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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782408 Views

18 replies

29 likes

  • 782408 Views
  • 18 replies
  • 29 likes

Solved!! When does Spotify charge my card?

I want to upgrade to Premuim (All free trials have been used previously) and I was wondering if it would be better to wait til the 1st of April or if I can just do it now. I don't want to pay the full 9.99 for just 10 days.

Newbie

I want to upgrade to Premuim (All free trials have been used previously) and I was wondering if it would be better to wait til the 1st of April or if I can just do it now. I don't want to pay the ful...

osornios

Spotify Star

97936 Views

22 replies

4 likes

  • 97936 Views
  • 22 replies
  • 4 likes

Solved!! Se me ha duplicado la cuenta, ¿cómo puedo eliminar una de ellas?

Me ha pasado una cosa muy extraña: he iniciado sesión en Spotify con mi cuenta de Facebook como normalmente, pero se me ha creado otro perfil. Es decir, que ahora cuando ingreso con mi cuenta de Facebbok en Spotify se me abre un perfil con mi nombre ...

Casual Listener

Me ha pasado una cosa muy extraña: he iniciado sesión en Spotify con mi cuenta de Facebook como normalmente, pero se me ha creado otro perfil. Es decir, que ahora cuando ingreso con mi cuenta de Face...

Ale43

Newbie

8793 Views

13 replies

5 likes

  • 8793 Views
  • 13 replies
  • 5 likes

Unsubscribed before the trial ended, still got charged!

As the title says. I decided to try the Spotify Premium trial a month ago, and today that trial ended. I remembered yesterday that I had to unsubscribe before the trial ended, to avoid being charged. It said on the Spotify website, that I had to unsu...

Newbie

As the title says. I decided to try the Spotify Premium trial a month ago, and today that trial ended. I remembered yesterday that I had to unsubscribe before the trial ended, to avoid being charged....

NikkiNixx41

Newbie

450 Views

2 replies

0 likes

Account
Premium
Subscription
  • 450 Views
  • 2 replies
  • 0 likes

Hasn't changed from free to premium

Last Thursday I switched over from free to premium. Back in January I used the Free trial for Premium and it switched over on my mac instantly. This time it didn't happen instantly. I emailed them and the guy said that everything was find on their en...

Newbie

Last Thursday I switched over from free to premium. Back in January I used the Free trial for Premium and it switched over on my mac instantly. This time it didn't happen instantly. I emailed them an...

Hjshep

Newbie

3274 Views

23 replies

1 likes

  • 3274 Views
  • 23 replies
  • 1 likes

Solved!! Unsubscribe Premium

I realize that my account change to Premiun. I did not requested it. I want to switch to the Free service. Butt when I go to to subscription, then to subscription and payment. The option for cancel your subscription do not appear. Only this : a tick ...

Casual Listener

I realize that my account change to Premiun. I did not requested it. I want to switch to the Free service. Butt when I go to to subscription, then to subscription and payment. The option for cancel y...

Nurfatimah90

Newbie

10406 Views

22 replies

3 likes

Premium
  • 10406 Views
  • 22 replies
  • 3 likes

Solved!! Removing the Facebook login and changing it for a standard username and password

Hi All, Can someone please tell me how I go about changing my spotify account that I have to connect with facebook and change it to a normal username and password. Thanks James

Newbie

Hi All,   Can someone please tell me how I go about changing my spotify account that I have to connect with facebook and change it to a normal username and password.   Thanks &nbs...

8273150

Newbie

35687 Views

21 replies

0 likes

  • 35687 Views
  • 21 replies
  • 0 likes

Klarna Question.

Hello Community. I guess i have a problem. so i buyed Spotify premium but i still didnt get a bill. i recently readed that klarna wants the money after ~14 days. but i dont have any informations about where to pay? Can somebody please help me ? Thank...

Casual Listener

Hello Community.   I guess i have a problem.   so i buyed Spotify premium but i still didnt get a bill. i recently readed that klarna wants the money after ~14 days. but i dont ...

lissellis

Newbie

623 Views

2 replies

2 likes

  • 623 Views
  • 2 replies
  • 2 likes

Solved!! Spotify taken money from credit card without my permission

I have had the free version of Spotify for a few years now. Earlier in the year I used my credit card to download one song. On the 17th of this month, Spotify took £9.99 from my credit card apparently for my subscription. Firstly I did not ugrade my ...

Regular

I have had the free version of Spotify for a few years now.  Earlier in the year I used my credit card to download one song.  On the 17th of this month, Spotify took £9.99 from my cred...

user-removed

Not applicable

8056 Views

31 replies

0 likes

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  • 31 replies
  • 0 likes

Solved!! Iran

Hey, I will be going to the Iran for an internship and was wondering if I could get access to spotify there (with a premium account of course). Thanks! Lisa

Newbie

Hey,   I will be going to the Iran for an internship and was wondering if I could get access to spotify there (with a premium account of course).   Thanks! Lisa

amirali1911

Casual Listener

5373 Views

3 replies

1 likes

  • 5373 Views
  • 3 replies
  • 1 likes

Solved!! Account disabled

Hello, Yesterday when i was going to listen to some music on my iphone with spotify, I was logged out and could not log back in. After investigating further, I noticed that I could log in on my account on my computer, even though it said that the pas...

Regular

Hello,  Yesterday when i was going to listen to some music on my iphone with spotify, I was logged out and could not log back in.  After investigating further, I noticed that I could ...

