Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi, yesterday I re-subscribed to Premium accounts, but today I keep receiving advertisements. Could anyone check that please? Best, Aitor
Hi, yesterday I re-subscribed to Premium accounts, but today I keep receiving advertisements. Could anyone check that please? Best, Aitor
Community Legend
488 Views
3 replies
0 likes
Hey, I don't understand, but some tracks from my starred song list are disappeared for unknown reasons.I thinks it's about author rights or re-edit of the album on Spotify platforn. But I can't find disappeared tune manually : please, how do I procee...
Hey, I don't understand, but some tracks from my starred song list are disappeared for unknown reasons. I thinks it's about author rights or re-edit of the album on Spotify platforn. ...
Casual Listener
441 Views
2 replies
0 likes
Hi guys, Little message to tell you how I'm not really happy about spotify by now. I have a premium account, which worked fine until now. But by now the spotify servers get slower and slower. This is not cool, but OK, I can understand you're probably...
Hi guys, Little message to tell you how I'm not really happy about spotify by now. I have a premium account, which worked fine until now. But by now the spotify servers get sl...
Newbie
670 Views
2 replies
0 likes
Hello today it seems like i bought Spotify unlimited. I clicked on spotify unlimited to see what specs it had. But then suddenly I paid 50 Dkk for it. I ain't using spotify unlimited, Actually I can't use it at all. I would see if you still could lis...
Hello today it seems like i bought Spotify unlimited. I clicked on spotify unlimited to see what specs it had. But then suddenly I paid 50 Dkk for it. I ain't using spotify unlimited, Actually I can'...
Community Legend
424 Views
1 replies
0 likes
i cant sign up for free cause im only 15 and dont have a credit card or pay pal please help me with this i wanna try before i buy
i cant sign up for free cause im only 15 and dont have a credit card or pay pal 😞 please help me with this i wanna try before i buy
Community Legend
661 Views
1 replies
0 likes
When I register for Spotify Premium, the system asks for my carrier ( which is sprint) and my phone number. Once I hit continue, it asks me to enter a pin I'm evidently supposed to get via sms. I never get the pin and according to boku its Spotifys i...
When I register for Spotify Premium, the system asks for my carrier ( which is sprint) and my phone number. Once I hit continue, it asks me to enter a pin I'm evidently supposed to get via sms. I...
Community Legend
2039 Views
1 replies
1 likes
Can anyone help me please. It's a bit complicated but bear with me!! I have have had a paid for spotify account and application on my Windows PC for a number of years in France and it has worked fine. I then moved to India and, as it was not a free a...
Can anyone help me please. It's a bit complicated but bear with me!! I have have had a paid for spotify account and application on my Windows PC for a number of years in France and it has worked fi...
Community Legend
3967 Views
1 replies
0 likes
I am a premium user and have just returned from a trip away where wifi was not available. I planned on listening to my music in offline mode as I usually do. But for some reason, ALL my playlists are not available offline anymore. Now I am home, I am...
I am a premium user and have just returned from a trip away where wifi was not available. I planned ...
Community Legend
481 Views
1 replies
0 likes
Hello there. I need some help.. The moth started only a few days ago and I didn't get 10 hours but 30 minutes! o.o Now I can't listen to music anymore and I have to wait till next month. What's this about? Best wishes.. Daphne
Hello there. I need some help.. The moth started only a few days ago and I didn't get 10 hours but 30 minutes! o.o Now I can't listen to music anymore and I have to wait till next month...
Community Legend
1100 Views
4 replies
0 likes
WTF Spotify?! I'm receiving some Pitbull Global Warming advertisements on my Spotify Premium! Over the main interface, disturbing like hell! If I click it, it goes to the bottom. Seen it at least five times tonight. Like Spotify free or something. Al...
WTF Spotify?! I'm receiving some Pitbull Global Warming advertisements on my Spotify Premium! Over the main interface, disturbing like hell! If I click it, it goes to the bottom. Seen it at least fiv...
