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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287019 Views

529 replies

34 likes

Account
Free
  • 287019 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13615 Views

6 replies

11 likes

Security
  • 13615 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540140 Views

990 replies

114 likes

Account
  • 540140 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129588 Views

74 replies

12 likes

Account
Login
Premium
  • 129588 Views
  • 74 replies
  • 12 likes

Solved!! DO YOU LOVE SPOTIFY...!??

Let me know if you love spotify...Don't forget to leave kudos.Thanks.

Roadie

Let me know if you love spotify... Don't forget to leave kudos. Thanks.

Valerooski

Regular

1056 Views

6 replies

0 likes

Account
Free
Premium
Security
Unlimited
  • 1056 Views
  • 6 replies
  • 0 likes

Logged out forcefully, can't log back in

I've been logged out on my Android without warning, and every time I try logging back in it says something went wrong. I've tried restarting my phone, reinstalling the app, resetting my password, clearing the cache, but it still doesn't work. The web...

Visitor

I've been logged out on my Android without warning, and every time I try logging back in it says something went wrong. I've tried restarting my phone, reinstalling the app, resetting my password, cle...

Maxim

Spotify Star

302 Views

1 replies

0 likes

Account
  • 302 Views
  • 1 replies
  • 0 likes

country won't update after 2 attempts

None of the below information is required.PlanPremiumCountryBelgium -> Netherlands My Question or IssueI've attempted to change my country twice since I move to the Netherlands. A few months ago I migrated back to my home country from Belgium and wan...

Newbie

None of the below information is required. Plan Premium Country Belgium -> Netherlands   My Question or Issue I've attempted to change my country twice since I move to the Netherlands....

Maxim

Spotify Star

237 Views

1 replies

0 likes

Account
  • 237 Views
  • 1 replies
  • 0 likes

How can I login my previous I'd in mobile

I am not able to login my previous account with phone number. It is replying try again

Visitor

I am not able to login my previous account with phone number. It is replying try again

Maxim

Spotify Star

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Why can't I change my email to one that o recently closed an account to?

I closed an old account with the desired email, because I want to change it to my current one. But it says email is taken even though it is closed.

Visitor

I closed an old account with the desired email, because I want to change it to my current one. But it says email is taken even though it is closed.

Maxim

Spotify Star

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting "Error: Forbidden" while trying to access spotify.com.

My Question or Issue:I cannot access Spotify.com or any of its subdomains using my home's static IP address, it looks like my IP address has been blocked by Spotify for unknown reasons. Full Error:"Error: ForbiddenYour client does not have permission...

Casual Listener

My Question or Issue: I cannot access Spotify.com or any of its subdomains using my home's static IP address, it looks like my IP address has been blocked by Spotify for unknown reasons.   Fu...

Maxim

Spotify Star

2030 Views

7 replies

0 likes

Account
Login
  • 2030 Views
  • 7 replies
  • 0 likes

Superuser Contribution Oops, seems your carrier or payment provider is having a bad day. Don't worry, no money has been cha

Hi, I'm based here in the Philippines and I want to upgrade my spotify to premium. I tried paying for the premium account through my service provider (Globe) but I keep on getting this message "Oops, seems your carrier or payment provider is having a...

Newbie

Hi, I'm based here in the Philippines and I want to upgrade my spotify to premium. I tried paying for the premium account through my service provider (Globe) but I keep on getting this message "Oops,...

emaemal

Visitor

3913 Views

17 replies

2 likes

  • 3913 Views
  • 17 replies
  • 2 likes

account hacked

So I got an email saying my acct email had changed, I replied and they said no worries, click the link below and change the password. That link didn't work. I have no spent 4 hours chatting with someone on support which I'm wondering if it's even a r...

Visitor

So I got an email saying my acct email had changed, I replied and they said no worries, click the link below and change the password. That link didn't work.  I have no spent 4 hours chatting wit...

Maxim

Spotify Star

261 Views

1 replies

0 likes

Account
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: I can't move my playlist out of the folder

HOLA, TE CONSULTO PORQUE NO SÉ DÓNDE AVERIGUAR, PERO DESDE LA ÚLTIMA ACTUALIZACIÓN QUE HIZO SPOTIFY, NO SE PUEDE CERRAR MÁS SESIÓN EN LA VERSIÓN DE ESCRITORIO. BUSQUÉ EN TODAS LAS OPCIONES QUE DEJA TANTO EN LA APP DEL CELULAR, COMO EN LA COMPUTADORA ...

Regular

HOLA, TE CONSULTO PORQUE NO SÉ DÓNDE AVERIGUAR, PERO DESDE LA ÚLTIMA ACTUALIZACIÓN QUE HIZO SPOTIFY, NO SE PUEDE CERRAR MÁS SESIÓN EN LA VERSIÓN DE ESCRITORIO. BUSQUÉ EN TODAS LAS OPCIONES QUE DEJA T...

sil_nunez

Regular

857 Views

8 replies

0 likes

  • 857 Views
  • 8 replies
  • 0 likes

Solved!! Redeeming Giftcard with student plan

Hi, I have Spotify Premium and pay $5 a month for it because I am a student. Recently I recieved a $30 Spotify giftcard and redeemed it to my Premium account. However, instead of giving me 6 months of Premium (at $5 a month), it only gave me 3 months...

