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Hi,I couldn't find it on google so I came here with my question which
is, Where can I see all of the devices that are logged in on my account,
if atleast there is such a thing because I can't find it.Thanks
Decided to cancel my Spotify Premium trial, and when I get to the
verification page, it says my password is incorrect, even though I typed
in the same password. I haven't had any response from support. I'd
rather not be charged. Someone help please.
Decided to cancel my Spotify Premium trial, and when I get to the verification page, it says my password is incorrect, even though I typed in the same password. I haven't had any response from suppor...
Okay, so I want to keep my facebook deactivated, but when I log into
Spotify it reactivates my Facebook. Is there a way to keep Facebook
deactivated and use spotify? I don't mind even linking my account with a
new facebook account that has no friends...
Okay, so I want to keep my facebook deactivated, but when I log into Spotify it reactivates my Facebook. Is there a way to keep Facebook deactivated and use spotify? I don't mind even linkin...
I moved to Germany and cannot change my country in my profile. Here's
what happens every time: When I change my country to Germany from the US
(including postal code, or not, I've tried both ways) and update it
tells my email address is being used by...
I moved to Germany and cannot change my country in my profile. Here's what happens every time: When I change my country to Germany from the US (including postal code, or not, I've tried b...
hello, my spotify acount is sync by facebook but i cant use facebook at
work and also can't use spotify at work because facebook is blocked by
proxy of my enterprise . Can I "unsync" my acount with facebook to be
able to use it at work ansd also taki...
hello,
my spotify acount is sync by facebook
but i cant use facebook at work and also can't use spotify at work because facebook is blocked by proxy of my enterprise .
Can I "unsync" my a...
This seems to get lost in multiple threads so ill post it here. Go to
https://www.spotify.com/uk/account/profile/ and look under Country.
Youll notice a link to edit payment info.Other countries that are not
the United Kingdom can just go to their sp...
This seems to get lost in multiple threads so ill post it here. Go to https://www.spotify.com/uk/account/profile/ and look under Country. Youll notice a link to edit payment...
When attempting to renew my subscript I am getting the error: "Declined,
please check or change payment details." I am in the US. It is a VISA. I
called my bank and I have no holds, and am cleared for e-commerce or
foreign purchases. They lady at my ...
When attempting to renew my subscript I am getting the error: "Declined, please check or change payment details."
I am in the US.
It is a VISA.
I called my bank and I have no holds, an...
This is crap. I've been a loyal customer with spotify for about a year
now and I always renew my Premium subscription each month. Originally I
was under the impression that a month's subscription would cost me
$9.99. For the past few months, when I w...
This is crap. I've been a loyal customer with spotify for about a year now and I always renew my Premium subscription each month. Originally I was under the impression that a month's subscription wou...
Hi!- When I signed up, the wrong email address is linked with my
account. It is not my current FB email address, but one I used a long
time ago (and is no longer working). How do I fix this?
Hi!- When I signed up, the wrong email address is linked with my account. It is not my current FB email address, but one I used a long time ago (and is no longer working).
How do I f...
Just signed up to Spotify, i've forgotton my password and noticed that
i've put the wrong email address in so can't change my password!Could
admin change my email address please? have filled in a contact form, but
i'm worried i won't get an email sen...
Just signed up to Spotify, i've forgotton my password and noticed that i've put the wrong email address in so can't change my password! Could admin change my email address please? have filled in a c...
I was wondering. If I cancelled my £9.99/month subscription NOW, will I
still have spotify premium until the time is up? Or will I not have it
at all after I cancel it?
I was wondering.
If I cancelled my £9.99/month subscription NOW, will I still have spotify premium until the time is up?
Or will I not have it at all after I cancel it?
Hi! I have a new credit card and I´m trying to change the information on
my Spotify-page. But I cant! When I try to press "change payment method
or credit card details" nothing happens. I never come to another page!
Can someone help me? /Liselott
Hi!
I have a new credit card and I´m trying to change the information on my Spotify-page. But I cant!
When I try to press "change payment method or credit card details" nothing happens. I n...
and my account now not accessible! Obviously some sort of fraud but the
multiple charges of £50, £25 and £9.99 all have my spotify username
against them on my credit card statement, exactly the same as my normal
charge of £4.99. I need to contact Spo...
and my account now not accessible! Obviously some sort of fraud but the multiple charges of £50, £25 and £9.99 all have my spotify username against them on my credit card statement, ex...
I bought a gift card for a friend and set it to be delivered via email
on a certain date. Is there a certain time during that day that it will
be emailed to him? Will I receive an additional email confirming that he
received the gift card?
I bought a gift card for a friend and set it to be delivered via email on a certain date. Is there a certain time during that day that it will be emailed to him? Will I receive an additional em...
Hi, I moved from the Netherlands to the UK. My Free Account stopped
working. Will it start working again by changing country to UK and
entering details of a UK payment card? Thx, Toni
Hi,
I moved from the Netherlands to the UK. My Free Account stopped working. Will it start working again by changing country to UK and entering details of a UK payment card?
Thx...
It's nothing to do with firewall, simply when the little box comes up
and tells me to log in I enter my facebook username and facebook
password and it says they are incorrect. I have tried numerous other
combinations of what it could be. I then follo...
It's nothing to do with firewall, simply when the little box comes up and tells me to log in I enter my facebook username and facebook password and it says they are incorrect. I have tried numerous o...
Hi, I signed up for a 30 day trial one week ago and my credit card got
charged 9.99 bucks immediately.I wrote an email to Spotify support 7
days ago but still got no answer. Of course I checked my spam folder.
I'm a happy rdio.com customer but I thou...
Hi, I signed up for a 30 day trial one week ago and my credit card got charged 9.99 bucks immediately. I wrote an email to Spotify support 7 days ago but still got no answer. Of course I ch...
I first tried to sign up with a new account on 04/04/2013 and have tried
today as well, 05/04/2013 but I can't seem to sign up. I get a message
saying the username and/or email address is already taken. This includes
bashing random letters and number...
I first tried to sign up with a new account on 04/04/2013 and have tried today as well, 05/04/2013 but I can't seem to sign up. I get a message saying the username and/or email address is already tak...
Hola, Entré con mi código de Usuario en Spotify y compré una tarjeta
regalo de 12 meses. La tarjeta no ha llegado al destinatario y he
comprobado con él que la dirección de email era la correcta. Sin embargo
a mí sí me ha llegado un mensaje con el re...
Hola,
Entré con mi código de Usuario en Spotify y compré una tarjeta regalo de 12 meses. La tarjeta no ha llegado al destinatario y he comprobado con él que la dirección de email era la correcta.
...