Offline Mode Free?
Hi, This may be a stupid question but when I switch on offline mode. Is it free for premium users and the 30day trial?
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Start a topicHi, This may be a stupid question but when I switch on offline mode. Is it free for premium users and the 30day trial?
Newbie
Hi, This may be a stupid question but when I switch on offline mode. Is it free for premium users and the 30day trial?
pjong
Newbie
5664 Views
2 replies
0 likes
Hi So, I'm a Spotify Premium user. My phone had died, so I used my brother's phone to log into Spotify to play some tunes at a party. I mistakenly logged in with Facebook, so now my account seems to have been assigned to his Facebook account permamen...
Casual Listener
Hi So, I'm a Spotify Premium user. My phone had died, so I used my brother's phone to log into Spotify to play some tunes at a party. I mistakenly logged in with Facebook, so now my accoun...
Merci1
Newbie
9493 Views
21 replies
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hi habe folgendes problem mir wurden heute 9,99€ abgebucht von meinem Konto ich benutze den dauerauftrag. Verwendungszweck: 51556-123903-501B9611-46EC aber sowohl mein handy als auch mein pc sagen mir jetzt immer wieder ich benötige premium was ist d...
Visitor
hi habe folgendes problem mir wurden heute 9,99€ abgebucht von meinem Konto ich benutze den dauerauftrag. Verwendungszweck: 51556-123903-501B9611-46EC aber sowohl mein handy al...
Maxim
Spotify Star
9910 Views
12 replies
2 likes
I find no place in here to close my account. I set up a free one but as there is no way to untangle the two wish to completely close the account.
Regular
I find no place in here to close my account. I set up a free one but as there is no way to untangle the two wish to completely close the account.
phillips64
Newbie
43399 Views
58 replies
1 likes
My playlists won't play and it says I'm not a premium user anymore but I've been paying the premium payments. I know I was charged for this month. I recently just switched from sprint to tmobile. I wonder if that has anything to do with it.
Newbie
My playlists won't play and it says I'm not a premium user anymore but I've been paying the premium payments. I know I was charged for this month. I recently just switched from sprint to tmobile. I w...
Robert1948
Newbie
1368 Views
2 replies
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¡Hola buenas! Tengo un problema con mi cuenta, desde que la cree no se guardan las canciones que marco como destacadas. En otras playlists no tengo problemas, pero si marco canciones como destacadas o las arrastro a destacadas aparecen ahí pero solo ...
Visitor
¡Hola buenas! Tengo un problema con mi cuenta, desde que la cree no se guardan las canciones que marco como destacadas. En otras playlists no tengo problemas, pero si marco canciones como ...
Turox90
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4932 Views
9 replies
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Ciao a tutti, ho bisogno di disattivare l'avvio automatico di spotify all'avvio del computer perchè me lo rallenta troppo ma non sono riuscita a capire come fare. Qualcuno di voi può aiutarmi? Grazie mille
Newbie
Ciao a tutti, ho bisogno di disattivare l'avvio automatico di spotify all'avvio del computer perchè me lo rallenta troppo ma non sono riuscita a capire come fare. Qualcuno di voi può aiutarmi? ...
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Hello! My Spotify account is currently being used by someone else. I've changed password, but they're still using it, and they refuse to log out of it. Could someone please disconnect...
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When other people look me up on Spotify or when people open my public profile on an internet browser, no profile picture is shown. I can see my profile picture in Spotify, cause it is connected to Facebook. But I can't see a profile picture when I op...
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17158 Views
21 replies
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I cancelled my account when I was nearing the cuttoff date for my free Premium trial. I was charged anyway when the month was up. Please cancel my account and give me my money back. And seriously, get a phone number. I just want to speak to somebody....
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I cancelled my account when I was nearing the cuttoff date for my free Premium trial. I was charged anyway when the month was up. Please cancel my account and give me my money back. &nb...
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Newbie
3514 Views
10 replies
4 likes
I had a playlist, wich i deleted. But i was wondering if the follower of that list, gets an email or notification about the removal...?
