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Stolen Phone

Hi My phone has been stolen and I am worried that someone can use my account. How can I get the device removed so they cannot use it? Mark

Newbie

Hi   My phone has been stolen and I am worried that someone can use my account. How can I get the device removed so they cannot use it?   Mark

RichardH88

Newbie

6247 Views

4 replies

1 likes

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Solved!! Duplicate Payment

Hi, I pay for Spotify through Paypal and after changing the paypal account 2 payments have been taken with consecutive invoice id's. I emailed premium-gbp@spotify.com 3 days ago but have not had a response. I have tried using the contact form, but th...

Casual Listener

Hi,   I pay for Spotify through Paypal and after changing the paypal account 2 payments have been taken with consecutive invoice id's.   I emailed premium-gbp@spotify.com 3 days ago but...

mjesurene

Newbie

5434 Views

26 replies

1 likes

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  • 26 replies
  • 1 likes

Solved!! Can't register my new emailadress??

I tried to register my new email because I wanted to get those emails about upcoming releases, but when I did, it said that another account was already registered in that emailadress. That's very strange, because it is my very own emailadress and I h...

Casual Listener

I tried to register my new email because I wanted to get those emails about upcoming releases, but when I did, it said that another account was already registered in that emailadress. That's very str...

user-removed

Not applicable

4395 Views

12 replies

0 likes

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Solved!! MI PREMIUM NO VA Y EN RECIBOS APARECE EL PAGO HECHO

¡Hola! Por favor, ¿me podéis ayudar? Este mes no pude atender el recibo de la VISA a principio de mes y mi suscripción dejó de funcionar. Ahora ya lo he pagado y tengo tanto el cargo hecho en el banco como el recibo de pago de noviembre en mis datos ...

Casual Listener

¡Hola!   Por favor, ¿me podéis ayudar? Este mes no pude atender el recibo de la VISA a principio de mes y mi suscripción dejó de funcionar. Ahora ya lo he pagado y tengo tanto el cargo hecho...

osornios

Spotify Star

7189 Views

20 replies

0 likes

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Solved!! Zip code invalid

I am trying to rebuy premium after taking a hiatus but I can't get through the zip code screen. It's saying its invalid but it's not. I live in the US, am using a US zip code, and I am currently in the US trying to buy this so what is the problem?? I...

Casual Listener

I am trying to rebuy premium after taking a hiatus but I can't get through the zip code screen. It's saying its invalid but it's not. I live in the US, am using a US zip code, and I am currently in t...

Sick_Beats_Nou

Newbie

286799 Views

70 replies

11 likes

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  • 70 replies
  • 11 likes

lieder verschieben

seit ca 2 tagen kann ich aus einem mir unerklärlichen grund keine lieder mehr in den listen verschieben bzw. anordnen wo könnte das problem liegen?

Newbie

seit ca 2 tagen kann ich aus einem mir unerklärlichen grund keine lieder mehr in den listen verschieben bzw. anordnen 😕 wo könnte das problem liegen?

Mastermax

Newbie

17063 Views

3 replies

0 likes

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  • 3 replies
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**Help**Premium update, but forgot my password, do not have access to registered e-mail address

Hi, can someone help me?? I already wrote severeal support e-mails but no answer... (or maybe the answer / Status goes to the e-mail address I can not access anymore). I am soooo sad! I really want premium subscription. Originally I registered via fa...

Casual Listener

Hi,   can someone help me?? I already wrote severeal support e-mails but no answer... (or maybe the answer / Status goes to the e-mail address I can not access anymore). I am soooo sad! I ...

angelsig76

Newbie

770 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Connecting to people, when you don't have a facebook account

I don't have a facebook account, is there any way I can share playlists with friends who set up their spotify account using facebook?

Regular

I don't have a facebook account, is there any way I can share playlists with friends who set up their spotify account using facebook?

Mesidi5

Newbie

6077 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Using spotify on two computers simultainesly

Hi There can u use your spotify account on two computers at the same time??? is so we are having issues with this, can someone help.. cheers

Newbie

Hi There can u use your spotify account on two computers at the same time???   is so we are having issues with this, can someone help.. cheers

teresapolitte

Newbie

11042 Views

2 replies

0 likes

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Solved!! Help, I unlinked Facebook and lost all my Playlists!

Ugh, I can't believe I messed with this. I thought unlinking my Facebook would refresh some of the Facebook Social information (recently friended someone and didn't see his information on Spotify). Unfortunately I guess I originally created my accoun...

Visitor

Ugh, I can't believe I messed with this. I thought unlinking my Facebook would refresh some of the Facebook Social information (recently friended someone and didn't see his information on Spotify). &...

user-removed

Not applicable

23618 Views

164 replies

1 likes

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  • 164 replies
  • 1 likes

Solved!! User agreement changes

Is there someplace that lists the differences between the Oct. 17 user agreement and the previous version?

