Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I do have my FB associated to my gmail account but for spotify re two different sign in sessions and do not allow me to register my email on the account opened with facebook which is the premium account.
In December 2022 and January 2023 you charged me twice. Please, return the money.
Hello,I'd like to delete my account and my data from Spotify, but seem unable to do so. Account removal page doesn't send me any mail, neither does the support bot. Trying these two in a private window doesn't help with it either.It shouldn't be this...
Me and my daughter are part of a family premium plan of my ex girlfriend. I am trying to save playlists. the issue is I am pretty sure which email I have used to sign up my daughter, because of find the invitation mail on her postbox. however is lost...
Necesito qué me dejen pagar que pueda pasar mi pago estoy intentando tanto de débito como de crédito y no me toma el l pago y pauso el plan premium necesito que me solucionen el problema
I do not remember my password and do not have access to the email address associated to my account.
PlanPremiumCountryUSA My Question or IssueAlmost a month ago, I was told my account has been disabled\my ability to upload content has revoked and Spotify will not provide any additional information. I can’t login to my account but thankfully my publ...
I plan on buying one of the Spotify gift cards available at Target to purchase myself a subscription, and I also plan to purchase one for a friend. Do I have to have a credit card/Paypal account on file to even use the gift card to buy a subscription...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I have a Premium and trying to change my country to Poland.Device: MacBook Pro 2020. MacOS Monterey v. 12.3.1. Long story short. I moved to Poland and I received polish bank card. But I cannot pay with it for Premium because country and card mismatch...
My regular account payment is processed by credit card. I have double checked my membership and my credit card statement. There is an ADDITIONAL charge being taken from my bank account that looks like a genuine charge, the problem is, I don't have tw...
I currently have a Spotify Premium plan paid through iTunes and need to cancel it in order to switch to a Premium Duo plan through Spotify. Will I lose all my music data, including playlists?
PlanFreeCountrySwedenDeviceOne plus 8t, chromebook Operating SystemAndroid, windows 10 My Question or IssueI made my account in 2015 (i think) then I didn't know that I forgot an "m" in (.com). I just realized it some days ago while I was trying to l...
Plan PremiumCountryGermanyDeviceUlefone Armor 9EOperating SystemAndroid 10 I'm encountering a problem with Spotify connect. Out of nowhere, I can see a strange device in my devices screen, a JBL bluetooth box (beneath the device name it says : "Kim i...
Hello everyone, I am a daily user of Spotify - almost since it came out - but I have one single question for the Spotify support team. How do I block music from a specific country? I'm danish and the music I'm nearly being forced to listen to through...
I am part of a familly account but no longer wish to be. If the family admin removes me how do I pay for my own account and keep all my playlists etc...?
Plan - Premium duo Country - Canada and québec My Question or Issue - I bought a Spotify Premium Service card for 3 months and it does not work with my premium duo account. I was not expecting it as the card is saying that it does not work with famil...
i got an email confirmatiom that my account is closes and can no longer be accessible. however, i tried to search it again and still showed. I want it deleted or erased asap.
This is not the account I normally use. I've had to create this account to post on these forums because I can't login to my standard account because Facebook is blocked at work and it's a Facebook account. I don't want my standard account to be a Fac...
A month ago I purchased a special offer to get Spotify Prime for three month for only 9,99€ but my account was not upgraded. My money is gone and I tried everything written in the help section. I think the problem started because of a poor internet c...