Spotify logs me out every time I close my laptop

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Spotify logs me out every time I close my laptop

lgager
Regular

Plan

Free

Country

U.S.

Device

Acer C771 Chromebook

Operating System

Chrome OS

 

My Question or Issue

It's about as simple as the subject says, I've had no breaches on my account, and I've actually seen this happening to other people as well.

3 Replies

Re: Spotify logs me out every time I close my laptop

Rising Star 15 DanielTham
Rising Star 15

Hi there,

 

Sorry to hear you are facing this issue. Have you tried to check the following:

 

1) Did you check remember password?

2) did you turn on auto login for the laptop?

3) Did you have auto removal of cookies or history and auto logout when you close browser etc? 

4) Do you face the same issue using another pc?

 

Let me know!

DanielThamRising Star 15
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Note: I'm not a Spotify employee.

Re: Spotify logs me out every time I close my laptop

lgager
Regular

1) Yes
2) Where would that option be?
3)No
4)No

Re: Spotify logs me out every time I close my laptop

Rising Star 15 DanielTham
Rising Star 15
hi there

Thank you for replying!

Based on your responses, it seems you are only facing this issue on this specific device. And also based on your response for q2, you might need to check if the browser or application or OS settings have restricted you from saving your login, therefore requiring you to login everytime you use spotify.

Let me know
DanielThamRising Star 15
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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