baja. Quisiera saber si, en el caso de no tener acceso a mi facebook, mi cuenta se puede pasar al email que actualmente e...
  • Luan
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Logged out of all of the platforms and cant log in

I cant login even when i insert the right credentailsPlanFreeCountryRomaniaDeviceSamsung Galaxy J6+Operating SystemAndroid

  • Casual Listener
  • I cant login even when i insert the right credentails Plan Free Country Romania Device Samsung Galaxy J6+ Operating System Android  
  • cristi88
  • Casual Listener
  • 543 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 543 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Cannot edit profile at all

I didn't notice until now that my birthday information on my account was incorrect and I tried changing it but have absolutely no option to. I found an article (here and here) explaining that if I signed up with Facebook to just disconnect my Spotify...

  • Casual Listener
  • I didn't notice until now that my birthday information on my account was incorrect and I tried changing it but have absolutely no option to. I found an article (here and here) explaining that if...
  • Peter
  • Spotify Legend
  • 772 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 772 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't find email Spotify account is linked to

For some reason I had to log out and log back into my Spotify account on my iPhone device and forgot my password. I have tried password reset but no emails go to any of my email addresses (I have been checking the spam and all folders for this) so I ...

  • Casual Listener
  • For some reason I had to log out and log back into my Spotify account on my iPhone device and forgot my password. I have tried password reset but no emails go to any of my email addresses (I have bee...
  • Katerina
  • Spotify Legend
  • 25088 Views
  • 7 replies
  • 0 likes
  • Account
  • 25088 Views
  • 7 replies
  • 0 likes

Superuser Contribution 2 facebook accounts, 2 diferent Spotify Logins

PlanPremiumCountryPortugalDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have 2 Facebook accounts, One which is related to music, that is called [snip - Communit...

  • Casual Listener
  • Plan Premium Country Portugal Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I hav...
  • Katerina
  • Spotify Legend
  • 610 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 610 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account Problem

PlanFree/PremiumCountryUnited KingdomDeviceAnyOperating SystemAny My Question or IssueI'm having problem with my spotify account, I signed up with a facebook account instead of making a new account, I have lost that account because I tried to make a ...

  • Visitor
  • Plan Free/Premium Country United Kingdom Device Any Operating System Any   My Question or Issue I'm having problem with my spotify account, I signed up with a facebook account instead ...
  • Katerina
  • Spotify Legend
  • 465 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 465 Views
  • 3 replies
  • 0 likes

Merge my old email account with my new number account

Hai, I been using spotify for a while from a new account which was created using my number and i forgot that i had an account linked to my mail. I tried to link my mail address to the number account but it does not connect. I did also try to connect ...

  • Visitor
  • Hai, I been using spotify for a while from a new account which was created using my number and i forgot that i had an account linked to my mail. I tried to link my mail address to the number account ...
  • Emilia_8
  • Spotify Star
  • 679 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 679 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged twice this month

Hello, I was charged twice this month (yesterday) and I haven't changed anything on my account, its the same number of accounts as always has been.Can I have this issue sorted out?

  • Casual Listener
  • Hello,    I was charged twice this month (yesterday) and I haven't changed anything on my account, its the same number of accounts as always has been. Can I have this issue sorted out? ...
  • Peter
  • Spotify Legend
  • 346 Views
  • 3 replies
  • 0 likes
  • Account
  • 346 Views
  • 3 replies
  • 0 likes

Superuser Contribution Ghost account.

Premium planCountry:PeruProblem:I started a Spotify Premium Duo account in October 2019 with a Facebook account that I would delete in November 2019 once I delete it, my name will automatically change to 31 hjk ... but pay no attention then my Spotif...

  • Casual Listener
  • Premium plan Country: Peru Problem: I started a Spotify Premium Duo account in October 2019 with a Facebook account that I would delete in November 2019 once I delete it, my name will automatical...
  • Xenia
  • Moderator
  • 626 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 626 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Lost email

Hello, I had a Spotify account that I had been using for years and I wanted to make a new one so I did and have been using that one for the last year. Recently I accidentally logged out of my account and cannot remember the email or password I used f...

  • Casual Listener
  • Hello, I had a Spotify account that I had been using for years and I wanted to make a new one so I did and have been using that one for the last year. Recently I accidentally logged out of my account...
  • Peter
  • Spotify Legend
  • 566 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 566 Views
  • 3 replies
  • 0 likes