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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782441 Views

18 replies

29 likes

  • 782441 Views
  • 18 replies
  • 29 likes

Songs Not Available?

Hello. I am unsure why some songs are unavailble? I'm paying for the Premium. There are some songs, for example Sunglasses At Night by Corey Hard, that are only SOMETIMES available. Happened with a lot of MJ's songs too. Songs will be playable, I'll ...

Casual Listener

Hello.  I am unsure why some songs are unavailble?  I'm paying for the Premium.  There are some songs, for example Sunglasses At Night by Corey Hard, that are only SOMETIMES available....

KW90

Newbie

72099 Views

36 replies

27 likes

  • 72099 Views
  • 36 replies
  • 27 likes

Getting rid of Spotify

Hey, I can't seem to delete my Spotify account.. this isn't my computer so I was wondering if there is any way to delete it from the computer? Serene

Newbie

Hey, I can't seem to delete my Spotify account.. this isn't my computer so I was wondering if there is any way to delete it from the computer? Serene

MalwareSux

Newbie

12592 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Solved!! Password reset not working

Apparently I've forgotten my password. I've tried to reset it via the "Forgot your password?" link several times over the past 2 weeks. I also opened a case (#00863814) but didn't get any further with that, either. I've checked my spam, nothing. I di...

Visitor

Apparently I've forgotten my password. I've tried to reset it via the "Forgot your password?" link several times over the past 2 weeks. I also opened a case (#00863814) but didn't get any further...

drunksaint

Casual Listener

91911 Views

28 replies

4 likes

Account
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  • 91911 Views
  • 28 replies
  • 4 likes

Solved!! CAN'T EDIT ACCOUNT INFO

I've been trying to link my Spotify account to my Sonos but I'm running into some issues. When I try and request a password I get the following error: "We're sorry, your email address was not available, please try to log out, log back in and try agai...

Casual Listener

I've been trying to link my Spotify account to my Sonos but I'm running into some issues. When I try and request a password I get the following error:  "We're sorry, your email address was not a...

Elou1657

Newbie

19386 Views

20 replies

0 likes

  • 19386 Views
  • 20 replies
  • 0 likes

Free Premium Account and No Credit Card or PayPal

Hi, I want to use Spotifts' free 30 day premium, but cannot without a Credit Card or PayPal. I want to use the free 30 day trial and then buy cards to keep my spotify going. I dont have a Credit Card or PayPal, what can I do? Please dont say there is...

Casual Listener

Hi,   I want to use Spotifts' free 30 day premium, but cannot without a Credit Card or PayPal. I want to use the free 30 day trial and then buy cards to keep my spotify going. I dont have a ...

Miahbree

Newbie

34248 Views

10 replies

3 likes

  • 34248 Views
  • 10 replies
  • 3 likes

Solved!! Spotify Malaysia - Premium

I am trying to sign up for premium but my current Maybank debit card is rejected. My card not activated for international use so would that be the issue here? Furthermore, why isn't there a paypal option for Malaysia? I use paypal when I want to make...

Newbie

I am trying to sign up for premium but my current Maybank debit card is rejected. My card not activated for international use so would that be the issue here?   Furthermore, why isn't there a ...

Dserenity9

Newbie

28021 Views

17 replies

0 likes

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  • 17 replies
  • 0 likes

Solved!! Never got 30 day trial

I signed up for a premium 48hour trial last Thursday. After doing so, I received an email inviting me to try it for 30 days, so I signed up, giving my billing information. After the 48hours were up, however, I recieved an email telling me that they w...

Casual Listener

I signed up for a premium 48hour trial last Thursday. After doing so, I received an email inviting me to try it for 30 days, so I signed up, giving my billing information. After the 48hours were up, ...

hamsa2222

Newbie

5281 Views

36 replies

3 likes

  • 5281 Views
  • 36 replies
  • 3 likes

Solved!! The email address you provided is not associated with an active Spotify account

Hi I am trying to upgrade my girlfriends account to Premium as she has just bought a Sonos device and wants to play Spotify through it. So I tried to register her a new account and it said 'This email address is already registered to an account'... s...

Casual Listener

Hi   I am trying to upgrade my girlfriends account to Premium as she has just bought a Sonos device and wants to play Spotify through it.   So I tried to register her a new account ...

Stevo4

Newbie

95946 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Superuser Contribution Update Credit Card Information

I forgot to notify Spotify with my new credit card information. Is there a number I can call so that the charge doesn't go thru before midnight? I've updated with the new information in the system.

Music Fan

I forgot to notify Spotify with my new credit card information.  Is there a number I can call so that the charge doesn't go thru before  midnight?  I've updated with the new informatio...

MichellePaterso

Newbie

6380 Views

19 replies

1 likes

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  • 19 replies
  • 1 likes

my account has been disabled

my mom didnt realise that she had canceled the autopayment for spotify at the bank and now my account says it is disabled how to i get it back?

