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Solved!! Some albums not available in my country

I'm sure this has been asked a trillion times - So I apologize in advance if I'm repeating. I'd just like an explanation. I was just adding loads of Breaking Benjamin songs when I realized... two albums are missing. (Dear Agony & Saturate) I looked t...

Visitor

I'm sure this has been asked a trillion times - So I apologize in advance if I'm repeating. I'd just like an explanation.   I was just adding loads of Breaking Benjamin songs when I realized...

Xeno2

Casual Listener

20338 Views

9 replies

0 likes

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Solved!! Can't log in after changing password

Hi!I logged out from my iPhone and forgot my password, stupidly enoug. I logged on to the page, it worked, so I tried my computer and logged out. It says wrong password. Reinstalled, but nothing. Changed it several times, and tried to log in from my ...

Casual Listener

Hi! I logged out from my iPhone and forgot my password, stupidly enoug.  I logged on to the page, it worked, so I tried my computer and logged out. It says wrong password.   Reinst...

_2018

Newbie

3717 Views

5 replies

0 likes

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  • 5 replies
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Never received Email confirmation, receipt for Spotify Premium gift.

Hi everyone, I was trying to buy 12-months Spotify unlimited for a friend's birthday present who has never used spotify before. I paid and didnt receive any email confirmation or receipt. Neither did the recipient receive an email from Spotify with t...

Newbie

Hi everyone,   I was trying to buy 12-months Spotify unlimited for a friend's birthday present who has never used spotify before.  I paid and didnt receive any email confirmation or rece...

dolan4114

Casual Listener

1066 Views

2 replies

0 likes

Mac
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  • 2 replies
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Solved!! Lost premium code

Last year, i've given my girlfriend a premium code as a birthday gift, which i had purchased on the spotify website. She wasn't able to use the code up until now because she did not have acces to a stable internet connection. She had printed her subs...

Newbie

  Last year, i've given my girlfriend a premium code as a birthday gift, which i had purchased on the spotify website. She wasn't able to use the code up until now because she did not have acce...

astridaaftink

Newbie

9655 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Email notification language

Hi I am based in Hong Kong and subscribe to Spotify in Hong Kong. The Spotify software lets me set English language but all the email notifications that I receive are in Chinese characters. How can I change the email notification language to English?...

Newbie

Hi   I am based in Hong Kong and subscribe to Spotify in Hong Kong. The Spotify software lets me set English language but all the email notifications that I receive are in Chinese characters...

HongKong2018

Newbie

10431 Views

30 replies

41 likes

Account
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  • 30 replies
  • 41 likes

Solved!! Spotify displays my real name instead of my username

Spotify displays my real name instead of my username. I would far prefer to use my username. I can't find a place to change this in the profile or account settings. Help?

Casual Listener

Spotify displays my real name instead of my username.  I would far prefer to use my username.  I can't find a place to change this in the profile or account settings.  Help?

Clear2Go

Casual Listener

37648 Views

11 replies

0 likes

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  • 11 replies
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Radio Station won't play

I keep getting an error message: Sorry, this radio station cannot be started. Please try with something else. I signed up for Premium to specifically listen to AGIT8 radio and hopefully find new music from there. If the station I signed up for cannot...

Newbie

I keep getting an error message: Sorry, this radio station cannot be started. Please try with something else. I signed up for Premium to specifically listen to AGIT8 radio and hopefully find new mus...

Randyree323

Newbie

6828 Views

16 replies

0 likes

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Paid for Premium and it's NOT working

I just paid for premium a few hours ago. I can login online and it clearly shows I am a premium member. I received a receipt via email already. Even on my mac when I try and do something like make a playlist available offline and it says offline is a...

Newbie

I just paid for premium a few hours ago.  I can login online and it clearly shows I am a premium member.  I received a receipt via email already.  Even on my mac when I try and do some...

OMAR_BEN_KHATAB

Newbie

1035 Views

4 replies

2 likes

  • 1035 Views
  • 4 replies
  • 2 likes

Superuser Contribution Twitch and Spotify?

Hi. If I understand correctly you cant play Spotify music while livestreaming games in Twitch. So Im wondering why this one guy in Twitch, name Kungentv, can play Spotify all day long while over 5000 people are listening him. I tought Spotify was per...

Newbie

Hi.   If I understand correctly you cant play Spotify music while livestreaming games in Twitch. So Im wondering why this one guy in Twitch, name Kungentv, can play Spotify all day long wh...

Maxim

Spotify Star

277109 Views

14 replies

6 likes

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  • 14 replies
  • 6 likes

Cost of Spotify Premium for different countries in relation to USD.

Cost of Spotify Premium for different countries converted to USD. Australian dollar $11.99 = $12.5 Euro 9.99€ = $12.5 Swiss franc 12.95 = $13.5 Swedish kronor 99 = $15 British pound 9.99 = $15.8 Danish krone 99 = $16.64 Norwegian krone 99 = $17 Price...