Community Legend
446 Views
1 replies
0 likes
Necesito ayuda para recuperar una lista que he borrado del ipad el 23 de noviembre . La lista se llama PACO.
Necesito ayuda para recuperar una lista que he borrado del ipad el 23 de noviembre . La lista se llama PACO.
457 Views
0 replies
0 likes
I have a problem. when i first got spotify i didnt have any problems buying Premium, but a while ago it stoped working. When im trying to buy Premium it says that there is no money om my card, buy there is. If I make a new hotmail, facebook and spoti...
I have a problem. when i first got spotify i didnt have any problems buying Premium, but a while ago it stoped working. When im trying to buy Premium it says that there is no money om my card, buy t...
Spotify
910 Views
6 replies
0 likes
Hi,Can you please unlink my dopey boyfriend's Facebook account from my Spotify? I clicked preferences ands connect to resync my own but it flashes a pop up box and then disappears. I'm using a Mac on Safari if this is of any use. Thanks in advance
Hi, Can you please unlink my dopey boyfriend's Facebook account from my Spotify? I clicked preferences ands connect to resync my own but it flashes a pop up box and then disappears. I'm using a Ma...
Spotify
609 Views
3 replies
0 likes
I have been a Premium user of Spotify since april 2012. Now suddenly, today, I was downgraded to Free user, and all my 100+ playlists were gone. Some very strange things are happening: I entered a support contact form, and later today I again seemed ...
I have been a Premium user of Spotify since april 2012. Now suddenly, today, I was downgraded to Free user, and all my 100+ playlists were gone. Some very strange things are happening: &...
Spotify
737 Views
1 replies
0 likes
This issue has been going on for a few days now and its driving my crazy. When I try to log into my premium account it says there is an error , if I try to say I forgot my password it says there is no active account associated with my email or my fac...
This issue has been going on for a few days now and its driving my crazy. When I try to log into my premium account it says there is an error , if I try to say I forgot my password it says there is n...
Community Legend
1411 Views
5 replies
0 likes
Hi, Up until recently my facebook timeline used to show my most listened to albums. Then today it suddenly changed to showing my top songs, which I didn't like as I preferred showing the albums. I clicked on the edit/remove button and removed it hopi...
Hi, Up until recently my facebook timeline used to show my most listened to albums. Then today it suddenly changed to showing my top songs, which I didn't like as I preferred showing...
Casual Listener
622 Views
1 replies
0 likes
Hi, I've been using Spotify since November 2011, no problem until now. My top artists on facebook will NOT APPEAR anymore.I think it is due to the fact that it is not updating/refreshing anymore. It shows old artists I listened to only.I did not hide...
Hi, I've been using Spotify since November 2011, no problem until now. My top artists on facebook will NOT APPEAR anymore. I think it is due to the fact that it is not updating/refreshing anymore....
Casual Listener
2074 Views
3 replies
4 likes
Hey everyone! Is there someone who knows if Adele´s song "set the fire to the rain" is avalible on Spotify. I can find only remixes but any original song of Adele. Thx for help! Cheers Jazze
Hey everyone! Is there someone who knows if Adele´s song "set the fire to the rain" is avalible on Spotify. I can find only remixes but any original song of Adele. T...
Community Legend
1101 Views
2 replies
1 likes
Is it possible to force logout my spotify account from any device it is logged into? Because I have changed my password but still gets paused because of use elsewhere.Username: rassehub
Is it possible to force logout my spotify account from any device it is logged into? Because I have changed my password but still gets paused because of use elsewhere. Username: rassehub
Spotify Legend
1016 Views
4 replies
0 likes
I have got for some reason by registration two different Spotify IDs, and now I am being charged TWICE each month prom my PayPal account. I tried to contact the service team, but got no answer. What shall I do now? Thank you! Ljudmila
I have got for some reason by registration two different Spotify IDs, and now I am being charged TWICE each month prom my PayPal account. I tried to contact the service team, but got no answer....
Community Legend
468 Views
1 replies
0 likes
