Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88036 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
730597 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
754823 Views
18 replies
29 likes
My issue:I have multiple unusual transactions of Spotify Stockholm SE being charged to my credit card. I've checked my emails and did not receive anything from Spotify about this. May I know who can I reach out to resolve this? Thanks
My issue: I have multiple unusual transactions of Spotify Stockholm SE being charged to my credit card. I've checked my emails and did not receive anything from Spotify about this. May I know who ca...
Spotify Star
854 Views
1 replies
0 likes
About one month a go i saw someone listening to music that i dont usually listen to, and i need your help to fix this. I think i've been hacked and they are always messing with my account
About one month a go i saw someone listening to music that i dont usually listen to, and i need your help to fix this. I think i've been hacked and they are always messing with my account
Roadie
358 Views
1 replies
0 likes
Quiero pagar mí plan pero individual
Quiero pagar mí plan pero individual
Moderator
314 Views
1 replies
0 likes
someone added lyrics to my songs and albums are missing from my artist profile
someone added lyrics to my songs and albums are missing from my artist profile
Moderator
1125 Views
1 replies
0 likes
When I click on my release radar or my discover weekly it shows “Made for {{husband’s account name}}”. Why aren’t these lists crafted for me? Why can I see/hear his playlists instead of mine?
When I click on my release radar or my discover weekly it shows “Made for {{husband’s account name}}”. Why aren’t these lists crafted for me? Why can I see/hear his playlists instead of mine?
Casual Listener
2274 Views
9 replies
1 likes
Cambio de forma de pago
Cambio de forma de pago
Moderator
225 Views
1 replies
0 likes
Can someone please tell me how we're supposed to be able to manage/pay for premium via google pay billing if we're already an active subscriber on the spotify payment system? (I manage/pay for several other services via Google Play, so I know that's ...
Can someone please tell me how we're supposed to be able to manage/pay for premium via google pay billing if we're already an active subscriber on the spotify payment system? (I manage/pay for severa...
Visitor
1506 Views
2 replies
0 likes
Need to link my premium account on my pc tp my google home and miniis that possible?
Need to link my premium account on my pc tp my google home and mini is that possible?
Spotify Legend
244 Views
1 replies
0 likes
Just now i paid for my premuim through paytm but still am not getting premuim in my account
Just now i paid for my premuim through paytm but still am not getting premuim in my account
Moderator
250 Views
1 replies
0 likes
Me quitaron premium hace una semana y hoy me llegó el cobro en mi tarjeta
Me quitaron premium hace una semana y hoy me llegó el cobro en mi tarjeta
Spotify Legend
241 Views
1 replies
0 likes
My Question or Issue:I cannot access Spotify.com or any of its subdomains using my home's static IP address, it looks like my IP address has been blocked by Spotify for unknown reasons. Full Error:"Error: ForbiddenYour client does not have permission...
My Question or Issue: I cannot access Spotify.com or any of its subdomains using my home's static IP address, it looks like my IP address has been blocked by Spotify for unknown reasons. Fu...
Spotify Star
2403 Views
7 replies
0 likes
PlanPremiumCountryQuebec, Canada My Question or IssueIt seems like the way the address is being filled in between when I created my account years ago and now has changed, and I'm unable to add my brother to the account. When he enters our address, it...
Plan Premium Country Quebec, Canada My Question or Issue It seems like the way the address is being filled in between when I created my account years ago and now has changed, and I'm una...
Moderator
475 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceAllOperating SystemAllMy Question or IssueI had my Spotify associated with a work email, but I've always logged in using Facebook. I changed jobs so I no longer have access to the email on file nor the password manager for...
Plan Premium Country USA Device All Operating System All My Question or Issue I had my Spotify associated with a work email, but I've always logged in using Facebook. I changed jobs so...
Spotify Legend
1249 Views
1 replies
0 likes
My account was premium (part of the family plan) and I changed my email. This kicked my account off the family plan so now I don't have premium even though I'm still paying for it. Each time I try to change the email back to the original one, it says...
My account was premium (part of the family plan) and I changed my email. This kicked my account off the family plan so now I don't have premium even though I'm still paying for it. Each time I try to...
Moderator
1304 Views
3 replies
0 likes
Wenn ich Musik höre verbindet sich mein Gerät mit einem andere fremden Gerät. Alles ohne Bluetooth und von ganz alleine. Wir sind auch nicht im gleichen WLAN. Neuesten Updates sind auf meinem Handy installiert und eine Session läuft nicht.
Wenn ich Musik höre verbindet sich mein Gerät mit einem andere fremden Gerät. Alles ohne Bluetooth und von ganz alleine. Wir sind auch nicht im gleichen WLAN. Neuesten Updates sind auf meinem Handy ...
Moderator
343 Views
1 replies
0 likes
I can remember the username for my account but I don't know the password or the email used for the account to send and email to reset the password
I can remember the username for my account but I don't know the password or the email used for the account to send and email to reset the password
Spotify Star
340 Views
1 replies
0 likes
Spotify symbol on my Samsung phone has changed to a place green android. Why? Can I change it back to normal richer green with black stripes?
Spotify symbol on my Samsung phone has changed to a place green android. Why? Can I change it back to normal richer green with black stripes?
Spotify Star
368 Views
1 replies
0 likes
im trying to redirect emails about my main account to my main email, but i used my main email on another account i dont use anymore. i just deactivated my other account and it said i have 7 days to reactivate it. when i go to my main account to chang...
im trying to redirect emails about my main account to my main email, but i used my main email on another account i dont use anymore. i just deactivated my other account and it said i have 7 days to r...
Spotify Star
392 Views
1 replies
0 likes
Bonjour j’ai un problème avec mon compte depuis vendredi passé. C’est comme si je n’étais plus premium sans aucune raison. Les paiements continue d’être prélevés dans compte. Dernier relever 3 avril 14.94$. Pouvez-vous m’aider? Merci
Bonjour j’ai un problème avec mon compte depuis vendredi passé. C’est comme si je n’étais plus premium sans aucune raison. Les paiements continue d’être prélevés dans compte. Dernier relever 3 avril ...
Moderator
303 Views
1 replies
0 likes
Hello! Maybe you have a solution to this. When she tries to log in with her google account, she gets a message that she does not have a Spotify account connected to her google account and she needs to register. When she tries to register, she gets a ...
Hello! Maybe you have a solution to this. When she tries to log in with her google account, she gets a message that she does not have a Spotify account connected to her google account and she needs t...
Moderator
259 Views
1 replies
0 likes
