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Help can't upgrade

I have unlimited and thrying to upgrade and it says its not avaiable why would this be ???

Newbie

I have unlimited and thrying to upgrade and it says its not avaiable why would this be ???

Thedev

Community Legend

289 Views

1 replies

0 likes

Premium
  • 289 Views
  • 1 replies
  • 0 likes

Since I upgraded to unlimited I can not share tracks with friends

Can you not share tracks with friends with an unlimited subscription? Or is mine just being whack? I share a lot of music with a lot of people all the time and am really upset I can't do so since I've upgraded.

Newbie

Can you not share tracks with friends with an unlimited subscription? Or is mine just being whack? I share a lot of music with a lot of people all the time and am really upset I can't do so since I'v...

Jamie

Spotify Legend

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Didn't get my two months unlimited

Bought a spotify card and redeemed it for 2 months unlimited. It still says I have spotify free. When I redeemed the code it said I had redeemed for 2 months. But apparently I haven't got it.

Casual Listener

Bought a spotify card and redeemed it for 2 months unlimited. It still says I have spotify free.   When I redeemed the code it said I had redeemed for 2 months. But apparently I haven't got ...

Jamie

Spotify Legend

748 Views

6 replies

0 likes

  • 748 Views
  • 6 replies
  • 0 likes

Re: Spotify login problems

BUMPThis is an ongoing issue for me and I've got well past the point of being frustrated. Every single time i login using my facebook credentials it says an SMS has been sent and I need to use that to login. That itself isn't so bad but sometimes the...

Music Fan

BUMP This is an ongoing issue for me and I've got well past the point of being frustrated. Every single time i login using my facebook credentials it says an SMS has been sent and I need to use th...

DannyK

Newbie

2618 Views

10 replies

1 likes

  • 2618 Views
  • 10 replies
  • 1 likes

Solved!! Billing Cycle is changing Wildly each month

Why is My Billing Cycle changing Wildly each month (15th, 8th, 5th etc.)? I need it to be consistent for a special purpose and also it is not leagally correct to bill in Full monthly for only 3 weeks periods, etc. This Needs to Stop & Stop Now!! Than...

Casual Listener

Why is My Billing Cycle changing Wildly each month (15th, 8th, 5th etc.)? I need it to be consistent for a special purpose and also it is not leagally correct to bill in Full monthly f...

Greg

Roadie

1881 Views

3 replies

1 likes

Account
Subscription
  • 1881 Views
  • 3 replies
  • 1 likes

No Premium after manual payment

Hey everyone,my bank **bleep**ed up didn't transfer the fee for the subscription on 15th this month. On 24th I manually transferred the money and got the confirmation mail that the money arrived and my premium should be back. Now two day later I have...

Casual Listener

Hey everyone, my bank **bleep**ed up didn't transfer the fee for the subscription on 15th this month. On 24th I manually transferred the money and got the confirmation mail that the money arr...

Spid3rpark3r

Casual Listener

801 Views

6 replies

0 likes

  • 801 Views
  • 6 replies
  • 0 likes

Solved!! New release alerts - links in email only lead to www.spotify.com

When I receive an e-mail alert with new releases from my followed artists, I only get directed to spotify.com when i click the release image or the «Listen now»-button. Shouldn't the links point to the actual relase?

Gig Goer

When I receive an e-mail alert with new releases from my followed artists, I only get directed to spotify.com when i click the release image or the «Listen now»-button. Shouldn't the links point to t...

Peter__

Community Legend

793 Views

3 replies

0 likes

Other
  • 793 Views
  • 3 replies
  • 0 likes

Solved!! New Releases

What happened with the New Releases? Now I only see recommendations by spotify...

Casual Listener

What happened with the New Releases? Now I only see recommendations by spotify... 

Peter__

Community Legend

973 Views

5 replies

0 likes

  • 973 Views
  • 5 replies
  • 0 likes

Incorrect email set from Facebook, can't reset password

Originally I had registered my Spotify with my gmail account, but one day I clicked on Facebook-login by accident. I cancelled the process, but Spotify still managed to get an old, invalid email address from Facebook and updated my profile with this ...

Newbie

Originally I had registered my Spotify with my gmail account, but one day I clicked on Facebook-login by accident.   I cancelled the process, but Spotify still managed to get an old, invalid...

Peter__

Community Legend

509 Views

1 replies

0 likes

Account
Premium
Subscription
  • 509 Views
  • 1 replies
  • 0 likes

How to listen to my spotify without facebook?

I linked my spotify with my facebook, but I have to deactivate my facebook. Is there any way to get online in my account?

Newbie

I linked my spotify with my facebook, but I have to deactivate my facebook. Is there any way to get online in my account?

