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Some starred tracks disappeared

Hey, I don't understand, but some tracks from my starred song list are disappeared for unknown reasons.I thinks it's about author rights or re-edit of the album on Spotify platforn. But I can't find disappeared tune manually : please, how do I procee...

Casual Listener

Hey,   I don't understand, but some tracks from my starred song list are disappeared for unknown reasons. I thinks it's about author rights or re-edit of the album on Spotify platforn. ...

founiouk

Casual Listener

457 Views

2 replies

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Servers too often offline and so few allowed devices

Hi guys, Little message to tell you how I'm not really happy about spotify by now. I have a premium account, which worked fine until now. But by now the spotify servers get slower and slower. This is not cool, but OK, I can understand you're probably...

Regular

Hi guys,   Little message to tell you how I'm not really happy about spotify by now. I have a premium account, which worked fine until now.   But by now the spotify servers get sl...

HeinrichD10

Newbie

691 Views

2 replies

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Spotify Unlimited Fail

Hello today it seems like i bought Spotify unlimited. I clicked on spotify unlimited to see what specs it had. But then suddenly I paid 50 Dkk for it. I ain't using spotify unlimited, Actually I can't use it at all. I would see if you still could lis...

Newbie

Hello today it seems like i bought Spotify unlimited. I clicked on spotify unlimited to see what specs it had. But then suddenly I paid 50 Dkk for it. I ain't using spotify unlimited, Actually I can'...

Peter__

Community Legend

444 Views

1 replies

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Free Premium Account and No Credit Card or PayPal

i cant sign up for free cause im only 15 and dont have a credit card or pay pal please help me with this i wanna try before i buy

Newbie

i cant sign up for free cause im only 15 and dont have a credit card or pay pal 😞 please help me with this i wanna try before i buy

Peter__

Community Legend

672 Views

1 replies

0 likes

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Billing Premium to Sprint via boku

When I register for Spotify Premium, the system asks for my carrier ( which is sprint) and my phone number. Once I hit continue, it asks me to enter a pin I'm evidently supposed to get via sms. I never get the pin and according to boku its Spotifys i...

Newbie

When I register for Spotify Premium, the system asks for my carrier ( which is sprint) and my phone number. Once I hit continue, it asks me to enter a pin I'm evidently supposed to get via sms. I...

Peter__

Community Legend

2053 Views

1 replies

1 likes

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download Spotify in India on Mac

Can anyone help me please. It's a bit complicated but bear with me!! I have have had a paid for spotify account and application on my Windows PC for a number of years in France and it has worked fine. I then moved to India and, as it was not a free a...

Newbie

Can anyone help me please. It's a bit complicated but bear with me!! I have have had a paid for spotify account and application on my Windows PC for a number of years in France and it has worked fi...

Peter__

Community Legend

3980 Views

1 replies

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Offline files/playlists disappeared/unavailable offline

I am a premium user and have just returned from a trip away where wifi was not available. I planned on listening to my music in offline mode as I usually do. But for some reason, ALL my playlists are not available offline anymore. Now I am home, I am...

Music Fan

I am a premium user and have just returned from a trip away where wifi was not available. I planned&nbsp...

Peter__

Community Legend

495 Views

1 replies

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Solved!! Not ten hours Spotify but only 30 minutes?

Hello there. I need some help.. The moth started only a few days ago and I didn't get 10 hours but 30 minutes! o.o Now I can't listen to music anymore and I have to wait till next month. What's this about? Best wishes.. Daphne

Newbie

Hello there. I need some help..   The moth started only a few days ago and I didn't get 10 hours but 30 minutes! o.o Now I can't listen to music anymore and I have to wait till next month...

Peter__

Community Legend

1166 Views

4 replies

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Pitbull advertisements

WTF Spotify?! I'm receiving some Pitbull Global Warming advertisements on my Spotify Premium! Over the main interface, disturbing like hell! If I click it, it goes to the bottom. Seen it at least five times tonight. Like Spotify free or something. Al...

Regular

WTF Spotify?! I'm receiving some Pitbull Global Warming advertisements on my Spotify Premium! Over the main interface, disturbing like hell! If I click it, it goes to the bottom. Seen it at least fiv...

Stupify

Community Legend

467 Views

1 replies

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RECUPERAR LISTA BORRADA

Necesito ayuda para recuperar una lista que he borrado del ipad el 23 de noviembre . La lista se llama PACO.

Newbie

Necesito ayuda para recuperar una lista que he borrado del ipad el 23 de noviembre . La lista se llama PACO. 

466 Views

0 replies

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Unable to buy Premium on my account.

I have a problem. when i first got spotify i didnt have any problems buying Premium, but a while ago it stoped working. When im trying to buy Premium it says that there is no money om my card, buy there is. If I make a new hotmail, facebook and spoti...

Casual Listener

I have a problem. when i first got spotify i didnt have any problems buying Premium, but a while ago it stoped working. When im trying to buy Premium it says that there is no money om my card, buy t...

meahtenoha

Spotify

943 Views

6 replies

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Facebook Account Sync

Hi,Can you please unlink my dopey boyfriend's Facebook account from my Spotify? I clicked preferences ands connect to resync my own but it flashes a pop up box and then disappears. I'm using a Mac on Safari if this is of any use. Thanks in advance

Casual Listener

Hi, Can you please unlink my dopey boyfriend's Facebook account from my Spotify? I clicked preferences ands connect to resync my own but it flashes a pop up box and then disappears. I'm using a Ma...

meahtenoha

Spotify

624 Views

3 replies

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Premium user name kidnapped?

I have been a Premium user of Spotify since april 2012. Now suddenly, today, I was downgraded to Free user, and all my 100+ playlists were gone. Some very strange things are happening: I entered a support contact form, and later today I again seemed ...

Visitor

I have been a Premium user of Spotify since april 2012. Now suddenly, today, I was downgraded to Free user, and all my 100+ playlists were gone. Some very strange things are happening:   &...

meahtenoha

Spotify

748 Views

1 replies

0 likes

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Cannot log into my premium account , says not active anymore

This issue has been going on for a few days now and its driving my crazy. When I try to log into my premium account it says there is an error , if I try to say I forgot my password it says there is no active account associated with my email or my fac...

Casual Listener

This issue has been going on for a few days now and its driving my crazy. When I try to log into my premium account it says there is an error , if I try to say I forgot my password it says there is n...

Peter__

Community Legend

1472 Views

5 replies

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can't get certain info to show on facebook timeline - anyone with actual answer?!

Hi, Up until recently my facebook timeline used to show my most listened to albums. Then today it suddenly changed to showing my top songs, which I didn't like as I preferred showing the albums. I clicked on the edit/remove button and removed it hopi...

Newbie

Hi,   Up until recently my facebook timeline used to show my most listened to albums.  Then today it suddenly changed to showing my top songs, which I didn't like as I preferred showing...

palmerjor

Casual Listener

640 Views

1 replies

0 likes

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The Top Artists on my Facebook Profile are not showing/ Top Artists on FB is not refreshing/updating

Hi, I've been using Spotify since November 2011, no problem until now. My top artists on facebook will NOT APPEAR anymore.I think it is due to the fact that it is not updating/refreshing anymore. It shows old artists I listened to only.I did not hide...

Newbie

Hi, I've been using Spotify since November 2011, no problem until now. My top artists on facebook will NOT APPEAR anymore. I think it is due to the fact that it is not updating/refreshing anymore....

palmerjor

Casual Listener

2107 Views

3 replies

4 likes

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Adele

Hey everyone! Is there someone who knows if Adele´s song "set the fire to the rain" is avalible on Spotify. I can find only remixes but any original song of Adele. Thx for help! Cheers Jazze

Newbie

Hey everyone!    Is there someone who knows if Adele´s song "set the fire to the rain" is avalible on Spotify. I can find only remixes but any original song of Adele.    T...

Peter__

Community Legend

1145 Views

2 replies

1 likes

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Force Logout

Is it possible to force logout my spotify account from any device it is logged into? Because I have changed my password but still gets paused because of use elsewhere.Username: rassehub

Casual Listener

Is it possible to force logout my spotify account from any device it is logged into? Because I have changed my password but still gets paused because of use elsewhere. Username: rassehub

Goodman

Spotify Legend

1066 Views

4 replies

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Double registration with one email address: double charge each month. No answer from Service

I have got for some reason by registration two different Spotify IDs, and now I am being charged TWICE each month prom my PayPal account. I tried to contact the service team, but got no answer. What shall I do now? Thank you! Ljudmila

Newbie

 I have got for some reason by registration two different Spotify IDs, and now I am being charged TWICE each month prom my PayPal account. I tried to contact the service team, but got no answer....

Peter__

Community Legend

503 Views

1 replies

0 likes

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Solved!! [Announcement] - Service Outage 19.11.2012

Hi folks. We're experiencing some service issues at the moment which may include but are not limited to login errors or streaming errors. We'll update you here when we're all clear.

Spotify

Hi folks. We're experiencing some service issues at the moment which may include but are not limited to login errors or streaming errors. We'll update you here when we're all clear. 

Rorey

Spotify

3407 Views

12 replies

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