Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Some starred tracks disappeared

Hey, I don't understand, but some tracks from my starred song list are disappeared for unknown reasons.I thinks it's about author rights or re-edit of the album on Spotify platforn. But I can't find disappeared tune manually : please, how do I procee...

Casual Listener

Hey,   I don't understand, but some tracks from my starred song list are disappeared for unknown reasons. I thinks it's about author rights or re-edit of the album on Spotify platforn. ...

founiouk

Casual Listener

462 Views

2 replies

0 likes

  • 462 Views
  • 2 replies
  • 0 likes

Servers too often offline and so few allowed devices

Hi guys, Little message to tell you how I'm not really happy about spotify by now. I have a premium account, which worked fine until now. But by now the spotify servers get slower and slower. This is not cool, but OK, I can understand you're probably...

Regular

Hi guys,   Little message to tell you how I'm not really happy about spotify by now. I have a premium account, which worked fine until now.   But by now the spotify servers get sl...

HeinrichD10

Newbie

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Spotify Unlimited Fail

Hello today it seems like i bought Spotify unlimited. I clicked on spotify unlimited to see what specs it had. But then suddenly I paid 50 Dkk for it. I ain't using spotify unlimited, Actually I can't use it at all. I would see if you still could lis...

Newbie

Hello today it seems like i bought Spotify unlimited. I clicked on spotify unlimited to see what specs it had. But then suddenly I paid 50 Dkk for it. I ain't using spotify unlimited, Actually I can'...

Peter__

Community Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Free Premium Account and No Credit Card or PayPal

i cant sign up for free cause im only 15 and dont have a credit card or pay pal please help me with this i wanna try before i buy

Newbie

i cant sign up for free cause im only 15 and dont have a credit card or pay pal 😞 please help me with this i wanna try before i buy

Peter__

Community Legend

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Billing Premium to Sprint via boku

When I register for Spotify Premium, the system asks for my carrier ( which is sprint) and my phone number. Once I hit continue, it asks me to enter a pin I'm evidently supposed to get via sms. I never get the pin and according to boku its Spotifys i...

Newbie

When I register for Spotify Premium, the system asks for my carrier ( which is sprint) and my phone number. Once I hit continue, it asks me to enter a pin I'm evidently supposed to get via sms. I...

Peter__

Community Legend

2058 Views

1 replies

1 likes

  • 2058 Views
  • 1 replies
  • 1 likes

download Spotify in India on Mac

Can anyone help me please. It's a bit complicated but bear with me!! I have have had a paid for spotify account and application on my Windows PC for a number of years in France and it has worked fine. I then moved to India and, as it was not a free a...

Newbie

Can anyone help me please. It's a bit complicated but bear with me!! I have have had a paid for spotify account and application on my Windows PC for a number of years in France and it has worked fi...

Peter__

Community Legend

3987 Views

1 replies

0 likes

  • 3987 Views
  • 1 replies
  • 0 likes

Offline files/playlists disappeared/unavailable offline

I am a premium user and have just returned from a trip away where wifi was not available. I planned on listening to my music in offline mode as I usually do. But for some reason, ALL my playlists are not available offline anymore. Now I am home, I am...

Music Fan

I am a premium user and have just returned from a trip away where wifi was not available. I planned&nbsp...

Peter__

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Not ten hours Spotify but only 30 minutes?

Hello there. I need some help.. The moth started only a few days ago and I didn't get 10 hours but 30 minutes! o.o Now I can't listen to music anymore and I have to wait till next month. What's this about? Best wishes.. Daphne

Newbie

Hello there. I need some help..   The moth started only a few days ago and I didn't get 10 hours but 30 minutes! o.o Now I can't listen to music anymore and I have to wait till next month...

Peter__

Community Legend

1179 Views

4 replies

0 likes

  • 1179 Views
  • 4 replies
  • 0 likes

Pitbull advertisements

WTF Spotify?! I'm receiving some Pitbull Global Warming advertisements on my Spotify Premium! Over the main interface, disturbing like hell! If I click it, it goes to the bottom. Seen it at least five times tonight. Like Spotify free or something. Al...

Regular

WTF Spotify?! I'm receiving some Pitbull Global Warming advertisements on my Spotify Premium! Over the main interface, disturbing like hell! If I click it, it goes to the bottom. Seen it at least fiv...

Stupify

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

RECUPERAR LISTA BORRADA

Necesito ayuda para recuperar una lista que he borrado del ipad el 23 de noviembre . La lista se llama PACO.

Newbie

Necesito ayuda para recuperar una lista que he borrado del ipad el 23 de noviembre . La lista se llama PACO. 

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Unable to buy Premium on my account.

I have a problem. when i first got spotify i didnt have any problems buying Premium, but a while ago it stoped working. When im trying to buy Premium it says that there is no money om my card, buy there is. If I make a new hotmail, facebook and spoti...

