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Delete my account

I want to delete my Spotify account, I've been trying to get onto the contact form but it isnt working. Could you please remove my account? Also you are horrible company while applying for your account , I wasnt given the option not to email all my f...

Newbie

I want to delete my Spotify account, I've been trying to get onto the contact form but it isnt working. Could you please remove my account?   Also you are horrible company while applying f...

meahtenoha

Spotify

388 Views

4 replies

0 likes

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Playlists disappeared

heres my problemo when i listend to my spotify last night all my playlists just disapeard and i have read the post on how to fix it but it dosent work

Regular

heres my problemo when i listend to my spotify last night all my playlists just disapeard and i have read the post on how to fix it but it dosent work

Peter__

Community Legend

1586 Views

26 replies

0 likes

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OverWriteing codes?

Hi. Yerstoday i bought a premium gift card and i chose to only read the comuter code but today i bought a new one and i want to have it fore the mobile to. But my question is will the new card over write the new one?

Newbie

Hi. Yerstoday i bought a premium gift card and i chose to only read the comuter code but today i bought a new one and i want to have it fore the mobile to. But my question is will the new card o...

Sam

Spotify

280 Views

1 replies

0 likes

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Keeping account but canceling Facebook log ins

Hi, I would like to keep my account(I like the way I have it set up and don't want to start over) but I originally signed up through facebook. How do I just get a regular log in and unlink my Facebook? thanks!

Newbie

Hi, I would like to keep my account(I like the way I have it set up and don't want to start over) but I originally signed up through facebook. How do I just get a regular log in and unlink my Faceboo...

Peter__

Community Legend

356 Views

1 replies

0 likes

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Solved!! Spotify Unlimited / Premium questions

Hi there. I have a few questions regarding spotify premium / unlimited. 1) If I sign up for the 30 day free trial and the immediately cancel, do I get the full 30 days worth of premium? 2) When my account reverts to free, do the song plays reset? For...

Regular

Hi there. I have a few questions regarding spotify premium / unlimited.   1) If I sign up for the 30 day free trial and the immediately cancel, do I get the full 30 days worth of premium? ...

Sam

Spotify

851 Views

3 replies

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Playlists

Hi there when opening spotify I had my new playlists and a folder at the bottom with recovered playlists. But I had to go through 2 diff pages to see then any chance I can get them back. And too the opening page. Help would be appreciated

Newbie

Hi there when opening spotify I had my new playlists and a folder at the bottom with recovered playlists. But I had to go through 2 diff pages to see then any chance I can get them back. And too the ...

192 Views

0 replies

0 likes

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Paying for an unlimited subscription, but account has now reverted to Free!

Hi! I set up an unlimited account for my Dad(ianmenzies84) for his Christmas using the same debit card that I use for my own Premium account. I've checked my bank account and I get charged for both, but I was speaking to my Dad and he said that his a...

Newbie

Hi!   I set up an unlimited account for my Dad(ianmenzies84) for his Christmas using the same debit card that I use for my own Premium account. I've checked my bank account and I get charged...

Peter__

Community Legend

227 Views

1 replies

0 likes

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Can't sign up for 30 day trial

I downloaded the spotify app on my phone then recieved an e-mail saying I can sign up for 30 days free. I go through to the website and click on the 30 day trial subscription, choose the payment method and the page never loads. It just says 'loading'...

Newbie

I downloaded the spotify app on my phone then recieved an e-mail saying I can sign up for 30 days free. I go through to the website and click on the 30 day trial subscription, choose the payment me...

268 Views

0 replies

0 likes

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DISATTIVARE AVVIO AUTOMATICO

Ciao a tutti, ho bisogno di disattivare l'avvio automatico di spotify all'avvio del computer perchè me lo rallenta troppo ma non sono riuscita a capire come fare. Qualcuno di voi può aiutarmi? Grazie mille

Newbie

Ciao a tutti, ho bisogno di disattivare l'avvio automatico di spotify all'avvio del computer perchè me lo rallenta troppo ma non sono riuscita a capire come fare. Qualcuno di voi può aiutarmi?&nbsp...

Jeanpier01

Newbie

167129 Views

10 replies

6 likes

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Playlists deleted / account temp was downgraded from premium

I know there is a sticky post but I can not reply to that nor does it provide a solution for ppl that only have their account tied to facebook. I logged in to find my play lists gone and someone elses. Logging out does not work, and I have no option ...