Newbie

Hi, I have Spotify Premium and pay $5 a month for it because I am a student.  Recently I recieved a $30 Spotify giftcard and redeemed it to my Premium account.  However, instead of giving m...

KenshinHayabusa

Newbie

4092 Views

3 replies

0 likes

Account
Premium
Unlimited
  • 4092 Views
  • 3 replies
  • 0 likes

PROFILE SWITCHING OPTION NEEDED!!!

The simplest, I repeat the simplest Account Switching option should be visible. Now where do I find it !!!!? (Frustrating app this is)

Casual Listener

The simplest, I repeat the simplest Account Switching option should be visible. Now where do I find it !!!!? (Frustrating app this is)

Maxim

Spotify Star

243 Views

1 replies

0 likes

Premium
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Will removing someone from Spotify family completely delete their account?

If someone is removed from a family Spotify plan, will their entire account be deactivated? How can they save their account/music/playlists and switch to their own Spotify premium instead?

Newbie

If someone is removed from a family Spotify plan, will their entire account be deactivated? How can they save their account/music/playlists and switch to their own Spotify premium instead? 

MihailY

Moderator

25857 Views

14 replies

1 likes

Account
Premium
Subscription
  • 25857 Views
  • 14 replies
  • 1 likes

Website error

Hi, when I wanted to change my password for my Spotify account, I noticed that there was a problem on the French Spotify website: https://accounts.spotify.com/fr/password-reset?flow_ctx=c5850094-a1ad-4116-8b64-bd1f5095d0e3%3A1689029281 Indeed, I noti...

Newbie

Hi, when I wanted to change my password for my Spotify account, I noticed that there was a problem on the French Spotify website:  https://accounts.spotify.com/fr/password-reset?flow_ctx=c58500...

Maxim

Spotify Star

289 Views

1 replies

0 likes

  • 289 Views
  • 1 replies
  • 0 likes

I forgot username and password

I have a problem that I can't remember which email and password I registered with, so I can't delete the premium package either. What to do??

Visitor

I have a problem that I can't remember which email and password I registered with, so I can't delete the premium package either. What to do??

Maxim

Spotify Star

252 Views

1 replies

1 likes

  • 252 Views
  • 1 replies
  • 1 likes

Superuser Contribution No puedo agregar a amigos a mi plan familiar, porque no pueden verificar la dirección

PlanPremium FamiliarpaísGuatemalaDispositivoSamsungMi pregunta o problemaNo puedo agregar a mis amigos y familiares a mi plan familiar, porque no pueden verificar la dirección, he configurado la dirección pero les sigue apareciendo que la dirección n...

Visitor

Plan Premium Familiar país Guatemala Dispositivo Samsung Mi pregunta o problema No puedo agregar a mis amigos y familiares a mi plan familiar, porque no pueden verificar la dirección, he confi...

Dian

Spotify Legend

272 Views

1 replies

0 likes

Account
Login
  • 272 Views
  • 1 replies
  • 0 likes

Why can't I login after uninstalling the app?

I have changed my password to my account and it says I am logged in. I use my email with my new password and a notification saying "Try Harder" pops up. I tap the try harder option and the same notification keeps popping up. I press dismiss and retur...

Visitor

I have changed my password to my account and it says I am logged in. I use my email with my new password and a notification saying "Try Harder" pops up. I tap the try harder option and the same notif...

Maxim

Spotify Star

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
  • 0 likes

Change the email for a family member

I have a family plan, my daughters email has changed. How do I update it?

Visitor

I have a family plan, my daughters email has changed. How do I update it?

AdamDamon

Spotify Star

1366 Views

1 replies

0 likes

  • 1366 Views
  • 1 replies
  • 0 likes

Brand new card, Never been a subscriber, yet still being charged.

Card, never been a Subscriber, yet still being charged. I have created a Spotify account back in 2014. Never used it. But TWICE now I had to cnacel my debit card on account of fraudulent chrges from Spotify. I dont have a second account. How could I ...

Newbie

Card, never been a Subscriber, yet still being charged.   I have created a Spotify account back in 2014. Never used it. But TWICE now I had to cnacel my debit card on account of fraudulent chr...

bigjonb1970

Visitor

349 Views

2 replies

0 likes

  • 349 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to login through Google

PlanPremiumCountryItalyOperating SystemAndroidMy Question or IssueI got a spotify premium account about 1 week ago. Since yesterday (the 7th) I cannot access my account anymore. I was logging in through Google account. It just keeps telling me "OOps ...

Newbie

Plan Premium Country Italy Operating System Android My Question or Issue I got a spotify premium account about 1 week ago. Since yesterday (the 7th) I cannot access my account anymore. I was l...

Alex

Spotify Legend

728 Views

1 replies

0 likes

Account
Login
  • 728 Views
  • 1 replies
  • 0 likes

Not updating renewed premium. Can’t pass the “downgrade” sign

PlanFree/PremiumCountryUsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Previous payment was declined so I updated and renewed. All updated except when logging in...

Visitor

Plan Free/Premium Country Us Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  ...

Maxim

Spotify Star

294 Views

1 replies

0 likes

Account
  • 294 Views
  • 1 replies
  • 0 likes