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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 155840 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 155840 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10592 Views
  • 3 replies
  • 10 likes
  • Security
  • 10592 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 506193 Views
  • 985 replies
  • 112 likes
  • Account
  • 506193 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124408 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124408 Views
  • 74 replies
  • 12 likes

Superuser Contribution Change Admin/Manager within Spotify Family Accounts

Hi there, my family and I are happily using Spotify Familiy but have a little problem with the managing account. Is it possible to remove the managing account and replace it with an existing one? Thanks so much guys!Cheers

  • Visitor
  • Hi there,   my family and I are happily using Spotify Familiy but have a little problem with the managing account.  Is it possible to remove the managing account and replace it with an e...
  • Cfree64
  • Newbie
  • 11486 Views
  • 4 replies
  • 4 likes
  • 11486 Views
  • 4 replies
  • 4 likes

recently played artists

I want the most recently played artists on my profile to be visible to everyone

  • Casual Listener
  • I want the most recently played artists on my profile to be visible to everyone
  • 31xnhewr4bilasztanhj
  • Casual Listener
  • 335 Views
  • 2 replies
  • 0 likes
  • 335 Views
  • 2 replies
  • 0 likes

Solved!! Double billing??

I have a premium duo account (love it) and we get charged monthly By SPOTIFY USA (as shown on cc) the first of every month. Great.But I got charged AGAIN on the 13th as well as a charge for $25.90 by SPOTIFY USA INC. What is this charge for? More sig...

  • Newbie
  • I have a premium duo account (love it) and we get charged monthly By SPOTIFY USA (as shown on cc) the first of every month. Great. But I got charged AGAIN on the 13th as well as a charge for $25.90 ...
  • Maxim
  • Spotify Star
  • 382 Views
  • 1 replies
  • 0 likes
  • Account
  • 382 Views
  • 1 replies
  • 0 likes

Lost premium account

Hello !My mother has a Spotify premium account she has been paying for for years. She changed phones and wanted to take her identifications to log in on her new phone. She couldn't do it and asked me to help but the problem is I cannot find any email...

  • Newbie
  • Hello ! My mother has a Spotify premium account she has been paying for for years. She changed phones and wanted to take her identifications to log in on her new phone. She couldn't do it and asked ...
  • Maxim
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connected to a device, so can’t play off my phone. How to fix?

I have a premium Spotify duo account and my wife has connected an Alexa at her work. Now, I can no longer listen to music on my own when she’s connected there as it always says “Listening on XX’s Echo.” It stops her music if I try to change back to m...

  • Newbie
  • I have a premium Spotify duo account and my wife has connected an Alexa at her work. Now, I can no longer listen to music on my own when she’s connected there as it always says “Listening on XX’s Ech...
  • Lyubka
  • Moderator
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can‘t change country

I moved back to Germany and want to renew my Premium subscription. In the App I can‘t login (mail already in use). Desktop: mail works). now I want to change my country. If I choose Germany I get the message: mail already in use. So I can‘t change th...

  • Visitor
  • I moved back to Germany and want to renew my Premium subscription. In the App I can‘t login (mail already in use). Desktop: mail works).  now I want to change my country. If I choose German...
  • Elena
  • Moderator
  • 367 Views
  • 2 replies
  • 0 likes
  • Login
    Subscription
  • 367 Views
  • 2 replies
  • 0 likes

Allow change of username

I would like Spotify to enable changing user name, me as a trans person get a lot of dysphoria being reminded of my dead name, which I used when started my spotify account. This is not trans frriendly at all! And I know I'm not the only one. Yes ther...

  • Newbie
  • I would like Spotify to enable changing user name, me as a trans person get a lot of dysphoria being reminded of my dead name, which I used when started my spotify account. This is not trans frriendl...
  • self_scare
  • Newbie
  • 1651 Views
  • 2 replies
  • 12 likes
  • Account
  • 1651 Views
  • 2 replies
  • 12 likes

Problems when trying to change country

I am trying to change country. I logged into my account, click edit profile, change to the new country, then clicked save.Spotify then told me the email i used is already taken.of coz it is taken. It is my email. I am not opening a new account, I amt...

  • Visitor
  • I am trying to change country. I logged into my account, click edit profile, change to the new country, then clicked save. Spotify then told me the email i used is already taken. of coz it is ...
  • Maxim
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
  • 228 Views
  • 1 replies
  • 0 likes

Paypal hacked, paypal refunded charges but they included spotify

My paypal was hacked. Paypal refunded all unauthorized charges but accidentally refunded spotify as well. I lost access to my account and premium. How can I get this back, I didn't want to dispute any charges related to spotify and this was a mistake...

