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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4478 Views
  • 0 replies
  • 9 likes
  • Security
  • 4478 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463862 Views
  • 974 replies
  • 110 likes
  • Account
  • 463862 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205232 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205232 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112981 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112981 Views
  • 72 replies
  • 12 likes

Superuser Contribution Why did I get charged $11.33 this month when I have the $9.99 plan?

I haven't been charged more than 9.99 before. Is this due to tax? It happened on the day payment was scheduled, so I don't think it was fraufulent, just a mistake.

  • Visitor
  • I haven't been charged more than 9.99 before. Is this due to tax? It happened on the day payment was scheduled, so I don't think it was fraufulent, just a mistake.
  • MihailY
  • Moderator
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tengo dos inconvenientes: hace cobro de 20.89 soles y no 18.9 y tengo 2

Hola tengo dos cuenta premium una con facebook y otra con google. Soy la misma persona y deseo unificar estas cuentas ya que una tiene todos aquellos playlist y la cuenta Facebook no. El otro inconveniente es que veo en los estados de cuenta que hace...

  • Visitor
  • Hola tengo dos cuenta premium una con facebook y otra con google. Soy la misma persona y deseo unificar estas cuentas ya que una tiene todos aquellos playlist y la cuenta Facebook no. El otro inconve...
  • MihailY
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't understand offline mode.

Hello, I want to use offline mode to save data when I'm on the go, but I don't really understand how it works. I have a playlist downloaded, but sometimes everything ends up greyed out and whenever I try to play a track it claims that I'm offline. Th...

  • Visitor
  • Hello,   I want to use offline mode to save data when I'm on the go, but I don't really understand how it works.   I have a playlist downloaded, but sometimes everything ends up greyed ...
  • Joan
  • Moderator
  • 680 Views
  • 8 replies
  • 0 likes
  • Other
    Premium
  • 680 Views
  • 8 replies
  • 0 likes

Why can't i register a new account after the deletion of the previous one?

I've deleted my account earlier and i wanted to register a new one with the same address because of a Duo subscription with my wife, but i get the error message says, that the email address is already in use. I can't log in the previous account, beca...

  • Casual Listener
  • I've deleted my account earlier and i wanted to register a new one with the same address because of a Duo subscription with my wife, but i get the error message says, that the email address is alread...
  • Nasir1
  • Casual Listener
  • 1358 Views
  • 2 replies
  • 0 likes
  • 1358 Views
  • 2 replies
  • 0 likes

how can I change the country and the plan

I'm living in a new country now, and i wanna share the DUO plan with my gf, but I can't change the country in my account and accept the invite to start in DUO. We are at the same addres. Someone here can help me?

  • Visitor
  • I'm living in a new country now, and i wanna share the DUO plan with my gf, but I can't change the country in my account and accept the invite to start in DUO. We are at the same addres. Someone here...
  • Maxim
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

How do I begin a fresh Spotify account

I would like to start a fresh Spotify account because it still has some of my old preferences on there which interferes with my ability to formulate my own playlist

  • Visitor
  • I would like to start a fresh Spotify account because it still has some of my old preferences on there which interferes with my ability to formulate my own playlist
  • kaworu_bloodpaw
  • Roadie
  • 6783 Views
  • 2 replies
  • 1 likes
  • 6783 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Login with Facebook Not Working

I was disconnected from my Spotify across all my devices. I get a login prompt when I access the application. I try to use Continue with Facebook but get the following error:Oops! Something went wrong, please try again or check out our help areaI've ...

  • Casual Listener
  • I was disconnected from my Spotify across all my devices. I get a login prompt when I access the application. I try to use Continue with Facebook but get the following error: Oops! Something went ...
  • mirbsy
  • Casual Listener
  • 6469 Views
  • 5 replies
  • 1 likes
  • 6469 Views
  • 5 replies
  • 1 likes

Need to merge the my two accounts as one

Have the two Spotify accounts I want to merge the two because I am on premium plan with the one that I not use regularly so I want to merge the account

  • Visitor
  • Have the two Spotify accounts I want to merge the two because I am on premium plan with the one that I not use regularly so I want to merge the account    
  • kaworu_bloodpaw
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Unable to hear music from my library

Premium PlanCountry: SingaporeDevice: Iphone XS MaxOperating System(iOS 16)My Question or IssueAgain I am unable to hear music from my own library. How can this happen yet again when i paid for the premium acc? Did all the necessary steps but it’s st...