Casual Listener

Cost of Spotify Premium for different countries converted to USD.   Australian dollar $11.99  = $12.5 Euro 9.99€  = $12.5 Swiss franc 12.95 = $13.5 Swedish kronor 99 =...

Hiya02

Newbie

143210 Views

29 replies

6 likes

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  • 29 replies
  • 6 likes

Solved!! HELP! - Want to downgrade Premium to free spotify on desktop, will i lose all my playlists?

I am thinking about cancelling my premium subscription as i have noticed of late i am not really using spotify that much on my phone or ipad anymore, not enough to justify £10 a month.I want to cancel the payment and downgrade to the free version or ...

Casual Listener

I am thinking about cancelling my premium subscription as i have noticed of late i am not really using spotify that much on my phone or ipad anymore, not enough to justify £10 a month. I want to can...

Mae81

Newbie

10908 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Subscription Comparison Chart

Please Note: This chart was created by me for clarification purposes here on the Spotify Community. This chart is not endorsed by, or form any part of, official subscription information from Spotify. All details are correct at time of publishing. As ...

Community Legend

Please Note: This chart was created by me for clarification purposes here on the Spotify Community. This chart is not endorsed by, or form any part of, official subscription information from Spotify....

Dhaka-dice

Casual Listener

271212 Views

109 replies

66 likes

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  • 109 replies
  • 66 likes

Upgraded to Spotify Premium - still getting adverts

I upgraded to premium but I'm still getting adverts. I logged out and in multiple times but nothing seems to help.

Newbie

I upgraded to premium but I'm still getting adverts. I logged out and in multiple times but nothing seems to help.    

Tanyawilson

Newbie

21095 Views

88 replies

6 likes

  • 21095 Views
  • 88 replies
  • 6 likes

Slow or unreachable service

For some reason my Spotify clients are misbehaving. The "What's new"-view doesn't load, loads slowly or partially. I get error messages telling me that I'm offline - when everything else works just fine. Search usually works, but songs often take tim...

Newbie

For some reason my Spotify clients are misbehaving. The "What's new"-view doesn't load, loads slowly or partially. I get error messages telling me that I'm offline - when everything else works just f...

crazyponito

Newbie

2420 Views

10 replies

5 likes

  • 2420 Views
  • 10 replies
  • 5 likes

Stolen 'Cracked' Accounts

Someone on a forum is selling stolen '[cracked' accounts and making money. I have contacted Spotify about this, but they seem to have done nothing about this.

Newbie

Someone on a forum is selling stolen '[cracked' accounts and making money.   I have contacted Spotify about this, but they seem to have done nothing about this.       ...

suckmyweenie

Newbie

4110 Views

2 replies

0 likes

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  • 2 replies
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Does it take time for premium membership to activate on mobile?

I purchased the Spotify premium membership but my phone still says "Playlists can only be played by premium users. Use spotify radio". How long does it take for the settings to be updated ? Do I need to do something specifically? This is annoying/

Casual Listener

I purchased the Spotify premium membership but my phone still says "Playlists can only be played by premium users. Use spotify radio". How long does it take for the settings to be updated ?   ...

user-removed

Not applicable

24979 Views

7 replies

12 likes

  • 24979 Views
  • 7 replies
  • 12 likes

Using Spotify in a bar with a PRs for Music License?

Just to check, would we be able to use Spotify in a bar if we have a music license?

Newbie

Just to check, would we be able to use Spotify in a bar if we have a music license?

mrdurvis

Newbie

12233 Views

3 replies

0 likes

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  • 3 replies
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I have lost all my friend and playlist

Hi to all, i think that my account was unified with my mail... so, now i have lost all my playlist and friends! first i have joined in spotify with my facebook account... after i have installed spotify on my device with my mail... now i have lost eve...

Newbie

Hi to all, i think that my account was unified with my mail... so, now i have lost all my playlist and friends! first i have joined in spotify with my facebook account... after i have installed spoti...

user-removed

Not applicable

1942 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

7 day free trial?

I just made a Spotify account I saw my friend had the 7 day free trial and I haven't got anything.

Regular

I just made a Spotify account I saw my friend had the 7 day free trial and I haven't got anything.

rossanodesimone

Newbie

80066 Views

48 replies

16 likes

Free
  • 80066 Views
  • 48 replies
  • 16 likes

Overcharging

I tried to contact Spotify via email since that is the only way to get a hold of you guys. You have repeatedly charged me twice each month, and I sent an email a month ago saying to cancel my account because I have insufficient funds and cannot affor...

Casual Listener

I tried to contact Spotify via email since that is the only way to get a hold of you guys. You have repeatedly charged me twice each month, and I sent an email a month ago saying to cancel my account...

madzrooney

Newbie

4795 Views

14 replies

0 likes

  • 4795 Views
  • 14 replies
  • 0 likes