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Payed Premium to the wrong Spofify Account

Payed Premium to the wrong Spofify Account

Hi Spotify,

 

I am a customer since a couple of years. My credit card Expired and know when I continued with another card I seems like my payment was maid to a different Spotify account.

 

I want to activate the right account but I guess that will make me pay double.

Spotify, can you please help me.

 

//hans

 

<<SNIP>>

 

[Edit: Snip-Email/Phone(Privacy)-Peter]

Reply
2 Replies

Hello, @user-removed! First of all, remember to never post personal information on the public forums. Second of all, no need to worry! Just get in touch with the customer services team using the online contact form and they will be able to get this sorted out for you. If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly.

Just hidden those details from your post.

Like @Thedev suggested - best not to post those in the public domain 😉 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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