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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2933 Views
  • 0 replies
  • 8 likes
  • Security
  • 2933 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455589 Views
  • 973 replies
  • 109 likes
  • Account
  • 455589 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202014 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202014 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110270 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110270 Views
  • 72 replies
  • 12 likes

Superuser Contribution I keep trying to update my country and payment method and it is not working

I have a UK account, but I am currently residing in Trinidad and Tobago. For the moment, my UK card isn't my main card anymore, and doesn't have the funds to cover the payment. To fix this I am trying to use my Trinidadian card to pay but whenever i ...

  • Visitor
  • I have a UK account, but I am currently residing in Trinidad and Tobago. For the moment, my UK card isn't my main card anymore, and doesn't have the funds to cover the payment. To fix this I am tryin...
  • Lyubka
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution hi, you charged me and I'm still not able to use my account

Paid via Paypal, it was written the country didn't matched the payment method, which is true, but I was charged in my account... please fix this or reimburse me ASAP - My account is: ***SNIP***

  • Visitor
  • Paid via Paypal, it was written the country didn't matched the payment method, which is true, but I was charged in my account... please fix this or reimburse me ASAP - My account is: ***SNIP***
  • Alex
  • Spotify Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot access my premium account

I cannot access my premium account anymore as it was connected to my facebook. My facebook account is having some issue so while that's being reviewed by Facebook I cannot login either on Spotify. I want to be able to login and I've also an active su...

  • Casual Listener
  • I cannot access my premium account anymore as it was connected to my facebook. My facebook account is having some issue so while that's being reviewed by Facebook I cannot login either on Spotify. I ...
  • AlejaR
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account issue logging in via facebook

My facebook account is having some issue so while that's being reviewed by Facebook I cannot login either on Spotify. I want to be able to login and I've also an active subscription. Can you please transfer my login away from facebook to a normal log...

  • Casual Listener
  • My facebook account is having some issue so while that's being reviewed by Facebook I cannot login either on Spotify. I want to be able to login and I've also an active subscription. Can you please t...
  • Joan
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution j ai perdu mes playlist sur abonnement premium

j ai un abonnement premium , je suis debité et je ne retrouve pas mes playlists . de plus mon adress mail est devenu obsolete et je souhaite tout faire balancé sur la nouvelle : je ne reçoois plus dinfos sur l ancienne

  • Visitor
  • j ai un abonnement premium , je suis debité et je ne retrouve pas mes playlists . de plus mon adress mail est devenu obsolete et je souhaite tout faire balancé sur la nouvelle : <moderator edit - ...
  • Dian
  • Spotify Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
  • 231 Views
  • 1 replies
  • 0 likes

why i can't download songs (on premium family plan) on my phone?

i got a new family premium spotify plan but i can not download any song even if i put them in a playlist i think its a glitch because i can't find any answers to it.

  • Visitor
  • i got a new family premium spotify plan but i can not download any song even if i put them in a playlist i think its a glitch because i can't find any answers to it.
  • Billy-J
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Can't change my spotify username, how to do it?

When I see my username in the panel, it just appears as "457auv9xocye901zd5oq2ruqb" and won't let me change, but my name appears on the app. I want to change it. Please help.

  • Visitor
  • When I see my username in the panel, it just appears as "457auv9xocye901zd5oq2ruqb" and won't let me change, but my name appears on the app. I want to change it. Please help.
  • Billy-J
  • Spotify Star
  • 1638 Views
  • 1 replies
  • 0 likes
  • 1638 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to find my login details

I have user name, which is pretty big in size, but that is not allowing me to login. I need to recover my login credentials by that username.

  • Visitor
  • I have user name, which is pretty big in size, but that is not allowing me to login. I need to recover my login credentials by that username.
  • Dian
  • Spotify Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Account - Unusable

I changed from my own Premium account to joining a Family Duo Premium plan. Since then I cannot use my Spotify app at all (Android, Samsung Galaxy S20). The start screen immediately reverts to "updating my card details". I cannot cancel this, close t...

  • Newbie
  • I changed from my own Premium account to joining a Family Duo Premium plan. Since then I cannot use my Spotify app at all (Android, Samsung Galaxy S20). The start screen immediately reverts to "updat...
  • Joan
  • Moderator
  • 421 Views
  • 1 replies
  • 0 likes
  • Premium
  • 421 Views
  • 1 replies
  • 0 likes

[All Platforms][Your Library] Exemption to the 30 day offline rule

Hi, i know about the 30 offline restriction and am usually totally fine with it and understand the contractual and technical reasons behind it.Here is the catch. As a long time subscriber and vivid user of Spotify all my listening happens here. Now m...

  • Newbie
  • Hi,   i know about the 30 offline restriction and am usually totally fine with it and understand the contractual and technical reasons behind it. Here is the catch. As a long time subscribe...
  • Maxim
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Your Library
  • 255 Views
  • 1 replies
  • 0 likes

spotify premium

i have a problem. I forgot my old account password and name and my mom is still taking money from my account. Please help because they take money every month and I won't log in to this account to disconnect it.

  • Newbie
  • i have a problem. I forgot my old account password and name and my mom is still taking money from my account. Please help because they take money every month and I won't log in to this account to dis...
  • Maxim
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Making an Account Error

Hi there, I wanted to delete an account and make a new one, but it keeps on saying that "this account has already been tied to an account. Go to login". Can you please help me? Thank you very much.

  • Casual Listener
  • Hi there, I wanted to delete an account and make a new one, but it keeps on saying that "this account has already been tied to an account. Go to login". Can you please help me? Thank you very much.
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Login
  • 184 Views
  • 1 replies
  • 0 likes

How to delete spotify account without email and password

This is an old account that I had back in high school. I wish to delete it however I do not remember the Gmail account I had used for it nor the password.

  • Visitor
  • This is an old account that I had back in high school. I wish to delete it however I do not remember the Gmail account I had used for it nor the password.
  • Maxim
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Making an Account Error

Hi there, I wanted to delete an account and make a new one, but it keeps on saying that "this account has already been tied to an account. Go to login". Can you please help me? Thank you very much.

  • Casual Listener
  • Hi there, I wanted to delete an account and make a new one, but it keeps on saying that "this account has already been tied to an account. Go to login". Can you please help me? Thank you very much.
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes