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Hi

Hi

I bought a spotify gift card today and try to redeem the pin code in one of the menu which say redeem code but i get the error " The Premium code you entered is invalid. Please check that you have typed it correctly." what should i do?

 

Thanx in advance.

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5 Replies

Hey there, welcome to the Community.

 

Where did you buy the card from? If it was from a store, do you know if the store activated it for you?

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

I bought it from a store called "Meny" in oslo but did they have to activate it?

Okay, the card should be fine but we'll need our lovely payments team to check the code itself and figure out why it's not working. Get in touch here and they'll get back to you as soon as they can. It's worth including the code itself in your message to speed things along.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

Thanx a lot, I`ve been there and they activate it for me and now its working perfectly. Thank you again and have a nice weekend 🙂

We're all Living For The Weekend here as it's sunny and nice for once! 🙂

 

(England, if you're curious)

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.

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