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Solved!! Spotify Malaysia - Premium

I am trying to sign up for premium but my current Maybank debit card is rejected. My card not activated for international use so would that be the issue here? Furthermore, why isn't there a paypal option for Malaysia? I use paypal when I want to make...

Newbie

I am trying to sign up for premium but my current Maybank debit card is rejected. My card not activated for international use so would that be the issue here?   Furthermore, why isn't there a ...

Dserenity9

Newbie

29070 Views

17 replies

0 likes

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Solved!! Never got 30 day trial

I signed up for a premium 48hour trial last Thursday. After doing so, I received an email inviting me to try it for 30 days, so I signed up, giving my billing information. After the 48hours were up, however, I recieved an email telling me that they w...

Casual Listener

I signed up for a premium 48hour trial last Thursday. After doing so, I received an email inviting me to try it for 30 days, so I signed up, giving my billing information. After the 48hours were up, ...

hamsa2222

Newbie

6665 Views

36 replies

3 likes

  • 6665 Views
  • 36 replies
  • 3 likes

Solved!! The email address you provided is not associated with an active Spotify account

Hi I am trying to upgrade my girlfriends account to Premium as she has just bought a Sonos device and wants to play Spotify through it. So I tried to register her a new account and it said 'This email address is already registered to an account'... s...

Casual Listener

Hi   I am trying to upgrade my girlfriends account to Premium as she has just bought a Sonos device and wants to play Spotify through it.   So I tried to register her a new account ...

Stevo4

Newbie

96635 Views

11 replies

2 likes

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  • 11 replies
  • 2 likes

Superuser Contribution Update Credit Card Information

I forgot to notify Spotify with my new credit card information. Is there a number I can call so that the charge doesn't go thru before midnight? I've updated with the new information in the system.

Music Fan

I forgot to notify Spotify with my new credit card information.  Is there a number I can call so that the charge doesn't go thru before  midnight?  I've updated with the new informatio...

MichellePaterso

Newbie

7049 Views

19 replies

1 likes

  • 7049 Views
  • 19 replies
  • 1 likes

my account has been disabled

my mom didnt realise that she had canceled the autopayment for spotify at the bank and now my account says it is disabled how to i get it back?

Casual Listener

my mom didnt realise that she had canceled the autopayment for spotify at the bank and now my account says it is disabled how to i get it back?

Alexischato11

Newbie

7064 Views

19 replies

2 likes

  • 7064 Views
  • 19 replies
  • 2 likes

Solved!! Wrong Facebook-account

What do I do if someone else connected their Facebook-account to my Spotify-account? Is there a way I can change it?

Casual Listener

What do I do if someone else connected their Facebook-account to my Spotify-account? Is there a way I can change it?

giant_puppy945

Newbie

25235 Views

134 replies

0 likes

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  • 134 replies
  • 0 likes

Can't sign into the Spotify site.

Hello! As the title states, I can't sign into the Spotify site. It keeps giving me the error message, "Incorrect username or password."I can login to the Spotify app on my computer and on my phone with the exact same credentials as I'm trying to use ...

Casual Listener

Hello! As the title states, I can't sign into the Spotify site. It keeps giving me the error message, "Incorrect username or password." I can login to the Spotify app on my computer and on my phon...

user-removed

Not applicable

8380 Views

15 replies

3 likes

  • 8380 Views
  • 15 replies
  • 3 likes

Songs not downloading

I have a Premium account and songs I add to a playlist a make available offline are not downloading. It reports 0 of 6 tracks synced. What is going on?

Casual Listener

I have a Premium account and songs I add to a playlist a make available offline are not downloading. It reports 0 of 6 tracks synced. What is going on?

bordercollie

Newbie

102998 Views

12 replies

7 likes

Premium
  • 102998 Views
  • 12 replies
  • 7 likes

Solved!! Transferring Spotify Premium to a new email address/facebook.

Hello,I recently deactivated my facebook, and I want to continue to use my spotify premium service. Is there a way to transfer my premium from my facebook account to my new email? Thank you in advance.

Newbie

Hello, I recently deactivated my facebook, and I want to continue to use my spotify premium service. Is there a way to transfer my premium from my facebook account to my new email?   ...

GANGSTABEN1234

Newbie

136944 Views

8 replies

3 likes

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  • 8 replies
  • 3 likes

Solved!! using abroad

Hi, just started using spotify and I need to know what needs to be done to use abroad without internet access through my laptop. I have spotify premium. Advice and instructions would be welcome. cheers

Casual Listener

Hi, just started using spotify and I need to know what needs to be done to use abroad without internet access through my laptop. I have spotify premium. Advice and instructions would be welcome. chee...

Borbacarolina

Newbie

78610 Views

24 replies

0 likes

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  • 24 replies
  • 0 likes

Suddenly songs from playlist are "not supported on your country"

Hi,I have a premium account because I travel on business each week an thought it is a good way to listen to music. Now I realize that songs all of a sudden that have worked before in my playlist, make problems now in some countries and dont work anym...

