Email change issue

-1qxttoc_xgvy · 2023-08-15

I am trying to change the email associated with my account but when I enter the new address is says it is already associated with another account.

However, when I sign in with that email (via the Gmail feature) it says there is no account associated with that email address.

Help!

Maxim · 2023-08-16

Thanks for reaching out.

Please try requesting a password reset for that email address, and see if anything arrives. Make sure to check your junk/spam folder too.

Let me know how it goes 🙂

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-1qxttoc_xgvy · 2023-08-29

Didn't work 😞

Maxim · 2023-08-29

Thanks for letting me know.

In that case, I recommend reaching out to Support so that they can look into this: https://www.spotify.com/about-us/contact/. 🙂

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