Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Can't change payment method because card keeps getting declined!

I recently got a Visa debit giftcard and I wanted to change it to my form of payment for Spotify premium. I'm currently on the free trial but I plan on paying for it monthly once the trial runs out. The other debit card I put in when I first got the ...

Newbie

I recently got a Visa debit giftcard and I wanted to change it to my form of payment for Spotify premium. I'm currently on the free trial but I plan on paying for it monthly once the trial runs ...

Marnie2

Newbie

461 Views

2 replies

0 likes

  • 461 Views
  • 2 replies
  • 0 likes

Wrong Spotify account connected to my Facebook account.

I used to login with my Facebook account, tried to get my playlist on a friends computer, but now his Spotify account is connected with my Facebook account. How can I disconnect it from eachother? My playlists are gone as well.

Casual Listener

I used to login with my Facebook account, tried to get my playlist on a friends computer, but now his Spotify account is connected with my Facebook account. How can I disconnect it from eachother? My...

SUTTYTRON

Newbie

1747 Views

8 replies

0 likes

  • 1747 Views
  • 8 replies
  • 0 likes

Alla mina spellistor är borta?`

När jag loggade in på Spotify idag så var alla mina spellistor borta? Snälla spotify hjälp mig att få tillbaka dem. Mitt användarnamn är Oligus94 och jag är premium användare.

Newbie

När jag loggade in på Spotify idag så var alla mina spellistor borta? Snälla spotify hjälp mig att få tillbaka dem. Mitt användarnamn är Oligus94 och jag är premium användare. 

dannewiechel

Newbie

6869 Views

4 replies

0 likes

  • 6869 Views
  • 4 replies
  • 0 likes

My premium account has been hacked

My Account has beeen compromised with someone creating new playlists in my account for the last 3 Hrs as well as my email has been changed to gfrgtdr@fgdfg.com I am only able to post this due to the linkeing with my facebook account. PLEASE HELP

Casual Listener

My Account has beeen compromised with someone creating new playlists in my account for the last 3 Hrs as well as my email has been changed to gfrgtdr@fgdfg.com I am only able to post this due to the ...

lilyphantom

Newbie

3529 Views

9 replies

0 likes

Account
Security
  • 3529 Views
  • 9 replies
  • 0 likes

Solved!! I CAN'T PAY FOR SPOTIFY PREMIUM

When I try to purchase spotify premium it says wrong password or that my card have expired or there isn't money on my card. I have changed password, still same result. I have money on my card, it's working, still same result. I'm very frustrated and ...

Casual Listener

When I try to purchase spotify premium it says wrong password or that my card have expired or there isn't money on my card.  I have changed password, still same result. I have money on my card,...

fluffyshadowman

Casual Listener

37222 Views

36 replies

0 likes

  • 37222 Views
  • 36 replies
  • 0 likes

Solved!! Help! My favorites have been deleted

Hi There, My Favorites have all been deleted, but my playlists have not been affected. Can anyone at Spotify retrieve my Favorites? Max

Newbie

Hi There,  My Favorites have all been deleted, but my playlists have not been affected.  Can anyone at Spotify retrieve my Favorites?    Max

Smw856

Newbie

46611 Views

153 replies

7 likes

  • 46611 Views
  • 153 replies
  • 7 likes

Solved!! comment obtenir une facture ?

Bonjour, je souhaite savoir comment obtenir une facture ? Existe-t-il groupe de discussion en francais ? cordialement

Casual Listener

Bonjour, je souhaite savoir comment obtenir une facture ?   Existe-t-il groupe de discussion en francais ?   cordialement  

AlCardo

Newbie

26102 Views

13 replies

7 likes

  • 26102 Views
  • 13 replies
  • 7 likes

Solved!! Add NUS Extra card to existing Premium account - how?!

Hi, I am an existing Premium account customer and would like to add my NUS Extra card to my account in order to recieve the 50% discount offer. I cannot work out how to do this. On the ' Subscrpition' page there is no indication of how to do this as ...

Casual Listener

Hi,    I am an existing Premium account customer and would like  to add my NUS Extra card to my account in order to recieve the 50% discount offer. I cannot work out how to do this. ...

lau04258

Newbie

77397 Views

38 replies

2 likes

  • 77397 Views
  • 38 replies
  • 2 likes

Why isn't there mixtapes :(

Spotify is amazing. It's just doesn't have one thing; mixtapes. I love rap and some mixtapes are amazing and better than some actual albums and I'm disappointed spotify doesn't have them. So please please PLEASE add them like Sorry 4 the wait or dedi...

Visitor

Spotify is amazing. It's just doesn't have one thing; mixtapes. I love rap and some mixtapes are amazing and better than some actual albums and I'm disappointed spotify doesn't have them. So please ...

svwela

Casual Listener

11622 Views

12 replies

12 likes

  • 11622 Views
  • 12 replies
  • 12 likes

Solved!! can't connect facebook and spotify properly

Hi, I'm having spotify for a long time now, it was connected to my facebook for a long time, then I decided to delete my facebook account (for personal reasons). after a while i was missing facebook, so i created a new account and i am trying to link...