Casual Listener

I have a problem. when i first got spotify i didnt have any problems buying Premium, but a while ago it stoped working. When im trying to buy Premium it says that there is no money om my card, buy t...

meahtenoha

Spotify

956 Views

6 replies

0 likes

  • 956 Views
  • 6 replies
  • 0 likes

Facebook Account Sync

Hi,Can you please unlink my dopey boyfriend's Facebook account from my Spotify? I clicked preferences ands connect to resync my own but it flashes a pop up box and then disappears. I'm using a Mac on Safari if this is of any use. Thanks in advance

Casual Listener

Hi, Can you please unlink my dopey boyfriend's Facebook account from my Spotify? I clicked preferences ands connect to resync my own but it flashes a pop up box and then disappears. I'm using a Ma...

meahtenoha

Spotify

627 Views

3 replies

0 likes

  • 627 Views
  • 3 replies
  • 0 likes

Premium user name kidnapped?

I have been a Premium user of Spotify since april 2012. Now suddenly, today, I was downgraded to Free user, and all my 100+ playlists were gone. Some very strange things are happening: I entered a support contact form, and later today I again seemed ...

Visitor

I have been a Premium user of Spotify since april 2012. Now suddenly, today, I was downgraded to Free user, and all my 100+ playlists were gone. Some very strange things are happening:   &...

meahtenoha

Spotify

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

Cannot log into my premium account , says not active anymore

This issue has been going on for a few days now and its driving my crazy. When I try to log into my premium account it says there is an error , if I try to say I forgot my password it says there is no active account associated with my email or my fac...

Casual Listener

This issue has been going on for a few days now and its driving my crazy. When I try to log into my premium account it says there is an error , if I try to say I forgot my password it says there is n...

Peter__

Community Legend

1478 Views

5 replies

0 likes

  • 1478 Views
  • 5 replies
  • 0 likes

can't get certain info to show on facebook timeline - anyone with actual answer?!

Hi, Up until recently my facebook timeline used to show my most listened to albums. Then today it suddenly changed to showing my top songs, which I didn't like as I preferred showing the albums. I clicked on the edit/remove button and removed it hopi...

Newbie

Hi,   Up until recently my facebook timeline used to show my most listened to albums.  Then today it suddenly changed to showing my top songs, which I didn't like as I preferred showing...

palmerjor

Casual Listener

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

The Top Artists on my Facebook Profile are not showing/ Top Artists on FB is not refreshing/updating

Hi, I've been using Spotify since November 2011, no problem until now. My top artists on facebook will NOT APPEAR anymore.I think it is due to the fact that it is not updating/refreshing anymore. It shows old artists I listened to only.I did not hide...

Newbie

Hi, I've been using Spotify since November 2011, no problem until now. My top artists on facebook will NOT APPEAR anymore. I think it is due to the fact that it is not updating/refreshing anymore....

palmerjor

Casual Listener

2125 Views

3 replies

4 likes

  • 2125 Views
  • 3 replies
  • 4 likes

Adele

Hey everyone! Is there someone who knows if Adele´s song "set the fire to the rain" is avalible on Spotify. I can find only remixes but any original song of Adele. Thx for help! Cheers Jazze

Newbie

Hey everyone!    Is there someone who knows if Adele´s song "set the fire to the rain" is avalible on Spotify. I can find only remixes but any original song of Adele.    T...

Peter__

Community Legend

1157 Views

2 replies

1 likes

  • 1157 Views
  • 2 replies
  • 1 likes

Force Logout

Is it possible to force logout my spotify account from any device it is logged into? Because I have changed my password but still gets paused because of use elsewhere.Username: rassehub

Casual Listener

Is it possible to force logout my spotify account from any device it is logged into? Because I have changed my password but still gets paused because of use elsewhere. Username: rassehub

Goodman

Spotify Legend

1088 Views

4 replies

0 likes

  • 1088 Views
  • 4 replies
  • 0 likes

Double registration with one email address: double charge each month. No answer from Service

I have got for some reason by registration two different Spotify IDs, and now I am being charged TWICE each month prom my PayPal account. I tried to contact the service team, but got no answer. What shall I do now? Thank you! Ljudmila

Newbie

 I have got for some reason by registration two different Spotify IDs, and now I am being charged TWICE each month prom my PayPal account. I tried to contact the service team, but got no answer....

Peter__

Community Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Solved!! [Announcement] - Service Outage 19.11.2012

Hi folks. We're experiencing some service issues at the moment which may include but are not limited to login errors or streaming errors. We'll update you here when we're all clear.

Spotify

Spotify

Hi folks. We're experiencing some service issues at the moment which may include but are not limited to login errors or streaming errors. We'll update you here when we're all clear. 

Rorey

Spotify

3427 Views

12 replies

0 likes

  • 3427 Views
  • 12 replies
  • 0 likes