Genyc

Gig Goer

12739 Views

44 replies

0 likes

  • 12739 Views
  • 44 replies
  • 0 likes

Solved!! How to switch the web UI language to English?

I'm located in Poland, but I want to use Spotify in English. No problem with the apps, they have appropriate setting - but I can't get the web UI to switch. Does anyone know how to do it?

Casual Listener

I'm located in Poland, but I want to use Spotify in English. No problem with the apps, they have appropriate setting - but I can't get the web UI to switch. Does anyone know how to do it?

blackstream68

Newbie

41043 Views

10 replies

14 likes

  • 41043 Views
  • 10 replies
  • 14 likes

Solved!! Spotify Reset My Account

I updated my spotify to the most recent version and it screwed up weirdly. When I got automatically logged back in, my username was all numbers and when I changed it to log in with my account, it was reset like a new account. My phone app is logged i...

Visitor

I updated my spotify to the most recent version and it screwed up weirdly. When I got automatically logged back in, my username was all numbers and when I changed it to log in with my account, it was...

rosangelaheidor

Newbie

13522 Views

14 replies

3 likes

  • 13522 Views
  • 14 replies
  • 3 likes

Spotify automatically adding songs to a playlist....is there a ghost in my spotify account?

Please someone help me, this is the most annoying thing in the world. So I have a collaborative playlist with about 6 other users and I love it. The problem is spotify adds songs to the playlist from my account without me doing anything. It's not eve...

Regular

Please someone help me, this is the most annoying thing in the world. So I have a collaborative playlist with about 6 other users and I love it. The problem is spotify adds songs to the playlist ...

dubmusic

Casual Listener

14505 Views

19 replies

3 likes

  • 14505 Views
  • 19 replies
  • 3 likes

It won't let me sign up for Spotify

I've been trying to sign up for Spotify for several days now, but it won't let me complete the process. I'm at the point now where it tells me that my email address is taken, but then if I try to reset the password I do recieve an email, but then the...

Newbie

I've been trying to sign up for Spotify for several days now, but it won't let me complete the process.  I'm at the point now where it tells me that my email address is taken, but then if I try ...

fallingssirens

Newbie

10947 Views

3 replies

1 likes

  • 10947 Views
  • 3 replies
  • 1 likes

Solved!! I can't use my premium subscription

HiI've been a premium subscriber since two years. Since yesterday I can only use Spotify Free, but according to my subscription status I have an active Spotify Premium subscription valid until April 30. I've lost all my playlists and I'm really frust...

Visitor

Hi I've been a premium subscriber since two years. Since yesterday I can only use Spotify Free, but according to my subscription status I have an active Spotify Premium subscription valid until Apri...

Yashean

Newbie

7173 Views

23 replies

2 likes

  • 7173 Views
  • 23 replies
  • 2 likes

Solved!! Change Profile Picture

Hello all, can anyone tell me how I can change my profile picture? I have read posts that it is only possible to get a picture for your account if you have a Facebook linked. These posts are from 2012. I find this hard to believe as it is the year 20...

Gig Goer

Hello all, can anyone tell me how I can change my profile picture?   I have read posts that it is only possible to get a picture for your account if you have a Facebook linked. These posts...

Lucacav03

Casual Listener

206593 Views

59 replies

31 likes

  • 206593 Views
  • 59 replies
  • 31 likes

Cant create account

Tried to create an account by email not Facebook. When clicking Sign-up button message says "Oops something went wrong".Trying again says my Username/email are taken.Resetting PW sends an email but link is showing message "Seems this took a while" an...

Newbie

Tried to create an account by email not Facebook. When clicking Sign-up button message says "Oops something went wrong". Trying again says my Username/email are taken. Resetting PW sends an email b...

Monicachanes

Newbie

22176 Views

20 replies

0 likes

  • 22176 Views
  • 20 replies
  • 0 likes

Superuser Contribution Premium Outside US

Hi there I create my free spotify account in the US, but now I'm in Costa Rica.I trying to purchase Spotify Premium with my credit card so I can use it any where, but when I add my card information said denied but my card its working properly in othe...

Newbie

Hi there   I create my free spotify account in the US, but now I'm in Costa Rica. I trying to purchase Spotify Premium with my credit card so I can use it any where, but when I add my card in...

XDavidT5

Casual Listener

9503 Views

13 replies

1 likes

  • 9503 Views
  • 13 replies
  • 1 likes

Spotify in China

Dear musiclovers, I go to China at septebre 12th. I am there till Februari 2013. Is it possible to enjoy my spotify music there? Is it possible to have the same options and music as when i'm here in the Netherlands? I hope you can help me.

Casual Listener

Dear musiclovers,   I go to China at septebre 12th. I am there till Februari 2013. Is it possible to enjoy my spotify music there?   Is it possible to have the same options a...

Demos_Matrix

Newbie

25016 Views

15 replies

0 likes

  • 25016 Views
  • 15 replies
  • 0 likes

Facebook advertising

A friend has recently pointed out to me that my status updates are being used in sponsored stories to sell spotify to her. I would like to know on what grounds material I have created is being used for your advertising campaigns; is this part of your...

Newbie

A friend has recently pointed out to me that my status updates are being used in sponsored stories to sell spotify to her.  I would like to know on what grounds material I have created is being ...

Santilli_32

Newbie

2517 Views

2 replies

0 likes

  • 2517 Views
  • 2 replies
  • 0 likes