  • Newbie
  • My paypal was hacked. Paypal refunded all unauthorized charges but accidentally refunded spotify as well. I lost access to my account and premium. How can I get this back, I didn't want to dispute an...
  • Maxim
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

My account was disabled by Spotify and Customer Service doesn't help

Hi, I had several playlists I created using my own music taste and some of them got popular. My popular playlists under spam by "report abuse" bots, which are triggered by jealous playlist curators probably, for around 2 years. Yesterday I got attack...

  • Casual Listener
  • Hi,   I had several playlists I created using my own music taste and some of them got popular.   My popular playlists under spam by "report abuse" bots, which are triggered by jealous p...
  • Unstablemx
  • Casual Listener
  • 1616 Views
  • 9 replies
  • 3 likes
  • Account
  • 1616 Views
  • 9 replies
  • 3 likes

Superuser Contribution login

Plan Premium Student Country Italy Device (Iphone 12/Pc-Laptop) Operating System (iOS 17, Windows 10/11,) My Question or Issue Hello everyone, I'm Luca. I've always used the same account on Spotify (premium student) with, and have always made the log...

  • Visitor
  • Plan Premium Student Country Italy Device (Iphone 12/Pc-Laptop) Operating System (iOS 17, Windows 10/11,)   My Question or Issue Hello everyone, I'm Luca. I've always used th...
  • MihailY
  • Moderator
  • 450 Views
  • 1 replies
  • 0 likes
  • Login
  • 450 Views
  • 1 replies
  • 0 likes

Artistas Relacionados errados

Quando eu fiz o cadastro na CD Baby prenchi corretamente meu estilo, gênero e artistas com uma música semelhante. Porém os artistas relacionados que aparecem no meu perfil do Spotify são COMPLETAMENTE nada a ver comigo, outros gêneros, outros países ...

  • Newbie
  • Quando eu fiz o cadastro na CD Baby prenchi corretamente meu estilo, gênero e artistas com uma música semelhante. Porém os artistas relacionados que aparecem no meu perfil do Spotify são COMPLETAMENT...
  • Bittencourt
  • Spotify Star
  • 839 Views
  • 3 replies
  • 0 likes
  • 839 Views
  • 3 replies
  • 0 likes

Changing countries

Hi, I have a Premium plan which I signed up for when I was living in the country A. Now I am living in country B and can't change my payment option nor the country on the Spotify account. Can anyone help me with that, please? Whenever I change the co...

  • Casual Listener
  • Hi,  I have a Premium plan which I signed up for when I was living in the country A. Now I am living in country B and can't change my payment option nor the country on the Spotify account. Can ...
  • Maxim
  • Spotify Star
  • 270 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 270 Views
  • 4 replies
  • 0 likes

Superuser Contribution I payed for premium but it doesn't show in my account

Help. I have premium Family for a while now. The last time I payed was June 11th (2023), so less than a month ago. Suddenly since Yesterday Spotify changed my abonnement to Spotify Free. I don't understand why. It doesn't help to log out en log back ...

  • Visitor
  • Help. I have premium Family for a while now. The last time I payed was June 11th (2023), so less than a month ago. Suddenly since Yesterday Spotify changed my abonnement to Spotify Free. I don't unde...
  • MihailY
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you add songs to a joint playlist with a free Spotify account?

I've made a joint playlist for colleagues so they can add their own favorite music. Now one of my colleagues told me she can't add tracks to the playlist. She has a free Spotify account. So i wonder if you can only add tracks to a joint playlist if y...

  • Visitor
  • I've made a joint playlist for colleagues so they can add their own favorite music. Now one of my colleagues told me she can't add tracks to the playlist. She has a free Spotify account. So i wonder ...
  • Lyubka
  • Moderator
  • 1929 Views
  • 1 replies
  • 0 likes
  • 1929 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium hesabımı kapattım ama ücret almaya 2 ay civarı devam ediyor

Hesabımı kapattım ama 2 ay boyunca para çekmeye devam etti ve hesabın kapandığından eminim e postama mesaj geldi sorunumun çözülmesini arz ederim çözülmeyecek olursa şikayet etmek zorunda kalacağım

  • Visitor
  • Hesabımı kapattım ama 2 ay boyunca para çekmeye devam etti ve hesabın kapandığından eminim e postama mesaj geldi sorunumun çözülmesini arz ederim çözülmeyecek olursa şikayet etmek zorunda kalacağım
  • Joan
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got premium and suddenly when I logged back in I have a new account

I had to log out of my account and when I logged back in it wasn’t my old account it said my name but everything was gone,playlist,profile pic,followers, what do I do?

  • Visitor
  • I had to log out of my account and when I logged back in it wasn’t my old account it said my name but everything was gone,playlist,profile pic,followers, what do I do?
  • MihailY
  • Moderator
  • 588 Views
  • 1 replies
  • 0 likes
  • 588 Views
  • 1 replies
  • 0 likes