Casual Listener

my mom didnt realise that she had canceled the autopayment for spotify at the bank and now my account says it is disabled how to i get it back?

Alexischato11

Newbie

6354 Views

19 replies

2 likes

  • 6354 Views
  • 19 replies
  • 2 likes

Solved!! Wrong Facebook-account

What do I do if someone else connected their Facebook-account to my Spotify-account? Is there a way I can change it?

Casual Listener

What do I do if someone else connected their Facebook-account to my Spotify-account? Is there a way I can change it?

giant_puppy945

Newbie

21986 Views

134 replies

0 likes

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  • 134 replies
  • 0 likes

Can't sign into the Spotify site.

Hello! As the title states, I can't sign into the Spotify site. It keeps giving me the error message, "Incorrect username or password."I can login to the Spotify app on my computer and on my phone with the exact same credentials as I'm trying to use ...

Casual Listener

Hello! As the title states, I can't sign into the Spotify site. It keeps giving me the error message, "Incorrect username or password." I can login to the Spotify app on my computer and on my phon...

user-removed

Not applicable

8019 Views

15 replies

3 likes

  • 8019 Views
  • 15 replies
  • 3 likes

Songs not downloading

I have a Premium account and songs I add to a playlist a make available offline are not downloading. It reports 0 of 6 tracks synced. What is going on?

Casual Listener

I have a Premium account and songs I add to a playlist a make available offline are not downloading. It reports 0 of 6 tracks synced. What is going on?

bordercollie

Newbie

102524 Views

12 replies

7 likes

Premium
  • 102524 Views
  • 12 replies
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Solved!! Transferring Spotify Premium to a new email address/facebook.

Hello,I recently deactivated my facebook, and I want to continue to use my spotify premium service. Is there a way to transfer my premium from my facebook account to my new email? Thank you in advance.

Newbie

Hello, I recently deactivated my facebook, and I want to continue to use my spotify premium service. Is there a way to transfer my premium from my facebook account to my new email?   ...

GANGSTABEN1234

Newbie

135113 Views

8 replies

3 likes

  • 135113 Views
  • 8 replies
  • 3 likes

Solved!! using abroad

Hi, just started using spotify and I need to know what needs to be done to use abroad without internet access through my laptop. I have spotify premium. Advice and instructions would be welcome. cheers

Casual Listener

Hi, just started using spotify and I need to know what needs to be done to use abroad without internet access through my laptop. I have spotify premium. Advice and instructions would be welcome. chee...

Borbacarolina

Newbie

75472 Views

24 replies

0 likes

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  • 24 replies
  • 0 likes

Suddenly songs from playlist are "not supported on your country"

Hi,I have a premium account because I travel on business each week an thought it is a good way to listen to music. Now I realize that songs all of a sudden that have worked before in my playlist, make problems now in some countries and dont work anym...

Visitor

Hi, I have a premium account because I travel on business each week an thought it is a good way to listen to music. Now I realize that songs all of a sudden that have worked before in my playlist, m...

xavierdevynck

Newbie

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

Spotify payment issues.

Hi guys,hey I received e-mail notification of a payment failure a few days ago. My card has not expired and there are sufficient funds to cover this payment.This morning when my account reverted to 'free' I tried re-entering the card details but get ...

Regular

Hi guys, hey I received e-mail notification of a payment failure a few days ago. My card has not expired and there are sufficient funds to cover this payment. This morning when my account rever...

rishivatish

Newbie

4558 Views

33 replies

2 likes

  • 4558 Views
  • 33 replies
  • 2 likes

Paid for premium but i still not working as premium

Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into application on my desktop i still see that i have exceeded m...

Casual Listener

Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into applicati...

1924HOTROD

Newbie

1363 Views

9 replies

2 likes

  • 1363 Views
  • 9 replies
  • 2 likes

Solved!! Can't Connect with Facebook

When I try to attach my Facebook account to my Spotify account, I get the following message: "Connect to Facebook Sorry there has been a temporary error, please try again later." On Facebook, when I go to App Settings -> Spotify -> Edit, I get this e...

Casual Listener

When I try to attach my Facebook account to my Spotify account, I get the following message:   "Connect to Facebook   Sorry there has been a temporary error, please try again later." &...

Stu85

Newbie

24361 Views

63 replies

13 likes

  • 24361 Views
  • 63 replies
  • 13 likes

Just joined, supposed to be free for 30 days but I've been charged, TWICE

used the contact us form a few days ago - heard nothing, I am absolutely fuming, you had no right to take ANY money from me at all, someone contact me ASAP

Casual Listener

used the contact us form a few days ago - heard nothing, I am absolutely fuming, you had no right to take ANY money from me at all, someone contact me ASAP

Gabiipreuhs

Newbie

838 Views

7 replies

0 likes

  • 838 Views
  • 7 replies
  • 0 likes