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How Do I contact Support and check my plan?

How Do I contact Support and check my plan?

How Do I contact Support and check my plan?

 

Plan

Free/Premium

Country

 

 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

How Do I contact Support and check my plan?

 

Reply
2 Replies

Hey @kegsi,

 

Welcome to the community!

You can check the status of your subscription by logging into your account page, and select Subscription in the menu on the left.

 

Here you can:

  • Confirm your subscription status (Premium or Free).
  • Check who manages your subscription (Spotify, iTunes, your broadband provider, etc.)
  • Check the cost of your subscription.
  • View your next billing date.

For more information regarding subscription status, check out this support article.

 

If you'd still like to contact the Spotify support team directly, you reach them using the online contact form or by sending a private message to @SpotifyCares on twitter.

 

Let me know if there's anything I can help you with. Happy listening 🙂

NoahSpotify Star
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If you are already logged in, you click on account. if you see an advertising banner - you have a free subscription 😉 you need to scoll down a bit before you can see the menue on the left that take you to your subscription

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