Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
780840 Views
18 replies
29 likes
I already did everything I've found on this board with similar topic but it doesn't work. I disconnected and reconnected several times Spotify and Facebook, I log in with my account but still my wife's profile is on. I appreciate any help.
I already did everything I've found on this board with similar topic but it doesn't work. I disconnected and reconnected several times Spotify and Facebook, I log in with my account but still my wife...
Community Legend
1421 Views
16 replies
0 likes
Hey guys, hope somebody is able to help me - I wrote 3 mails to the support-team but won't get an answer at all, so I'll try here: After restarting spotify for an update last week it wouldn't let me log in to my Account, but strangely logged me in to...
Hey guys, hope somebody is able to help me - I wrote 3 mails to the support-team but won't get an answer at all, so I'll try here: After restarting spotify for an update last week it wouldn't let m...
Community Legend
1576 Views
23 replies
0 likes
Hi, My Spotify account was hijacked last week and eventually I was able to get through to Spotify support, however the last email I received was on Tuesday morning/afternoon and after proving that it is my account, was offered to reset my email to my...
Hi, My Spotify account was hijacked last week and eventually I was able to get through to Spotify support, however the last email I received was on Tuesday morning/afternoon and after prov...
Regular
731 Views
8 replies
0 likes
It worked on my laptop for over a month but not on my ipad or android. I tried the login/logout/reinstall several times to no avail. I tried it on my laptop yesterday now it doesn't work on there either. My subscription status on the website says I h...
It worked on my laptop for over a month but not on my ipad or android. I tried the login/logout/reinstall several times to no avail. I tried it on my laptop yesterday now it doesn't work on there eit...
Casual Listener
489 Views
2 replies
0 likes
Why spotify doesn´t work in Greece?
Why spotify doesn´t work in Greece?
Spotify Legend
7537 Views
18 replies
0 likes
I changed my email address on facebook a few weeks ago. I notice now though, when I login with facebook into spotify, my spotify account still has my old email address in it. I cannot change the mail address myself, there is just a link that takes yo...
I changed my email address on facebook a few weeks ago. I notice now though, when I login with facebook into spotify, my spotify account still has my old email address in it. I cannot ch...
Casual Listener
357 Views
2 replies
0 likes
I have unlimited and thrying to upgrade and it says its not avaiable why would this be ???
I have unlimited and thrying to upgrade and it says its not avaiable why would this be ???
Community Legend
222 Views
1 replies
0 likes
Can you not share tracks with friends with an unlimited subscription? Or is mine just being whack? I share a lot of music with a lot of people all the time and am really upset I can't do so since I've upgraded.
Can you not share tracks with friends with an unlimited subscription? Or is mine just being whack? I share a lot of music with a lot of people all the time and am really upset I can't do so since I'v...
Spotify Legend
228 Views
1 replies
0 likes
Bought a spotify card and redeemed it for 2 months unlimited. It still says I have spotify free. When I redeemed the code it said I had redeemed for 2 months. But apparently I haven't got it.
Bought a spotify card and redeemed it for 2 months unlimited. It still says I have spotify free. When I redeemed the code it said I had redeemed for 2 months. But apparently I haven't got ...
Spotify Legend
553 Views
6 replies
0 likes
BUMPThis is an ongoing issue for me and I've got well past the point of being frustrated. Every single time i login using my facebook credentials it says an SMS has been sent and I need to use that to login. That itself isn't so bad but sometimes the...
BUMP This is an ongoing issue for me and I've got well past the point of being frustrated. Every single time i login using my facebook credentials it says an SMS has been sent and I need to use th...
Newbie
2305 Views
10 replies
1 likes
Why is My Billing Cycle changing Wildly each month (15th, 8th, 5th etc.)? I need it to be consistent for a special purpose and also it is not leagally correct to bill in Full monthly for only 3 weeks periods, etc. This Needs to Stop & Stop Now!! Than...
Why is My Billing Cycle changing Wildly each month (15th, 8th, 5th etc.)? I need it to be consistent for a special purpose and also it is not leagally correct to bill in Full monthly f...
Roadie
1424 Views
3 replies
1 likes
Hey everyone,my bank **bleep**ed up didn't transfer the fee for the subscription on 15th this month. On 24th I manually transferred the money and got the confirmation mail that the money arrived and my premium should be back. Now two day later I have...
Hey everyone, my bank **bleep**ed up didn't transfer the fee for the subscription on 15th this month. On 24th I manually transferred the money and got the confirmation mail that the money arr...
Casual Listener
597 Views
6 replies
0 likes
When I receive an e-mail alert with new releases from my followed artists, I only get directed to spotify.com when i click the release image or the «Listen now»-button. Shouldn't the links point to the actual relase?
When I receive an e-mail alert with new releases from my followed artists, I only get directed to spotify.com when i click the release image or the «Listen now»-button. Shouldn't the links point to t...
Community Legend
656 Views
3 replies
0 likes
What happened with the New Releases? Now I only see recommendations by spotify...
What happened with the New Releases? Now I only see recommendations by spotify...
Community Legend
791 Views
5 replies
0 likes
Originally I had registered my Spotify with my gmail account, but one day I clicked on Facebook-login by accident. I cancelled the process, but Spotify still managed to get an old, invalid email address from Facebook and updated my profile with this ...
Originally I had registered my Spotify with my gmail account, but one day I clicked on Facebook-login by accident. I cancelled the process, but Spotify still managed to get an old, invalid...
Community Legend
429 Views
1 replies
0 likes
I linked my spotify with my facebook, but I have to deactivate my facebook. Is there any way to get online in my account?
I linked my spotify with my facebook, but I have to deactivate my facebook. Is there any way to get online in my account?
Community Legend
483 Views
1 replies
0 likes
Hi Spotify, I am a customer since a couple of years. My credit card Expired and know when I continued with another card I seems like my payment was maid to a different Spotify account. I want to activate the right account but I guess that will make m...
Hi Spotify, I am a customer since a couple of years. My credit card Expired and know when I continued with another card I seems like my payment was maid to a different Spotify account. &...
Community Legend
344 Views
2 replies
0 likes
My ACTUAL spotify account with ALL my playlists has been deactivated and Facebook has linked and created a new one for me. HOWEVER. I'm still able to find my account through my friends on Facebook so the account is still there.. and the playlists too...
My ACTUAL spotify account with ALL my playlists has been deactivated and Facebook has linked and created a new one for me. HOWEVER. I'm still able to find my account through my friends on Fa...
Community Legend
525 Views
4 replies
1 likes
I cant remember my password. It should been sent to my email <> But nothing is happening..i have a lot of music i cant find back to. So please help me. Anne Birgit Gjerdene [Edit: Snip-Email(Privacy)-Peter]
I cant remember my password. It should been sent to my email <<SNIP>> But nothing is happening..i have a lot of music i cant find back to. So please help me. Anne Birgit Gjerdene &n...
Community Legend
253 Views
1 replies
0 likes
Hi,I'm trying to upgrade to Premium Free Trial but keep getting rejected. I think this is because my Paypal and VISA are both registered in the UK but I live in Austria and my Spotify is registered here. I seemingly can't change my Paypal country or ...
Hi, I'm trying to upgrade to Premium Free Trial but keep getting rejected. I think this is because my Paypal and VISA are both registered in the UK but I live in Austria and my Spotify is register...
Community Legend
452 Views
1 replies
0 likes