Visitor

I know there is a sticky post but I can not reply to that nor does it provide a solution for ppl that only have their account tied to facebook.   I logged in to find my play lists gone and s...

David

Spotify Legend

270 Views

1 replies

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Need to change email and password

I need ot urgently change my email and password on a premium account. I am quite frankly, furious that this cannot be effected efficiently. I no longer have access to my email account. Thus, this needs to be done some other way. As I am paying via cr...

Newbie

I need ot urgently change my email and password on a premium account. I am quite frankly, furious that this cannot be effected efficiently.    I no longer have access to my email accoun...

Peter__

Community Legend

225 Views

1 replies

0 likes

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12-day subsrcription?

On 12th February I bought an Unlimited subscription, and on the same day I changed it to 30-days free Premium subscription. Now in my account I see, that my subscription is only to 25th February, so it's only 12 days? What is going on? Shouldn't be 2...

Casual Listener

On 12th February I bought an Unlimited subscription, and on the same day I changed it to 30-days free Premium subscription. Now in my account I see, that my subscription is only to 25th February, so ...

David

Spotify Legend

231 Views

1 replies

0 likes

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  • 1 replies
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Recover deleted playlists

My brother deleted half of my playlists. Does anyone know how to recover them?

Casual Listener

My brother deleted half of my playlists. Does anyone know how to recover them?

Peter__

Community Legend

480 Views

4 replies

0 likes

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Error code 408

I'm studying abroad in Spain from the US. Is there anything I can do to get the free radio back? I need my tunes!

Newbie

I'm studying abroad in Spain from the US. Is there anything I can do to get the free radio back? I need my tunes!

Peter__

Community Legend

412 Views

1 replies

0 likes

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Double billed and contact form not working

i have just gone through my bank account and spotify have double billed me for the past 6 plusw months. Contact form wont allow me to use the drop down menu . totally annoyed and wany my £££ back. Its bang out of order

Visitor

i have just gone through my bank account and spotify have double billed me for the past 6 plusw months. Contact form wont allow me to use the drop down menu . totally annoyed and wany my £££ back. It...

Peter__

Community Legend

357 Views

1 replies

0 likes

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Solved!! Accidently updated spotify

My spotify updated by itself, is there a way that I can undo the update? I'd rather have the layout before it was updated

Casual Listener

My spotify updated by itself, is there a way that I can undo the update? I'd rather have the layout before it was updated 😞

Peter__

Community Legend

4242 Views

1 replies

2 likes

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10 Hour Limit Poland

Hi, I just got notified by the Spotify app for windows about the 10 hour limit.. Why has there not been any messages about this on the polish version of the site? I understand that the limit starts after 6 months from account creation... Fine, but wh...

Newbie

Hi,   I just got notified by the Spotify app for windows about the 10 hour limit.. Why has there not been any messages about this on the polish version of the site? I understand that the lim...

387 Views

0 replies

2 likes

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Solved!! E-card - error after purchasing - not possible to print or send by email

On Friday (February 15th) I purchased an e-card (annual premium subscription). On the final screen instead of the code there was the following error message: EcardException - No template with name eCard_default_pl.v1 found in repository. It was not p...

Casual Listener

On Friday (February 15th) I purchased an e-card (annual premium subscription). On the final screen instead of the code there was the following error message: EcardException - No template with na...

magda

Casual Listener

709 Views

5 replies

0 likes

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need help!

I can't listen to my playlist because it says I have to pay for premium when I already have it...my card was just charged and it was processed! How do I fix this?

Newbie

I can't listen to my playlist because it says I have to pay for premium when I already have it...my card was just charged and it was processed! How do I fix this?

meahtenoha

Spotify

436 Views

5 replies

0 likes

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Telia fraud victim needs official statement

Hello, Ive been victim of this Telia fraud, thats beeing sold on ebay. Ive sent a mail to support with ID #: 00535711 but havent gotten a response since friday. In order to do something against them I need an official mail about this being a fraud. I...

Newbie

Hello, Ive been victim of this Telia fraud, thats beeing sold on ebay. Ive sent a mail to support with ID #: 00535711 but havent gotten a response since friday. In order to do something agai...

meahtenoha

Spotify

513 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes