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**How to update payment info and change payment options.!***

This seems to get lost in multiple threads so ill post it here. Go to https://www.spotify.com/uk/account/profile/ and look under Country. Youll notice a link to edit payment info.Other countries that are not the United Kingdom can just go to their sp...

Gig Goer

This seems to get lost in multiple threads so ill post it here.   Go to https://www.spotify.com/uk/account/profile/  and look under Country.  Youll notice a link to edit payment...

jimmason412

Casual Listener

47841 Views

3 replies

2 likes

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Visa Declined

When attempting to renew my subscript I am getting the error: "Declined, please check or change payment details." I am in the US. It is a VISA. I called my bank and I have no holds, and am cleared for e-commerce or foreign purchases. They lady at my ...

Newbie

When attempting to renew my subscript I am getting the error: "Declined, please check or change payment details."   I am in the US. It is a VISA. I called my bank and I have no holds, an...

tati_arg

Newbie

7544 Views

14 replies

6 likes

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I'm being overcharged

This is crap. I've been a loyal customer with spotify for about a year now and I always renew my Premium subscription each month. Originally I was under the impression that a month's subscription would cost me $9.99. For the past few months, when I w...

Newbie

This is crap. I've been a loyal customer with spotify for about a year now and I always renew my Premium subscription each month. Originally I was under the impression that a month's subscription wou...

Jeannie3

Newbie

3917 Views

12 replies

3 likes

Premium
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Wrong Facebook Email Associated WIth My Account

Hi!- When I signed up, the wrong email address is linked with my account. It is not my current FB email address, but one I used a long time ago (and is no longer working). How do I fix this?

Casual Listener

Hi!- When I signed up, the wrong email address is linked with my account. It is not my current FB email address, but one I used a long time ago (and is no longer working).    How do I f...

colonelblighty

Newbie

8966 Views

14 replies

0 likes

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Wrong email address and forgotton password help!

Just signed up to Spotify, i've forgotton my password and noticed that i've put the wrong email address in so can't change my password!Could admin change my email address please? have filled in a contact form, but i'm worried i won't get an email sen...

Visitor

Just signed up to Spotify, i've forgotton my password and noticed that i've put the wrong email address in so can't change my password! Could admin change my email address please? have filled in a c...

forevasmiles

Newbie

5766 Views

4 replies

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Solved!! If I cancel my subscription, will it last until it has to be charge again?

I was wondering. If I cancelled my £9.99/month subscription NOW, will I still have spotify premium until the time is up? Or will I not have it at all after I cancel it?

Casual Listener

I was wondering. If I cancelled my £9.99/month subscription NOW, will I still have spotify premium until the time is up? Or will I not have it at all after I cancel it?  

Skullpro

Casual Listener

105302 Views

10 replies

4 likes

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Change language set up

The language set up on my account is not the proper one. Anyone who knows how to change the language?

Newbie

The language set up on my account is not the proper one. Anyone who knows how to change the language?

BigFurryMonster

Regular

95517 Views

81 replies

5 likes

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Cant´t change my credit card!

Hi! I have a new credit card and I´m trying to change the information on my Spotify-page. But I cant! When I try to press "change payment method or credit card details" nothing happens. I never come to another page! Can someone help me? /Liselott

Casual Listener

Hi! I have a new credit card and I´m trying to change the information on my Spotify-page. But I cant! When I try to press  "change payment method or credit card details" nothing happens. I n...

kortjames

Newbie

4434 Views

16 replies

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Solved!! Contact number for Spotify in the UK? My CC charged £334.95 last month

and my account now not accessible! Obviously some sort of fraud but the multiple charges of £50, £25 and £9.99 all have my spotify username against them on my credit card statement, exactly the same as my normal charge of £4.99. I need to contact Spo...

Regular

 and my account now not accessible!   Obviously some sort of fraud but the multiple charges of £50, £25 and £9.99 all have my spotify username against them on my credit card statement, ex...

RondaG

Newbie

72202 Views

89 replies

0 likes

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gift card delivery time

I bought a gift card for a friend and set it to be delivered via email on a certain date. Is there a certain time during that day that it will be emailed to him? Will I receive an additional email confirming that he received the gift card?

Visitor

I bought a gift card for a friend and set it to be delivered via email on a certain date.  Is there a certain time during that day that it will be emailed to him? Will I receive an additional em...

nosdrahcir19

Newbie

4627 Views

11 replies

6 likes

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Solved!! Moved abroad permanently

Hi, I moved from the Netherlands to the UK. My Free Account stopped working. Will it start working again by changing country to UK and entering details of a UK payment card? Thx, Toni

Casual Listener

Hi,   I moved from the Netherlands to the UK. My Free Account stopped working. Will it start working again by changing country to UK and entering details of a UK payment card?   Thx...

toni_a

Casual Listener

8629 Views

12 replies

0 likes

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Solved!! Spotify won't let me log in

It's nothing to do with firewall, simply when the little box comes up and tells me to log in I enter my facebook username and facebook password and it says they are incorrect. I have tried numerous other combinations of what it could be. I then follo...

Casual Listener

It's nothing to do with firewall, simply when the little box comes up and tells me to log in I enter my facebook username and facebook password and it says they are incorrect. I have tried numerous o...

Blandaxt

Casual Listener

102037 Views

45 replies

4 likes

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Solved!! Signed up for 30-Days Free Trial, credit card got charged immediately!

Hi, I signed up for a 30 day trial one week ago and my credit card got charged 9.99 bucks immediately.I wrote an email to Spotify support 7 days ago but still got no answer. Of course I checked my spam folder. I'm a happy rdio.com customer but I thou...

Newbie

Hi,   I signed up for a 30 day trial one week ago and my credit card got charged 9.99 bucks immediately. I wrote an email to Spotify support 7 days ago but still got no answer. Of course I ch...

aliseji

Newbie

5502 Views

39 replies

0 likes

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Solved!! Can't sign-up/subscribe

I first tried to sign up with a new account on 04/04/2013 and have tried today as well, 05/04/2013 but I can't seem to sign up. I get a message saying the username and/or email address is already taken. This includes bashing random letters and number...

Newbie

I first tried to sign up with a new account on 04/04/2013 and have tried today as well, 05/04/2013 but I can't seem to sign up. I get a message saying the username and/or email address is already tak...

Harpal1

Newbie

51312 Views

7 replies

4 likes

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He comprado tarjeta regalo y no le ha llegado al beneficiario

Hola, Entré con mi código de Usuario en Spotify y compré una tarjeta regalo de 12 meses. La tarjeta no ha llegado al destinatario y he comprobado con él que la dirección de email era la correcta. Sin embargo a mí sí me ha llegado un mensaje con el re...

Newbie

Hola, Entré con mi código de Usuario en Spotify y compré una tarjeta regalo de 12 meses. La tarjeta no ha llegado al destinatario y he comprobado con él que la dirección de email era la correcta. ...

Ariel09

Newbie

2355 Views

6 replies

0 likes

Premium
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Songs Not Available?

Hello. I am unsure why some songs are unavailble? I'm paying for the Premium. There are some songs, for example Sunglasses At Night by Corey Hard, that are only SOMETIMES available. Happened with a lot of MJ's songs too. Songs will be playable, I'll ...

Casual Listener

Hello.  I am unsure why some songs are unavailble?  I'm paying for the Premium.  There are some songs, for example Sunglasses At Night by Corey Hard, that are only SOMETIMES available....

KW90

Newbie

73605 Views

36 replies

27 likes

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Getting rid of Spotify

Hey, I can't seem to delete my Spotify account.. this isn't my computer so I was wondering if there is any way to delete it from the computer? Serene

Newbie

Hey, I can't seem to delete my Spotify account.. this isn't my computer so I was wondering if there is any way to delete it from the computer? Serene

MalwareSux

Newbie

12871 Views

11 replies

0 likes

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Solved!! Password reset not working

Apparently I've forgotten my password. I've tried to reset it via the "Forgot your password?" link several times over the past 2 weeks. I also opened a case (#00863814) but didn't get any further with that, either. I've checked my spam, nothing. I di...

Visitor

Apparently I've forgotten my password. I've tried to reset it via the "Forgot your password?" link several times over the past 2 weeks. I also opened a case (#00863814) but didn't get any further...

drunksaint

Casual Listener

94494 Views

28 replies

4 likes

Account
Login
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Solved!! CAN'T EDIT ACCOUNT INFO

I've been trying to link my Spotify account to my Sonos but I'm running into some issues. When I try and request a password I get the following error: "We're sorry, your email address was not available, please try to log out, log back in and try agai...

Casual Listener

I've been trying to link my Spotify account to my Sonos but I'm running into some issues. When I try and request a password I get the following error:  "We're sorry, your email address was not a...

Elou1657

Newbie

20167 Views

20 replies

0 likes

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Free Premium Account and No Credit Card or PayPal

Hi, I want to use Spotifts' free 30 day premium, but cannot without a Credit Card or PayPal. I want to use the free 30 day trial and then buy cards to keep my spotify going. I dont have a Credit Card or PayPal, what can I do? Please dont say there is...

Casual Listener

Hi,   I want to use Spotifts' free 30 day premium, but cannot without a Credit Card or PayPal. I want to use the free 30 day trial and then buy cards to keep my spotify going. I dont have a ...

Miahbree

Newbie

34891 Views

10 replies

3 likes

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