I have always logged into Spotify using the "log in with facebook" option.

[#1]

I have always logged into Spotify using the "log in with facebook" option. I recently got a new phone, and tried to do this, and it doesn't work. I tried to use the reset my password option, using the same email address that the facebook account uses, but when I do that (and follow the link sent in my inbox) -- it basically takes me to an account that I can see uses my email, but is not my username (instead a set of numbers like 1234567), and does not have any of my playlists, and does not reflect that I am on premium account.

[Lyubka]

Hey there,

Thank you for reaching out here in the Community!

Matters of this kind are best managed by our Customer Support teams. Feel free to reach out to them through one of the channels here. They will happily help out further, as they are the ones in charge of it and we don't have access to their systems.
 

Cheers!