Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Double payment requests

Double payment requests

Avatar of SheilaATL1
Casual Listener
2012-09-25 02:44 AM

I just paid my Spotify account on September 5th...NOW I get an email that my account is due on September 24th...what gives?

 

Order IDDateProduct descriptionPrice
107999747010 2012-09-05 1 month of Spotify Unlimited $4.99
Reply
0 Likes
Reply
2 Replies

Avatar of meahtenoha
Spotify
Spotify
2012-09-25 10:03 AM

Hi SheilaATL1 - I've escalated your query to our payments team. They can give you some more details about what's going on with your account. 

 

Keep an eye on your inbox for their response. 

Reply
0 Likes

Avatar of LISADIANE1967
Newbie
2018-02-10 04:13 PM

I just paid for the family plan of Spotify now THIER wanting a payment again. 

FB_IMG_1517327606149.jpg
Reply
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random