Visitor

Hi, I have a premium account because I travel on business each week an thought it is a good way to listen to music. Now I realize that songs all of a sudden that have worked before in my playlist, m...

xavierdevynck

Newbie

1053 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify payment issues.

Hi guys,hey I received e-mail notification of a payment failure a few days ago. My card has not expired and there are sufficient funds to cover this payment.This morning when my account reverted to 'free' I tried re-entering the card details but get ...

Regular

Hi guys, hey I received e-mail notification of a payment failure a few days ago. My card has not expired and there are sufficient funds to cover this payment. This morning when my account rever...

rishivatish

Newbie

5601 Views

33 replies

2 likes

  • 5601 Views
  • 33 replies
  • 2 likes

Paid for premium but i still not working as premium

Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into application on my desktop i still see that i have exceeded m...

Casual Listener

Hello! Today i bought spotify premium via paypal,and i got one month for free. I did that 4hours ago and on my account it says that i have active spotify premium account but when i log into applicati...

1924HOTROD

Newbie

1726 Views

9 replies

2 likes

  • 1726 Views
  • 9 replies
  • 2 likes

Solved!! Can't Connect with Facebook

When I try to attach my Facebook account to my Spotify account, I get the following message: "Connect to Facebook Sorry there has been a temporary error, please try again later." On Facebook, when I go to App Settings -> Spotify -> Edit, I get this e...

Casual Listener

When I try to attach my Facebook account to my Spotify account, I get the following message:   "Connect to Facebook   Sorry there has been a temporary error, please try again later." &...

Stu85

Newbie

27452 Views

63 replies

13 likes

  • 27452 Views
  • 63 replies
  • 13 likes

Just joined, supposed to be free for 30 days but I've been charged, TWICE

used the contact us form a few days ago - heard nothing, I am absolutely fuming, you had no right to take ANY money from me at all, someone contact me ASAP

Casual Listener

used the contact us form a few days ago - heard nothing, I am absolutely fuming, you had no right to take ANY money from me at all, someone contact me ASAP

Gabiipreuhs

Newbie

1039 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! I can't delete my Spotify created through Facebook, and I can't connect my other account to my FB.

I have 2 spotify accounts, but I only want one. The first one is the one I use the most, and I accidentally connected it to an old Facebook account from my current one. In an attempt to disconnect the first Spotify account from my old facebook, I per...

Visitor

I have 2 spotify accounts, but I only want one. The first one is the one I use the most, and I accidentally connected it to an old Facebook account from my current one. In an attempt to disconnect th...

amapinki

Newbie

127383 Views

36 replies

4 likes

  • 127383 Views
  • 36 replies
  • 4 likes

fatturazione - Italia

Come faccio ad ottenere la fattura di Spotify Premium?Da nessuna parte fa inserire i dati di fatturazione

Newbie

Come faccio ad ottenere la fattura di Spotify Premium? Da nessuna parte fa inserire i dati di fatturazione

gabriorama

Newbie

16819 Views

10 replies

6 likes

Premium
Subscription
  • 16819 Views
  • 10 replies
  • 6 likes

Double payment requests

I just paid my Spotify account on September 5th...NOW I get an email that my account is due on September 24th...what gives? Order IDDateProduct descriptionPrice 107999747010 2012-09-05 1 month of Spotify Unlimited $4.99

Casual Listener

I just paid my Spotify account on September 5th...NOW I get an email that my account is due on September 24th...what gives?   Order ID Date Product description Price 1079997...

LISADIANE1967

Newbie

581 Views

2 replies

0 likes

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  • 2 replies
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Solved!! I’ve been charged three times for one subscription

Hello- my name is Jill Lutz and I've been charged three times in July for one subscription. Please contact me back to resolve this issue. I am trying to use your "contact form" and it is failing. Thanks.

Newbie

Hello- my name is Jill Lutz and I've been charged three times in July for one subscription. Please contact me back to resolve this issue. I am trying to use your "contact form" and it is failing. T...

brooke131

Newbie

18019 Views

15 replies

1 likes

Subscription
  • 18019 Views
  • 15 replies
  • 1 likes

Vodafone Spotify premium offer - Transferring onto existing premium account

Hi, I'm a long term Spotify Premium subscriber, yet I've just upgraded to one of Vodafone's new Red packages which gives me a free Spotify premium subscription for the length of the contract (24 months). They've informed me that this only applies to ...

Newbie

Hi,   I'm a long term Spotify Premium subscriber, yet I've just upgraded to one of Vodafone's new Red packages which gives me a free Spotify premium subscription for the length of the contra...

lilyurwin

Newbie

16429 Views

21 replies

1 likes

Account
Premium
Subscription
  • 16429 Views
  • 21 replies
  • 1 likes