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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080792 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080792 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50001 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50001 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146496 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146496 Views
  • 4840 replies
  • 118 likes

Superuser Contribution My Username automatically replaced into freaking long code!

After I deactivated my facebook account my spotify username automatically replaced into freaking long code, I don't know why! can you fix this issue my friends can't find my profile and albums!

  • Casual Listener
  • After I deactivated my facebook account my spotify username automatically replaced into freaking long code, I don't know why! can you fix this issue my friends can't find my profile and albums!
  • Petya
  • Community Legend
  • 869 Views
  • 6 replies
  • 2 likes
  • Account
  • 869 Views
  • 6 replies
  • 2 likes

Superuser Contribution Google home log in

Premium familycan log in via appcan log in via webcan log in via FaceBook trying to set up Spotify as music provider for Google Nest Hub and Google Mini.when I follow rhe steps and try to log in via user name/email OR Facebook to link, Cannot connect...

  • Visitor
  • Premium family can log in via app can log in via web can log in via FaceBook   trying to set up Spotify as music provider for Google Nest Hub and Google Mini. when I follow rhe steps and t...
  • Katerina
  • Spotify Legend
  • 623 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 623 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change profile picture and name of account that is linked to facebook?

PlanPremiumCountryArgentinaDevicePCOperating SystemWindows 10 My Question or IssueI have a spotify account created using facebook. I've been wanting to change the account name and profile picture but i havent found any options for it. I could change ...

  • Casual Listener
  • Plan Premium Country Argentina Device PC Operating System Windows 10    My Question or Issue I have a spotify account created using facebook. I've been wanting to change the accou...
  • Xenia
  • Moderator
  • 440 Views
  • 3 replies
  • 0 likes
  • Account
  • 440 Views
  • 3 replies
  • 0 likes

Divorced parents, get them to unfollow me.

Hi my parents are divorced now and I don't want my dad to see what I'm doing! It's quite ridiculous that you cannot block people!

  • Regular
  • Hi my parents are divorced now and I don't want my dad to see what I'm doing! It's quite ridiculous that you cannot block people!
  • LoganGreen
  • Casual Listener
  • 427 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 427 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problema dirección en cuenta Duo

PlanPremium DuoCountryColombia Estoy tratando de compartir el link para incluir a familiar en la cuenta duo y aún cuando ingresa exactamente la misma dirección que tengo yo como titular de la cuenta (según aparece en mi perfil de Spotify, le indicia ...

  • Newbie
  •   Plan Premium Duo Country Colombia   Estoy tratando de compartir el link  para incluir a familiar en la cuenta duo y aún cuando ingresa exactamente la misma dirección que tengo ...
  • Novy
  • Moderator
  • 1806 Views
  • 3 replies
  • 1 likes
  • Premium
  • 1806 Views
  • 3 replies
  • 1 likes

didn't get email for password reset

PlanPremiumCountrySaudi arabia Device(Pc, Samsung note 8, )Operating System(Android , Windows 10) My Question or Issuei can't login to my account (*snip*) error code:3 and when i go to the site to reset my password and then check my email for the res...

  • Visitor
  •   Plan Premium Country Saudi arabia  Device (Pc, Samsung note 8, ) Operating System (Android , Windows 10)   My Question or Issue i can't login to my account (*snip*) error ...
  • Emilia_8
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution New login to spotify emails

Plan PREMIUMFree/PremiumCountry MALAYSIA Device SAMSUNG GALAXY S10+(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ANDROID 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been receiving notifications via email...

  • Newbie
  • Plan PREMIUM Free/Premium Country MALAYSIA   Device SAMSUNG GALAXY S10+ (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ANDROID 10 (iOS 10, Android Oreo, Windows...
  • cyphi1
  • Casual Listener
  • 48908 Views
  • 16 replies
  • 2 likes
  • Login
  • 48908 Views
  • 16 replies
  • 2 likes

Solved!!Superuser Contribution Subscribed, but not getting premium anymore.

PlanFree, but had PremiumCountryNetherlands My Question or IssueI have a subscription for Spotify Family and my account page shows I have a Free subscription. I checked all the mentioned settings from the previous posts and help pages, but found noth...

  • Regular
  • Plan Free, but had Premium Country Netherlands   My Question or Issue I have a subscription for Spotify Family and my account page shows I have a Free subscription. I checked all the menti...
  • Ivan
  • Spotify Legend
  • 583 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 583 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Recently played not updating on Home page - for all devices

PlanPremiumDeviceSamsung S7, Windows 10 Desktop App, Windows 10 Metro App, Google Nexus 2, Playstation 4 My Question or IssueMy recently played items aren't updating on any of my apps on any of my devices

  • Regular
  • Plan Premium Device Samsung S7, Windows 10 Desktop App, Windows 10 Metro App, Google Nexus 2, Playstation 4   My Question or Issue My recently played items aren't updating on any of my app...
  • Peter
  • Spotify Legend
  • 20028 Views
  • 8 replies
  • 8 likes
  • Account
    Premium
  • 20028 Views
  • 8 replies
  • 8 likes

Solved!!Superuser Contribution Someone logged into my account and after changing the password is still listening on my spotify

How **bleep**ing garbage is your software i cannot find anything to remove them from listening on my spotify premium.

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  • Visitor
  • How **bleep**ing garbage is your software i cannot find anything to remove them from listening on my spotify premium.  
  • Mario
  • Moderator
  • 635 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 635 Views
  • 2 replies
  • 0 likes

Superuser Contribution Just started getting multiple "new login to spotify" emails

We have a family plan and one of the members, not the plan owner, just started getting multiple emails like this per day. We have done a forced logout of all devices. Our passwords are very strong. What does this mean and how do we stop it? thanks

  • Visitor
  • We have a family plan and one of the members, not the plan owner, just started getting multiple emails like this per day.  We have done a forced logout of all devices.  Our passwords are ve...
  • Petya
  • Community Legend
  • 570 Views
  • 1 replies
  • 0 likes
  • Security
  • 570 Views
  • 1 replies
  • 0 likes

Address changed and password reset not working

Plan FamilyPremiumCountry UK Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueReceived several Spotify emails stating someone from another country is accessing accoun...

  • Casual Listener
  • Plan Family Premium Country UK   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Re...
  • Jose_M
  • Spotify Star
  • 300 Views
  • 3 replies
  • 0 likes
  • Account
  • 300 Views
  • 3 replies
  • 0 likes

No option to re-verify student status

Plan: StudentCountry: US I received an email telling me to re-verify my student status. When I click the "Reverify Now" button, it brings me to the generic "spotify student" page. There is no button for "reverify" so I then click on "Get Started". Th...

  • Casual Listener
  • Plan: Student Country: US   I received an email telling me to re-verify my student status. When I click the "Reverify Now" button, it brings me to the generic "spotify student" page...
  • Brunelicia
  • Spotify Star
  • 956 Views
  • 3 replies
  • 1 likes
  • Account
    Subscription
  • 956 Views
  • 3 replies
  • 1 likes

No longer have access to Premium Account Email to Reset Password

PlanFree/PremiumCountry Device(iPhone 8,Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. I have a premium account under my college email. Once leaving college the email was deactivated by my school. I don't remember ...

  • Not applicable
  • Plan Free/Premium Country   Device (iPhone 8, Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello. I have a premium account under my college...
  • Brunelicia
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • Account
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot create a new Account - reCAPTCHA issue

PlanPremium/FamilyCountryNorway/SwedenDevicePCOperating SystemWindows 10/Debian My Question or Issue Hi, Im trying to create a new spotify account for my son to use. But every time i press the green "SIGN UP" button the reCAPTCHA resets. And i have t...

  • Regular
  • Plan Premium/Family Country Norway/Sweden Device PC Operating System Windows 10/Debian   My Question or Issue   Hi,   Im trying to create a new spotify account for my son ...
  • Mario
  • Moderator
  • 623 Views
  • 7 replies
  • 0 likes
  • Account
  • 623 Views
  • 7 replies
  • 0 likes

Facebook linked account deleted

PlanPremiumCountryThailand Device(iphone 11)Operating SysteMIOS 13My Question or IssueI’ve previously linked Spotify account with my Facebook account and bought premium. Then later a permanently deleted my facebook account and now I cant log in my sp...

  • Visitor
  • Plan Premium Country Thailand  Device (iphone 11) Operating SysteM IOS 13 My Question or Issue I’ve previously linked Spotify account with my Facebook account and bought premium. Then l...
  • OviiiOne
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 212 Views
  • 1 replies
  • 0 likes

Possibly stolen account?

PlanpremiumCountryUSDevicegalaxy 8Operating SystemAndroid My Question or IssueI was signed into my spotify premium account on both my computer and phone. My sister asked if she could use the account to listen to an album. I use 2 different passwords,...

  • Visitor
  • Plan premium Country US Device galaxy 8 Operating System Android   My Question or Issue I was signed into my spotify premium account on both my computer and phone. My sister asked if s...
  • Jose_M
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone is logging into my account from another country

PlanPremium - Family PlanCountryCanadaDeviceIPhone 8Operating SystemIOS 13 My Question or IssueI have had someone log into my account from Dallas in the United states, while I live in canada, I was wondering about how it would be possible for them to...

  • Casual Listener
  • Plan Premium - Family Plan Country Canada Device IPhone 8 Operating System IOS 13   My Question or Issue I have had someone log into my account from Dallas in the United states, while ...
  • Jeremy
  • Moderator
  • 9128 Views
  • 16 replies
  • 0 likes
  • Account
  • 9128 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Offline devices management

Hi, I want to delete some of offline devices but I don't see related tab on Spotify.com/account I find out that I can do it through support but I don't think that it's comfortable

  • Casual Listener
  • Hi, I want to delete some of offline devices but I don't see related tab on Spotify.com/account  I find out that I can do it through support but I don't think that it's comfortable  
  • Esurient
  • Casual Listener
  • 1698 Views
  • 7 replies
  • 0 likes
  • Account
    Security
  • 1698 Views
  • 7 replies
  • 0 likes

If I delete the old Spotify account and make a new one, will my premium subscription be restored?

I had bought Spotify Premium on December 8, 2019. But since last 2 weeks or so, unwanted tracks of many unselected languages have been added to my playlists. I tried removing them but no success. Everyday new music gets added and all the effort goes ...

  • Casual Listener
  • I had bought Spotify Premium on December 8, 2019. But since last 2 weeks or so, unwanted tracks of many unselected languages have been added to my playlists. I tried removing them but no success. Eve...
  • Emilia_8
  • Spotify Star
  • 1128 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1128 Views
  • 3 replies
  • 0 likes