Casual Listener
I had a playlist, wich i deleted. But i was wondering if the follower of that list, gets an email or notification about the removal...?
chloem
Newbie
62303 Views
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I need to know how to cancel downloads. I have by mistake been ordering 200 downloads and don´t want them. I´m not a superuser of Spotify and was just trying to find a playlist. Please help me! That`s a lot of money that I don´t want to spend this wa...
Newbie
I need to know how to cancel downloads. I have by mistake been ordering 200 downloads and don´t want them. I´m not a superuser of Spotify and was just trying to find a playlist. Please help me! ...
Alex_La
Newbie
40476 Views
2 replies
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Hello, Because off moving abroad I unscribe my xs4all internet account with free premium spotify. Before I stop xs4all I want to disconnect my spotify from xs4all and go to pay by my bankaccount for premium and keep all my playlists . Please tell my ...
Casual Listener
Hello, Because off moving abroad I unscribe my xs4all internet account with free premium spotify. Before I stop xs4all I want to disconnect my spotify from xs4all and go to pay ...
tooni4
Casual Listener
860 Views
4 replies
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Hello, I've just registered with Spotify for the premium membership and apparently my password is wrong although I had to confirm it twice. When go to the page where you can reset your password (same link you get when you've forgotten your password) ...
Visitor
Hello, I've just registered with Spotify for the premium membership and apparently my password is wrong although I had to confirm it twice. When go to the page where you can reset your p...
Phorbidden
Newbie
1059 Views
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Hi, Just newly signed up to the free premium service, but it is only giving me basic priveledges - Can anyone help?The payment method I used was paypal and I signed up an hour ago. It is not linked with my facebook account, nor do I want it to be.Tha...
Newbie
Hi, Just newly signed up to the free premium service, but it is only giving me basic priveledges - Can anyone help? The payment method I used was paypal and I signed up an hour ago. It is not li...
captaincanuck1
Newbie
959 Views
6 replies
2 likes
Hi. I'm becoming more and more impatient with Spotify and am hoping you can help. I had a premium account and often use the offline playlists. Yesterday, for seemingly no reason, I lost the ability to listen to them offline, or even stream music on m...
Casual Listener
Hi. I'm becoming more and more impatient with Spotify and am hoping you can help. I had a premium account and often use the offline playlists. Yesterday, for seemingly no reason, I lost the ability t...
ellie5225
Newbie
1275 Views
4 replies
1 likes
Hey there! What actually happens when I delete a shared playlist? Will it still be available for the people I have shared it with? Do I just remove it locally? Thanks,Daniel
Casual Listener
Hey there! What actually happens when I delete a shared playlist? Will it still be available for the people I have shared it with? Do I just remove it locally? 😕 Thanks, Daniel
Rampage77
Casual Listener
71926 Views
15 replies
0 likes
Hi There,I logged in, and for some reason my account was downgraded to normal, I'm normally on Premium, and that's what I pay for. So when I logged in, I went and upgraded again, thinking maybe my billing details were wrong? When I re-upgraded all my...
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Hi There, I logged in, and for some reason my account was downgraded to normal, I'm normally on Premium, and that's what I pay for. So when I logged in, I went and upgraded again, thinkin...
Nikibrinkerhoff
Newbie
23441 Views
91 replies
5 likes
i canceled my Subscription how can i tell if i wont be being charged?
Casual Listener
i canceled my Subscription how can i tell if i wont be being charged?
Kimberley619
Newbie
1355 Views
6 replies
1 likes
Sorry for this post in your thread, but I have the same issue. I sent Spotify E-mail 2 weeks ago- no reply. I sent them another e-mail asking why they would not reply to first one- no reply. This makes no sense. So- my answer- never. They dont reply....
Visitor
Sorry for this post in your thread, but I have the same issue. I sent Spotify E-mail 2 weeks ago- no reply. I sent them another e-mail asking why they would not reply to first one- no reply. This mak...
Squirmybeatle20
Regular
5525 Views
15 replies
0 likes