Casual Listener

Is there someplace that lists the differences between the Oct. 17 user agreement and the previous version?  

allegria2001

Newbie

3112 Views

8 replies

2 likes

  • 3112 Views
  • 8 replies
  • 2 likes

Sharing playlists without Facebook

Hi,I am a music teacher trying to share playlists with my students. Firstly , is this possible if I am a premium user and they only have basic spotify ? Also, I want to do it without using Facebook at all, for obvious reasons. How is this possible pl...

Newbie

Hi, I am a music teacher trying to share playlists with my students. Firstly , is this possible if I am a premium user and they only have basic spotify ? Also, I want to do it without using Faceboo...

marvinmolar

Newbie

75615 Views

17 replies

3 likes

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  • 17 replies
  • 3 likes

Solved!! Not getting password email

I am trying to set up spotify on sonos i request the email so i can set my password but it doesnt come. I have checked junk folders and added the spotify email to safe sender list etc.. When i signed up for the 30 day trial of Premium, i got the emai...

Casual Listener

I am trying to set up spotify on sonos i request the email so i can set my password but it doesnt come. I have checked junk folders and added the spotify email to safe sender list etc..   Wh...

Daniel355

Newbie

48112 Views

150 replies

0 likes

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  • 150 replies
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Solved!! Unlike song from Radio

Is there anyway someone from spotify can reset my Starred Radio so that there are no "likes" or "dislikes"? I accidentally liked one song and now I only hear songs from that band and two to three others and none of the other bands are in my starred p...

Casual Listener

Is there anyway someone from spotify can reset my Starred Radio so that there are no "likes" or "dislikes"? I accidentally liked one song and now I only hear songs from that band and two to three oth...

Je420

Music Fan

14699 Views

13 replies

16 likes

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  • 13 replies
  • 16 likes

Solved!! Two Accounts, One Facebook

So I accidentally opened two accounts with one Facebook account. I am having an issue. I cannot access my old account where my playlists are. Is there a way to merge the two accounts? Thank You, ~Tim

Visitor

So I accidentally opened two accounts with one Facebook account. I am having an issue. I cannot access my old account where my playlists are. Is there a way to merge the two accounts?   Than...

user-removed

Not applicable

17415 Views

63 replies

4 likes

  • 17415 Views
  • 63 replies
  • 4 likes

Offline playlists keep unsyncing...

Every few days or so, when I open Spotify, all of my offline playlists are unavailable and need to be resynced.Considering closing my account.

Newbie

Every few days or so, when I open Spotify, all of my offline playlists are unavailable and need to be resynced. Considering closing my account.

xylèmz26

Casual Listener

2559 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

Solved!! Limit to add songs on playlist

Is there a limit to how many songs you can add to a Playlist? If there is how many tracks can you add to a playlist before you reach a limit like 500 or 1000 then you can't add anymore song?

Casual Listener

Is there a limit to how many songs you can add to a Playlist? If there is how many tracks can you add to a playlist before you reach a limit like 500 or 1000 then you can't add anymore song?

weedgrimm

Newbie

18321 Views

5 replies

0 likes

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  • 5 replies
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Deleted playlist still showing up on Facebook.

Hi guys, my problem's a bit different than the ones I keep finding. I deleted a playlist a while back, and I want it to STAY DELETED. (It's from an old relationship.) But it's showing up on Facebook, and people can still click it and listen to it and...

Newbie

Hi guys, my problem's a bit different than the ones I keep finding. I deleted a playlist a while back, and I want it to STAY DELETED. (It's from an old relationship.) But it's showing up on Facebook,...

rommelhoek

Music Fan

5277 Views

20 replies

1 likes

Facebook
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  • 20 replies
  • 1 likes

Gary Glitter : Should Spotify carry him?

Hello, I have noticed that Spotify carries music for Gary Glitter, a convicted paedophile. Does anyone have any opinion on this and should Spotify carry his music, therefore providing a stream of income to him?

Newbie

Hello,   I have noticed that Spotify carries music for Gary Glitter, a convicted paedophile.    Does anyone ha...

snackbar65

Newbie

3668 Views

5 replies

0 likes

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  • 5 replies
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How to remove unauthorized content?

One of my albums has been added to spotify without my permission. I am the rights owner. I don't know who added it. I assume it was a former distributor...I need it to be removed. I at least need to know who to contact on the digital distribution sid...

Newbie

One of my albums has been added to spotify without my permission. I am the rights owner. I don't know who added it. I assume it was a former distributor...I need it to be removed. I at least need to ...

user-removed

Not applicable

2717 Views

5 replies

0 likes

  • 2717 Views
  • 5 replies
  • 0 likes