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Solved!! Need to change E-mail address on my Spotify Account

I need to change my e-mail address that I used to set up my Spotify account as the e-mail address is no longer active. When I try to change it within the Spotify account I can't as my password isn't recognized under my new e-mail address, which of co...

Casual Listener

I need to change my e-mail address that I used to set up my Spotify account as the e-mail address is no longer active.  When I try to change it within the Spotify account I can't as my password ...

mattmiles

Newbie

153823 Views

52 replies

7 likes

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achat de carte spotify en france pour la belgique

bonjour , n'ayant pas de carte de credit , et que les cartes ne sont pas vendu en belgique , j'aurais aimé savoir si je pouvais m'en procurer en france vu que j'habite pas loin de la frontiere pour les utiliser sur mon compte ... et si oui est-ce que...

Newbie

bonjour  , n'ayant pas de carte de credit , et que les cartes ne sont pas vendu en belgique , j'aurais aimé savoir si je pouvais m'en procurer en france vu que j'habite pas loin de la frontiere ...

Lohan59

Newbie

628 Views

1 replies

0 likes

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Premium Account Disabled!!!

Hey Spotify, I had to make a new account to post this... It looks like my premium account was recently disabled (username h3oc) I think it may be because the charge came through as "189582113016 8777781161 NY" which looked suspicious, so I disputed i...

Casual Listener

Hey Spotify,   I had to make a new account to post this...   It looks like my premium account was recently disabled (username h3oc)   I think it may be because the charge c...

Alexandrade

Newbie

7507 Views

28 replies

0 likes

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How to get ahold of an actual customer service rep?

Okay I have been using Spotify for a few months and it has worked flawlessly. Last week it stopped mid song and hasn't worked since. I have restarted my iPhone. I have deleted and reinstalled the application. I sent a very detailed message to custome...

Newbie

Okay I have been using Spotify for a few months and it has worked flawlessly. Last week it stopped mid song and hasn't worked since. I have restarted my iPhone. I have deleted and reinstalled the app...

jnagee

Newbie

1137 Views

2 replies

1 likes

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Being charged £10 a month although it says I'm using free

I signed up for the free 30 day trial and granted I didn't know I had to cancel during this time to not be charged every month- which I am now being charged.My subscription says that I am using Spotify Free therefore there is no option to cancel this...

Visitor

I signed up for the free 30 day trial and granted I didn't know I had to cancel during this time to not be charged every month- which I am now being charged. My subscription says that I am using Spo...

carolecraft

Newbie

685 Views

3 replies

0 likes

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Payment went through then nothing

Hi, I just changed my payment method and used it to renew my unlimited subscription. I got a confirmation back with an order number, but then nothing else happened! My account still shows me using 'Free', I got no confirmation email, and my Spotify p...

Newbie

Hi, I just changed my payment method and used it to renew my unlimited subscription. I got a confirmation back with an order number, but then nothing else happened! My account still shows me using 'F...

oldhands2017

Newbie

394 Views

2 replies

0 likes

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Is it possible to delete songs from the history?

There are some songs I don't want to be suggested to be shared with friends and so on. But how can I delete some song from the history? At lastfm it's possible, but with spotify I don't find a way to do so. Thanks for your help!

Newbie

There are some songs I don't want to be suggested to be shared with friends and so on. But how can I delete some song from the history? At lastfm it's possible, but with spotify I don't find a way to...

jppazsoldan

Casual Listener

672 Views

1 replies

0 likes

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Solved!! Invoice for yearly payment

Hi ! I have a one-year subscription for Spotify, paid for via PayPal. In PayPal I have a statement that the unlikely amount of € 119.88 has been paid for that, but I never received an invoice mentioning how much VAT is in that amount. For my bookkeep...

Visitor

Hi !   I have a one-year subscription for Spotify, paid for via PayPal. In PayPal I have a statement that the unlikely amount of € 119.88 has been paid for that, but I never received an invo...

EETTG

Newbie

2805 Views

7 replies

1 likes

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Solved!! Does Spotify Accept Prepaid Debit Cards

I am interested in signing up for spotify premium, however I am wondering if you all accept the American Express Bluebird prepaid debit card. Any response would be greatly appreciated!

Casual Listener

I am interested in signing up for spotify premium, however I am wondering if you all accept the American Express Bluebird prepaid debit card. Any response would be greatly appreciated!

easterpupp

Newbie

43216 Views

5 replies

2 likes

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Sound quality?

I read that 99% of all material is encoded in 320kpbs. But why is the sound quality of a lot of songs so terrible? Just one example: Emeli Sandé – My Kind of Love It sounds destroyed, especially after 45s! Where do they get their material from before...

Music Fan

I read that 99% of all material is encoded in 320kpbs. But why is the sound quality of a lot of songs so terrible? Just one example: Emeli Sandé – My Kind of Love It sounds destroyed, especially af...

okd5673730027

Casual Listener

23209 Views

32 replies

0 likes

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Solved!! How to synchronize with MP3-Player?

Hello! So I just got Spotify Premium and I just can't seem to figure out how to get the music onto my MP3-Player. I only see a few options with iPods, but I don't own such a thing. I am not really sure how to get the files into "Offline mode" either ...

Visitor

Hello!   So I just got Spotify Premium and I just can't seem to figure out how to get the music onto my MP3-Player. I only see a few options with iPods, but I don't own such a thing. I a...

emilyjaestickle

Newbie

21234 Views

6 replies

1 likes

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No puedo reproducir mis archivos locales

Buenas, hace un par de días me pasé a Spotify Premium, y desde entonces, si quiero poner una canción en Spotify que ya tengo en mi ordenador como archivo local no se reproduce. Es como si hubieran dejado de estar disponible en Spotify toda la música ...

Newbie

Buenas, hace un par de días me pasé a Spotify Premium, y desde entonces, si quiero poner una canción en Spotify que ya tengo en mi ordenador como archivo local no se reproduce. Es como si hubieran de...

estocástico

Newbie

23402 Views

10 replies

6 likes

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  • 10 replies
  • 6 likes

Pay with PayPal without Creditcard

Hi,i'm glad to see that Spotify is now avaible in Germany.I would like to use the Premium Membership, but if i try to pay with PayPal i still needa credit card. Why is it not possible to use PayPal without a credit card, but with a "normal" bank acco...

Regular

Hi, i'm glad to see that Spotify is now avaible in Germany. I would like to use the Premium Membership, but if i try to pay with PayPal i still need a credit card.   Why is it not possible ...

redaaitsaid

Newbie

73939 Views

89 replies

25 likes

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Account hacked? Playlists Deleted

Hi there, For some reason it looks like my account has been hacked, all of my playlists have been deleted and now I have somebody elses playlists. Is it possible to get the playlists back? I am a spotify premium user Please help Regards Pete Wright (...

Casual Listener

Hi there,   For some reason it looks like my account has been hacked, all of my playlists have been deleted and now I have somebody elses playlists.   Is it possible to get the play...

brittanylexi

Newbie

1595 Views

6 replies

0 likes

Account
Security
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sharing playlist

Hi do you know how ca I share a playlist with a person who has not facebook or twitter?Thank you

Newbie

Hi do you know how ca I share a playlist with a person who has not facebook or twitter? Thank you

softmoonbin

Newbie

862 Views

2 replies

0 likes

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Solved!! When does Spotify charge my card?

I want to upgrade to Premuim (All free trials have been used previously) and I was wondering if it would be better to wait til the 1st of April or if I can just do it now. I don't want to pay the full 9.99 for just 10 days.

Newbie

I want to upgrade to Premuim (All free trials have been used previously) and I was wondering if it would be better to wait til the 1st of April or if I can just do it now. I don't want to pay the ful...

osornios

Spotify Star

100276 Views

22 replies

4 likes

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  • 22 replies
  • 4 likes

Solved!! Se me ha duplicado la cuenta, ¿cómo puedo eliminar una de ellas?

Me ha pasado una cosa muy extraña: he iniciado sesión en Spotify con mi cuenta de Facebook como normalmente, pero se me ha creado otro perfil. Es decir, que ahora cuando ingreso con mi cuenta de Facebbok en Spotify se me abre un perfil con mi nombre ...

Casual Listener

Me ha pasado una cosa muy extraña: he iniciado sesión en Spotify con mi cuenta de Facebook como normalmente, pero se me ha creado otro perfil. Es decir, que ahora cuando ingreso con mi cuenta de Face...

Ale43

Newbie

9292 Views

13 replies

5 likes

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  • 13 replies
  • 5 likes

Unsubscribed before the trial ended, still got charged!

As the title says. I decided to try the Spotify Premium trial a month ago, and today that trial ended. I remembered yesterday that I had to unsubscribe before the trial ended, to avoid being charged. It said on the Spotify website, that I had to unsu...

Newbie

As the title says. I decided to try the Spotify Premium trial a month ago, and today that trial ended. I remembered yesterday that I had to unsubscribe before the trial ended, to avoid being charged....

NikkiNixx41

Newbie

567 Views

2 replies

0 likes

Account
Premium
Subscription
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Hasn't changed from free to premium

Last Thursday I switched over from free to premium. Back in January I used the Free trial for Premium and it switched over on my mac instantly. This time it didn't happen instantly. I emailed them and the guy said that everything was find on their en...

Newbie

Last Thursday I switched over from free to premium. Back in January I used the Free trial for Premium and it switched over on my mac instantly. This time it didn't happen instantly. I emailed them an...

Hjshep

Newbie

3767 Views

23 replies

1 likes

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  • 23 replies
  • 1 likes

Solved!! Unsubscribe Premium

I realize that my account change to Premiun. I did not requested it. I want to switch to the Free service. Butt when I go to to subscription, then to subscription and payment. The option for cancel your subscription do not appear. Only this : a tick ...

Casual Listener

I realize that my account change to Premiun. I did not requested it. I want to switch to the Free service. Butt when I go to to subscription, then to subscription and payment. The option for cancel y...

Nurfatimah90

Newbie

11001 Views

22 replies

3 likes

Premium
  • 11001 Views
  • 22 replies
  • 3 likes