Regular

Hi, I'm having spotify for a long time now, it was connected to my facebook for a long time, then I decided to delete my facebook account (for personal reasons). after a while i was missing facebook,...

user-removed

Not applicable

9456 Views

15 replies

1 likes

  • 9456 Views
  • 15 replies
  • 1 likes

Solved!! Can't merge Facebook and Spotify accounts

I want to merge my Spotify account with Facebook but I keep having trouble. I've tried it from the iPhone app, from the Mac app, and from the Spotify website, and I keep getting a message saying an error occured, that "we couldn't connect your Spotif...

Casual Listener

I want to merge my Spotify account with Facebook but I keep having trouble. I've tried it from the iPhone app, from the Mac app, and from the Spotify website, and I keep getting a message saying an e...

bellaw12

Newbie

19297 Views

67 replies

0 likes

  • 19297 Views
  • 67 replies
  • 0 likes

Solved!! Moving to Israel

I'm a premium spotify subscriber and will be moving to Israel. Will I be able to use my account there? I'm confused because spotify is only offered in a number of countries and Israel is not listed. However, I'm also allowed to listen to my music in ...

Visitor

I'm a premium spotify subscriber and will be moving to Israel. Will I be able to use my account there?   I'm confused because spotify is only offered in a number of countries and Israel is n...

user-removed

Not applicable

30416 Views

4 replies

0 likes

  • 30416 Views
  • 4 replies
  • 0 likes

How to change language

I am from Korea my English not so good so I want to change to Korean language in spotify but Korean is not option. Is there way to change to Korean? Much thanks. ^-^ ㅋㅋㅋ

Casual Listener

I am from Korea my English not so good so I want to change to Korean language in spotify but Korean is not option. Is there way to change to Korean? Much thanks. ^-^ ㅋㅋㅋ 

alexandra_s

Newbie

2499 Views

2 replies

0 likes

Account
  • 2499 Views
  • 2 replies
  • 0 likes

STUPID RADIO STATIONS MY GOD

I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station, and i cant get it off my radio station, and there is a bunch of recomendations for porn sounds.. And you can ...

Music Fan

I was listening to a radio station from dR sound effects, and a track called "juicey porn orgasm" played, and was added to my radio station, and i cant get it off my radio station, and there is a bun...

Justin75

Newbie

1107 Views

5 replies

0 likes

  • 1107 Views
  • 5 replies
  • 0 likes

Solved!! What happens to my Spotify account when linking it to Facebook?

Hello All, currently there are three ways to create a Spotify account (using Facebook login, creating Spotify only and "merging" Spotify only with Facebook) which is why posts about my topic don´t really match what I am looking for. When Spotify star...

Regular

Hello All,   currently there are three ways to create a Spotify account (using Facebook login, creating Spotify only and "merging" Spotify only with Facebook) which is why posts about my topic...

blowme

Newbie

40756 Views

3 replies

2 likes

  • 40756 Views
  • 3 replies
  • 2 likes

Solved!! What's the difference between "Private Session" and unchecking "Share my activity on Spotify Social"

What's the difference between "Private Session" and unchecking "Share my activity on Spotify Social"

Casual Listener

What's the difference between "Private Session" and unchecking "Share my activity on Spotify Social"

Uhh_Gusto

Newbie

125348 Views

5 replies

0 likes

  • 125348 Views
  • 5 replies
  • 0 likes

Solved!! 2 different phones/1 account

I am very new to spotify... Just found it a few days ago and my "free" session of streaming just ended. Is there a way to have the premium account on 2 different mobile devices? (say my phone and my husband's phone) Thanks in advance

Regular

I am very new to spotify...  Just found it a few days ago and my "free" session of streaming just ended.  Is there a way to have the premium account on 2 different mobile devices?  (sa...

Drokken

Newbie

219324 Views

24 replies

0 likes

  • 219324 Views
  • 24 replies
  • 0 likes

Can't create a account

Hey.I wanted to create a spotify account without linking my facebook.So i fillede the name, password and email and all that like i should.But when i click ''create'' it tells me the name is taken. And i i try another name. Its STILL taken.Also first ...

Newbie

Hey. I wanted to create a spotify account without linking my facebook. So i fillede the name, password and email and all that like i should. But when i click ''create'' it tells me the name is tak...

mmeyers712

Newbie

90572 Views

4 replies

1 likes

  • 90572 Views
  • 4 replies
  • 1 likes

Upgrading my account with a foreign bank account

Hello Spotify community, Sorry if this has already been posted about and answered - I only did a quick search through the search bar and found no helpful results. I'm originally from the United States and am currently studying in Germany (and will be...

Newbie

Hello Spotify community, Sorry if this has already been posted about  and answered - I only did a quick search through the search bar and found no helpful results.   I'm originally ...

SimonDeHartog

Newbie

691 Views

5 replies

0 likes

  • 691 Views
  • 5 replies
  • 0 likes