  • Visitor
  • Premium Plan Country: Singapore Device: Iphone XS Max Operating System (iOS 16) My Question or Issue Again I am unable to hear music from my own library. How can this happen yet again when i pa...
  • Billy-J
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Premium
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não estou conseguindo acessar meu spotify no computador.

Aparece o erro Accesspoint:31, diz que não tem conexão com a internet, só que estou conectada sim e usando tudo normal, só o Spotify aparece isso.

  • Newbie
  • Aparece o erro Accesspoint:31, diz que não tem conexão com a internet, só que estou conectada sim e usando tudo normal, só o Spotify aparece isso.
  • Lyubka
  • Moderator
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution me están cobrando una cuenta y no sé cómo darla de baja

descubri que estoy pagando 2 cuentas distintas en distintas tarjetas . una pude darla de baja . no sé como dar la otra

  • Visitor
  • descubri que estoy pagando 2 cuentas distintas en distintas tarjetas . una pude darla de baja . no sé como dar la otra
  • Novy
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Web player not working in Chrome

Over the weekend the web UI stopped working for me in Chrome. I tried clearing the cache, but no help - all I ever get is a blank black screen when I log in at open.spotify.com. I have been using the search a lot, so my suspicion is that I am blackli...

  • Casual Listener
  • Over the weekend the web UI stopped working for me in Chrome. I tried clearing the cache, but no help - all I ever get is a blank black screen when I log in at open.spotify.com. I have been using the...
  • kaworu_bloodpaw
  • Roadie
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not allowing me to change my age

I have searched everywhere on how to change my age on my spotify account and it is not allowing me too and I signed up with my icloud and even my icloud and facebook have my correct age I don't know what do anymore

  • Newbie
  • I have searched everywhere on how to change my age on my spotify account and it is not allowing me too and I signed up with my icloud and even my icloud and facebook have my correct age I don't know ...
  • Alex
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Duo erase gest after 24h. What do I do?

I share the link to the other person and they accept. After 24h they can't get the premium account anymore because somehow it has expired. Same address. Differenct account.

  • Visitor
  • I share the link to the other person and they accept. After 24h they can't get the premium account anymore because somehow it has expired. Same address. Differenct account.
  • Joan
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution COMPARTIR CUENTA PREMIUM FAMILIAR A OTRO PAIS

Buenos días, mi consulta es si puedo compartir una cuenta premium familiar a otro país, yo vivo en Perú pero quisiera compartir la cuenta a otras personas de chile

  • Visitor
  • Buenos días, mi consulta es si puedo compartir una cuenta premium familiar a otro país, yo vivo en Perú pero quisiera compartir la cuenta a otras personas de chile
  • Vasil
  • Moderator
  • 4929 Views
  • 1 replies
  • 0 likes
  • 4929 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got debited thrice

PlanPremiumCountryNigeria Device Samsung Galaxy A20sOperating SystemWindows 11 My Question or IssueI tried paying for my Spotify account, but it said it had a problem, later I got debited thrice but only got the receipt for one payment. Is it possibl...

  • Visitor
  •   Plan Premium Country Nigeria  Device  Samsung Galaxy A20s Operating System Windows 11   My Question or Issue I tried paying for my Spotify account, but it said it had...
  • Alex
  • Spotify Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Creo que me han hackeado la cuenta. Mi nombre de usuario ha cambiado.

Antes mi nombre de usuario era uno con mi nombre. Ayer me di cuenta de que habia cambiado, eran un conjunto de letras y numeros desordenados. He cambiado la contraseña, pero no se si será suficiente

  • Visitor
  • Antes mi nombre de usuario era uno con mi nombre. Ayer me di cuenta de que habia cambiado, eran un conjunto de letras y numeros desordenados. He cambiado la contraseña, pero no se si será suficiente
  • Lyubka
  • Moderator
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes