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I have no Premium Access and my account is being charged $9.99 every month since January

I subscribed to the free trial in Jan, 2012. After a couple of days my subscription automatically changed from Premium to Free. I However, my account continued to be charged $9.99 in Feb, Mar, April while I had no access to the Premium service. I rep...

Newbie

I subscribed to the free trial in Jan, 2012.  After a couple of days my subscription automatically changed from Premium to Free. I However, my account continued to be charged $9.99 in Feb, Mar, ...

ldw1951

Newbie

428 Views

1 replies

0 likes

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US vs. UK prices!

Why is Spotify in the US priced at $9.99 for Premium and in the UK it's £9.99. That makes it almost 60% more expensive in the UK compared to the US! Why?!?!?!?!?!?

Newbie

Why is Spotify in the US priced at $9.99 for Premium and in the UK it's £9.99. That makes it almost 60% more expensive in the UK compared to the US! Why?!?!?!?!?!?

rcd3

Casual Listener

51398 Views

39 replies

44 likes

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Solved!! Error code 408

Hi, Im getting error code 408 when im trying to log in. Ive tried with Facebook-login and spotify details-login and still getting error 408.What do i do?! Help!

Newbie

Hi, Im getting error code 408 when im trying to log in. Ive tried with Facebook-login and spotify details-login and still getting error 408. What do i do?! Help!

Hvbeek101

Newbie

61536 Views

14 replies

2 likes

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Solved!! Student Discount Not Working

I had a premium account but I unsubscibed because I am eligible for a student discount but now that I am trying to join spotify again through student discount it is not allowing me to? Answers much appreciated Thanks!

Casual Listener

I had a premium account but I unsubscibed because I am eligible for a student discount but now that I am trying to join spotify again through student discount it is not allowing me to?  Answer...

katerina20

Casual Listener

23307 Views

44 replies

6 likes

Social & Random
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Solved!! Constant dropouts, tracks stop starting ... wondering if other service would be better ...

Let me start by saying I LOVED Spotify and recommended to everyone. I pay happily. Or ... did. Now, I get stop starts, drop outs and disconnects from the service... and now playlists play one or perhaps two or three songs in a row and then just stop....

Regular

Let me start by saying I LOVED Spotify and recommended to everyone.   I pay happily.   Or ... did.  Now, I get stop starts, drop outs and disconnects from the service... and now pl...

Spock

Casual Listener

39046 Views

68 replies

8 likes

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  • 8 likes

Mylo Xyloto won't stream

I can't stream the Mylo Xyloto album, not on my main PC, my laptop, or any of my Android phones.This is a problem I'v had for a long time now, I'd guess September 2012. Friends can stream it just fine, I've borrowed my GFs account and can then play i...

Newbie

I can't stream the Mylo Xyloto album, not on my main PC, my laptop, or any of my Android phones. This is a problem I'v had for a long time now, I'd guess September 2012.   Friends can stream ...

aems5150

Casual Listener

548 Views

2 replies

0 likes

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Solved!! When did I sign up with spotify?

I would like to find out when I signed up with spotify, does anyone knows where I can trace back the reg. date?

Newbie

I would like to find out when I signed up with spotify, does anyone knows where I can trace back the reg. date?

Sydney20

Newbie

14115 Views

23 replies

4 likes

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Solved!! Would you like to give a feedback to Spotify? Get a Facebook account first...

Hey! This is a big joke now... Get Satisfaction forums completely removed very soon... and now no one can give a feedback to Spotify. Problem is here: in new Spotify community all new users are forced to use a Facebook before they get a username for ...

Visitor

Hey!   This is a big joke now... Get Satisfaction forums completely removed very soon... and now no one can give a feedback to Spotify.   Problem is here: in new Spotify community all n...

jonathan03

Casual Listener

14737 Views

29 replies

6 likes

Social & Random
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Solved!! I Can't Edit Profile

I am unable to edit my profile. Can you please help me? I will give you my email address as soon as possible.Thanks,Mark

Casual Listener

I am unable to edit my profile.  Can you please help me? I will give you my email address as soon as possible. Thanks, Mark

amsiee

Newbie

41893 Views

12 replies

2 likes

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  • 12 replies
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Wrong picture and name associated with my account

Months ago I logged into my Spotify account on someone else's computer. Since then his name, picture, and friends come up on my Spotify page. I do not use my spottily through facebook but now it is linked to his, but all of my playlists and music are...

Casual Listener

Months ago I logged into my Spotify account on someone else's computer.  Since then his name, picture, and friends come up on my Spotify page.  I do not use my spottily through facebook but...

Jessejamesctc

Newbie

4842 Views

27 replies

0 likes

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Solved!! Cannot log in

Yesterday I registered with my normal email address to your spotify service. Because of having problems to register (I allways got the message, that the chosen username is allready in use, for about 30-40 possible names) I stopped trying. Today I the...

Regular

Yesterday I registered with my normal email address to your spotify service. Because of having problems to register (I allways got the message, that the chosen username is allready in use, for about ...

Mrrichard

Newbie

4293 Views

6 replies

0 likes

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Solved!! Friends can't see my playlists

In my profile Spotify says: Your public profile. People visiting your profile will be able to see the music you publish. I have set it to publish all playlists & have checked "Share activity on Spotify social" in my preferences, but people are still ...

Casual Listener

In my profile Spotify says: Your public profile. People visiting your profile will be able to see the music you publish.   I have set it to publish all playlists & have checked "Share acti...

micca11

Newbie

55669 Views

15 replies

0 likes

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löschen meines accounts

Bitte liebe spotify community löscht meinen Account

Visitor

Bitte liebe spotify community löscht meinen Account

anton11

Casual Listener

13721 Views

19 replies

8 likes

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  • 19 replies
  • 8 likes

Solved!! How do I unsubscribe from Spotify Premium?

How do I unsubscribe from Spotify Premium? so I do not have to pay more?

Newbie

How do I unsubscribe from Spotify Premium?   so I do not have to pay more?

Carol63

Newbie

126143 Views

33 replies

0 likes

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Solved!! Can't change country!

I moved from Finland to Sweden one month ago. I just bought a gift card to pay for my premium account but it says "Country mismatch, Spotify Premium codes can only be redeemed by recipients in the same country as the country you bought the e-card in....

Newbie

I moved from Finland to Sweden one month ago. I just bought a gift card to pay for my premium account but it says "Country mismatch, Spotify Premium codes can only be redeemed by recipients in the sa...

PeterBL

Newbie

29920 Views

52 replies

1 likes

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Solved!! accidentally made two accounts, unable to edit the non-facebook account

alright, so i've had a spotify account for a while, and i just picked a regular user name and didn't link it to facebook. about a month or so ago i got a new iphone and i was playing around with apps and whatnot, and i found the spotify app. when i d...

Visitor

alright, so i've had a spotify account for a while, and i just picked a regular user name and didn't link it to facebook.  about a month or so ago i got a new iphone and i was playing around wit...

osornios

Spotify Star

11017 Views

45 replies

0 likes

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Solved!! Cobro por partida doble

Hace más de un mes contraté con Movistar una promoción para obtener Spotify Premium por 4,99 €/mes. Sin embargo, este mes me llegaron dos facturas: una de 9,99 euros de Spotify y otra de 4,99 de Movistar. Así, he cancelado inmediatamente mi suscripci...

Casual Listener

Hace más de un mes contraté con Movistar una promoción para obtener Spotify Premium por 4,99 €/mes. Sin embargo, este mes me llegaron dos facturas: una de 9,99 euros de Spotify y otra de 4,99 de Movi...

osornios

Spotify Star

6731 Views

39 replies

0 likes

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Profile created with nickname and not with Facebook -my FB friends do not find me?

New free profile created on Apr. 11 with nickname (rudylegh) and not with Facebook profile name - then shared with FB but I guess my FB friends do not find me with FB profile name I see many FB friends and follow them, but I guess they do not see me ...

Casual Listener

New free profile created on Apr. 11 with nickname (rudylegh) and not with Facebook profile name - then shared with FB but I guess my FB friends do not find me with FB profile name   I see many...

paulaguedes

Newbie

1712 Views

4 replies

0 likes

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I can't get emails from spotify

I'm trying to create a password to use but I can't get the email, I tried to create a support request and I never go the automated email, I looked back at my emails and I've never once gotten an email from spotify and it's not going to spam or anythi...

Casual Listener

I'm trying to create a password to use but I can't get the email, I tried to create a support request and I never go the automated email, I looked back at my emails and I've never once gotten an emai...

joost9

Newbie

5981 Views

7 replies

1 likes

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  • 1 likes

It erased all my lists and my premium subscription.

Hola soy de mexico pero estoy viviendo en Argentina. Cuando viajé a buenos aires ya tenia una cuenta premium y muchas listas hechas, todo iba bien. Ayer spotify me pidió actualizara y todo se borro, mi cuenta premium, mis listas, a los que sigo, supo...

Visitor

Hola soy de mexico pero estoy viviendo en Argentina. Cuando viajé a buenos aires ya tenia una cuenta premium y muchas listas hechas, todo iba bien. Ayer spotify me pidió actualizara y todo se bor...

Ibrette

Newbie

464 Views

2 replies

0 likes

  • 464 Views
  • 2 replies
  • 0 likes