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Solved!! Billed Twice

I've noticed on my credit card statement that I have been billed twice by Spotify. The first bill took place on 10/1 for $10.82. The second charge is pending for $10.82. Can someone explain to me why I'm being billed twice and how will the Spotify "c...

Casual Listener

I've noticed on my credit card statement that I have been billed twice by Spotify. The first bill took place on 10/1 for $10.82. The second charge is pending for $10.82. Can someone explain to me why...

chankendrick

Newbie

2697 Views

10 replies

2 likes

Account
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  • 10 replies
  • 2 likes

Existe-t-il un groupe en Français ?

Existe-t-il un groupe en Français ?

Casual Listener

Existe-t-il un groupe en Français ?

vincent16

Newbie

1297 Views

3 replies

4 likes

  • 1297 Views
  • 3 replies
  • 4 likes

Spotify SO slow...

Spotify is acting up quite a lot recently. Songs are loading forever, search results never show up, friends list is loading for ages... What's going on? Why should I continue to pay for a service I can't use? Is there any info on whether there'll be ...

Newbie

Spotify is acting up quite a lot recently. Songs are loading forever, search results never show up, friends list is loading for ages... What's going on? Why should I continue to pay for a service I ...

toukavoodoo

Newbie

10612 Views

21 replies

38 likes

  • 10612 Views
  • 21 replies
  • 38 likes

Solved!! Term of contract

What is the Premium contract period?

Casual Listener

What is the Premium contract period?

Gjohnny_G

Newbie

7316 Views

3 replies

0 likes

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  • 3 replies
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Subscription payment failure, AGAIN!?!?!

Hi, this is like the third time I´ve had seriously problems with my Spottily Premium monthly debilitation (I have a subscription). This meens me going to work and all sudden some not very nice and really loud commercial screams in my ears and when I ...

Casual Listener

Hi, this is like the third time I´ve had seriously problems with my Spottily Premium monthly debilitation (I have a subscription). This meens me going to work and all sudden some not very nice an...

rainmaker474

Newbie

7488 Views

25 replies

0 likes

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  • 25 replies
  • 0 likes

Solved!! Simultaneously Listeners?

This may have been asked 100 times already but I haven't found the answer I was looking for. I want to get a second account for my wife. Is there a way I can pay a more and up the number of simultaneously listeners to two on just one account? Or will...

Regular

This may have been asked 100 times already but I haven't found the answer I was looking for.   I want to get a second account for my wife.  Is there a way I can pay a more and u...

idoiny

Newbie

3499 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Seriously what the hell

After spotify doesnt recognize my facebook (shouldnt be required anyway!) it just hangs when i try again. last nerve, spotify. other services are being looked into TOMORROW.

Casual Listener

After spotify doesnt recognize my facebook (shouldnt be required anyway!) it just hangs when i try again. last nerve, spotify. other services are being looked into TOMORROW.

Pratotfail1313

Newbie

4103 Views

9 replies

0 likes

  • 4103 Views
  • 9 replies
  • 0 likes

What happens after expiry of premium account?

What happens to the songs and playlists which i had made when my premium account expires? will i still be able to listen to them offline ?

Newbie

What happens to the songs and playlists which i had made when my premium account expires?   will i still be able to listen to them offline ?

remyverne

Newbie

57548 Views

16 replies

1 likes

  • 57548 Views
  • 16 replies
  • 1 likes

Solved!! Spotify in Thailand?

Hi, I want to set up a spotify account to use in Thailand (where I live). I have had 14 days of the free account and now can no longer access. 1. Do I need to buy premium to access in Thailand or can I get by with 'Unlimited?' 2. Spotify does not see...

Newbie

Hi,   I want to set up a spotify account to use in Thailand (where I live). I have had 14 days of the free account and now can no longer access.   1. Do I need to buy premium to acc...

rhotog

Newbie

44346 Views

27 replies

2 likes

  • 44346 Views
  • 27 replies
  • 2 likes

Moved back to USA from Europe and Spotify won't let me change my current country, error 408

Hello, I just moved from Germany back to the states and when I try to change my current country to USA, I get the error code 408 (says my email address is already registered with another account) and it resets my country back to Germany and does not ...

Casual Listener

Hello,    I just moved from Germany back to the states and when I try to change my current country to USA, I get the error code 408 (says my email address is already registered with anoth...

Dbrush

Casual Listener

1502 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Printable receipt?

I need a printed receipt every month for my book-keeping, but the ones under My account on the Spotify site are really messy and include lots of links and graphics from the web page. Couldn't you please make a nice, clean, printable pdf template an o...

