How can I change my payment details if I can't log in at all?

[#1]

I can't log in by username, password or phone number and need to change my direct debit details. Can someone please help me ASAP?

[ribezaz]

Hey! Welcome to the Spotify Community, it will be a pleasure to help you 🙂

I'm sorry for what you're going through, but you need to log in to your account to be able to modify this data, as it is sensitive user information. I recommend reading this article so you can regain your access.

Keep me posted if you need help!

Cheers,
ribezaz