Peter__

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Payed Premium to the wrong Spofify Account

Hi Spotify, I am a customer since a couple of years. My credit card Expired and know when I continued with another card I seems like my payment was maid to a different Spotify account. I want to activate the right account but I guess that will make m...

Visitor

Hi Spotify,   I am a customer since a couple of years. My credit card Expired and know when I continued with another card I seems like my payment was maid to a different Spotify account. &...

Peter__

Community Legend

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
  • 0 likes

Facebook created second account - Lost first one with ALL PLAYLISTS

My ACTUAL spotify account with ALL my playlists has been deactivated and Facebook has linked and created a new one for me. HOWEVER. I'm still able to find my account through my friends on Facebook so the account is still there.. and the playlists too...

Casual Listener

My ACTUAL spotify account with ALL my playlists has been deactivated and Facebook has linked and created a new one for me.  HOWEVER. I'm still able to find my account through my friends on Fa...

Peter__

Community Legend

686 Views

4 replies

1 likes

  • 686 Views
  • 4 replies
  • 1 likes

Password

I cant remember my password. It should been sent to my email <> But nothing is happening..i have a lot of music i cant find back to. So please help me. Anne Birgit Gjerdene [Edit: Snip-Email(Privacy)-Peter]

Newbie

I cant remember my password. It should been sent to my email <<SNIP>> But nothing is happening..i have a lot of music i cant find back to. So please help me. Anne Birgit Gjerdene &n...

Peter__

Community Legend

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Solved!! Can't upgrade to Premium because of conflicting countries.

Hi,I'm trying to upgrade to Premium Free Trial but keep getting rejected. I think this is because my Paypal and VISA are both registered in the UK but I live in Austria and my Spotify is registered here. I seemingly can't change my Paypal country or ...

Casual Listener

Hi, I'm trying to upgrade to Premium Free Trial but keep getting rejected. I think this is because my Paypal and VISA are both registered in the UK but I live in Austria and my Spotify is register...

Peter__

Community Legend

557 Views

1 replies

0 likes

Account
Premium
Subscription
  • 557 Views
  • 1 replies
  • 0 likes

Premium not working

As a long standing user and advocate of Spotify it saddens me when there is an issue.. My phone doesn't seem to want to acknowledge my premium account.. What's up with it Spottypeople?

Newbie

As a long standing user and advocate of Spotify it saddens me when there is an issue.. My phone doesn't seem to want to acknowledge my premium account.. What's up with it Spottypeople?

Peter__

Community Legend

425 Views

2 replies

0 likes

Account
Premium
Subscription
  • 425 Views
  • 2 replies
  • 0 likes

My premium account has stopped working and my friends and music lists have gone??

Does anyone know why this might have happened? I've now got a blank basic spotify.. I'm still having to log in the same way as before, using my Facebook profile but all my things have gone?? It's asking for my Spotify login but I don't think I have o...

Visitor

Does anyone know why this might have happened? I've now got a blank basic spotify.. I'm still having to log in the same way as before, using my Facebook profile but all my things have gone?? It's a...

Thedev

Community Legend

327 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 327 Views
  • 1 replies
  • 0 likes

Solved!! Disconnected Facebook from account, lost subscription and playlists?

I decided to disconnect Facebook, because honestly, I don't care for it that much. Big mistake, it booted me out and when I logged back in with e-mail+pwd, I don't have subscription anymore and lost all my playlists. Any ideas?

Casual Listener

I decided to disconnect Facebook, because honestly, I don't care for it that much. Big mistake, it booted me out and when I logged back in with e-mail+pwd, I don't have subscription anymore and lost ...

Bravo

Casual Listener

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

After Update wont play random

After update 9.4 I think. When playing playmysong it won't go to the next track, any help greatfully recieved

Casual Listener

After update 9.4 I think. When playing playmysong it won't go to the next track, any help greatfully recieved

The-Hub-Cafe

Casual Listener

882 Views

7 replies

0 likes

Premium
  • 882 Views
  • 7 replies
  • 0 likes

Getting spotify to send email suggestions

I would life spotify to send me music recommendations by email, how would I go about doing that?

Newbie

I would life spotify to send me music recommendations by email, how would I go about doing that?

bebehey

Roadie

472 Views

1 replies

0 likes

Account
  • 472 Views
  • 1 replies
  • 0 likes

Streaming on-demand music?

So I'm getting ready to go on vacation for a month. I've made a special 'favorites' playlist to listen to that should tide me over.... But my parents are talking about borrowing my iPod and/or Nexus and streaming music that isn't on any of my playlis...

Casual Listener

So I'm getting ready to go on vacation for a month. I've made a special 'favorites' playlist to listen to that should tide me over....  But my parents are talking about borrowing my iPod and/...

bebehey

Roadie

486 Views

1 replies

0 likes

Premium
  • 486 Views
  • 1 replies
  • 0 likes