Casual Listener

I need a printed receipt every month for my book-keeping, but the ones under My account on the Spotify site are really messy and include lots of links and graphics from the web page. Couldn't you ple...

simonarjuna

Newbie

4483 Views

6 replies

17 likes

  • 4483 Views
  • 6 replies
  • 17 likes

Solved!! Do not want public profile.

I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have since removed the connection, but appearently Spoti...

Newbie

I recently discovered, while googling myself, that I have a public spotify-profile with my profile picture from Facebook. I may at one point have connected my spotify-account with facebook, but have ...

JHTH

Newbie

14543 Views

7 replies

1 likes

  • 14543 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution My premium account has been hacked

My account has been hacked. I've logged in to find all of my playlists, starred etc deleted. I can see the other person creating playlists for music I wouldn't listen to. But I can login in via my Facebook to this page but I can't reset my original S...

Music Fan

My account has been hacked.  I've logged in to find all of my playlists, starred etc deleted.  I can see the other person creating playlists for music I wouldn't listen to.   But I c...

Ben3981

Newbie

50114 Views

29 replies

2 likes

  • 50114 Views
  • 29 replies
  • 2 likes

Solved!! Can't suscribe for premium with PayPal

Hello everyone, I tried to subscribe for the 30Day trial so check out this services. However I got to see this page: https://www.spotify.com/de/get-spotify/go/freetrial30/ And when I select PayPal and click "Continue" I only get a blank page in Chrom...

Casual Listener

Hello everyone, I tried to subscribe for the 30Day trial so check out this services. However I got to see this page: https://www.spotify.com/de/get-spotify/go/freetrial30/   And when I...

Schelle1993

Newbie

7731 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Paying for someone else's account: possibility?

Hey there, My daughter just went off to college and I'd like to pay for her Spotify unlimited account (while keeping my own.) I am not finding anywhere that will allow me to do that. Is it a possibility to be billed for her account?

Casual Listener

Hey there,   My daughter just went off to college and I'd like to pay for her Spotify unlimited account (while keeping my own.) I am not finding anywhere that will allow me to do that. Is it...

mgittler

Casual Listener

7584 Views

4 replies

0 likes

Account
Unlimited
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Solved!! Music lovers never temper with the sound quality!

After installing Spotify I noticed the bad sound quality and had to learn only Premium users get normal quality. If Spotify wants to introduce itself as a high quality service I think it's the worst idea to lower the sound quality. I don't even know ...

Casual Listener

After installing Spotify I noticed the bad sound quality and had to learn only Premium users get normal quality. If Spotify wants to introduce itself as a high quality service I think it's the w...

JackDanielz

Newbie

40024 Views

25 replies

3 likes

  • 40024 Views
  • 25 replies
  • 3 likes

Solved!! I don't want to see what others are listening to.

I'm not Facebook; I listen to Spotify through their desktop application and I am getting that right column full of what people whom I don't know are listening to. It's taking up precious (laptop) screen space and would love to get rid of it. At the v...

Newbie

I'm not Facebook; I listen to Spotify through their desktop application and I am getting that right column full of what people whom I don't know are listening to.  It's taking up precious (lapto...

AnabelaG

Newbie

5333 Views

4 replies

1 likes

  • 5333 Views
  • 4 replies
  • 1 likes

two accounts with the same email address

Hi there, I was reading that people had similar problems, but it didn't seem to be exactly what I have Here is what happened: When Spotify came out it was only possible to sign-up with your facebook account, so that was what I did. My email address I...

Casual Listener

Hi there,   I was reading that people had similar problems, but it didn't seem to be exactly what I have   Here is what happened: When Spotify came out it was only possible to sign-...

mirellatf89

Newbie

5481 Views

4 replies

1 likes

  • 5481 Views
  • 4 replies
  • 1 likes

Paid premium charge. No service.

I have tried countless times to talk to someone. I finally have given up hope in spotify actuall helping me with my problems. I mad a 2 day free trial account and decided to go premium. So I plugged in my card information and the charge went through ...

Music Fan

I have tried countless times to talk to someone. I finally have given up hope in spotify actuall helping me with my problems. I mad a 2 day free trial account and decided to go premium. So I plugged ...

Char71

Newbie

1196 Views

6 replies

2 likes

  • 1196 Views
  • 6 replies
  • 2 likes

Email - Facebook

HELP: When I log into Spotify with my Facebook credentials, the email addresses do not match between the two (Facebook & Spotify). The correct email address is in my Facebook account, Spotify has the wrong email address. However when I attempt to cha...

Casual Listener

HELP:  When I log into Spotify with my Facebook credentials, the email addresses do not match between the two (Facebook & Spotify).   The correct email address is in my Faceboo...

lamiamurray

Newbie

649 Views

4 replies

0 likes

  • 649 Views
  • 4 replies
  • 0 likes