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Hi Im trying to get DUO and having trouble

Hi Im trying to get DUO and having trouble

 

my son  orginally had student #794740649507077 no longer a student... we want to get DUO spotify... can I be added to his so he wont loose playlists? also how do we do this? and I want to put in my payment to get this 

please advise

Thank you

**bleep**

 

Country US

 

 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

my son  orginally had student #794740649507077 no longer a student... we want to get DUO spotify... can I be added to his so he wont loose playlists? also how do we do this? and I want to put in my payment to get this 

please advise

Thank you

**bleep**

Reply
1 Reply

Hey @KimberlyKay

 

Thanks for reaching out about this and welcome to the Community!

 

Just to confirm, has your son's account reverted to the free service already? 

 

If so, you can subscribe to Premium Duo on your account so you'll be the plan's owner here. Then you'll just need to invite him by following these steps. 

 

If he still has an active subscription, he can cancel it by following these specific steps and wait for his account to revert to the free service. No worries, he won't lose any content, he'll just need to re-download his tracks when he's on Premium again. Once he has the free service, he'll be able to accept your invite. Additionally, he can check when his account will revert to the free service after cancelling the student subscription on his Account page

 

Hope this helps. If you need a hand with anything else, the Community is here for you. 

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