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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 376 Views
  • 0 replies
  • 6 likes
  • Security
  • 376 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439223 Views
  • 970 replies
  • 108 likes
  • Account
  • 439223 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195079 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195079 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106763 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106763 Views
  • 70 replies
  • 11 likes

Removed playlist

Plan PremiumCountry Spain Device All Hi, One of my favourite playlists seems to have disappeared. It was official spotify-collated playlist Called 'Radiante', which featured a mix of latino alt-pop songs. I had it saved as a favourite and it is no lo...

  • Newbie
  • Plan Premium Country Spain   Device All   Hi, One of my favourite playlists seems to have disappeared. It was official spotify-collated playlist Called 'Radiante', which featured ...
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 140 Views
  • 1 replies
  • 0 likes

Changing email address on android phone account to new email address without losing music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I transfer music on old email address to new email address

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can...
  • Maxim
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Deleted account, still paying

Hey, i bought Spotify premium, but on the wrong account, so i deleted this one and bought it one the right one. Now i pay for both accounts and cant log in to the one i dont want anymore. What should i do?

  • Visitor
  • Hey, i bought Spotify premium, but on the wrong account, so i deleted this one and bought it one the right one. Now i pay for both accounts and cant log in to the one i dont want anymore. What should...
  • BabyEcho0_YT
  • Roadie
  • 227 Views
  • 2 replies
  • 0 likes
  • 227 Views
  • 2 replies
  • 0 likes

Warum kann ich mich in meinen Account nicht einloggen

Wenn ich mich einloggen will steht bei mir error obwohl mein passwort und email richtig sind was soll ich jz machen

  • Visitor
  • Wenn ich mich einloggen will steht bei mir error obwohl mein passwort und email richtig sind was soll ich jz machen
  • Maxim
  • Spotify Star
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

how to change plan manager

i want to change my plan manager

  • Visitor
  • i want to change my plan manager
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

downloading songs with a premium duo account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am having a lot of trouble finding out how to download songs off my premium duo account. I ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am ha...
  • Maxim
  • Spotify Star
  • 772 Views
  • 1 replies
  • 0 likes
  • Premium
  • 772 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't Make New Account

PlanFreeCountryUSADeviceChromebook and LG My Question or IssueSo I have tried on multiple devices and accounts, but I can't make a new account. What happens is I delete my account, and confirm the email. Then I try to use my email for a new account a...

  • Visitor
  • Plan Free Country USA Device Chromebook and LG   My Question or Issue So I have tried on multiple devices and accounts, but I can't make a new account. What happens is I delete my accoun...
  • Yordan
  • Moderator
  • 29864 Views
  • 8 replies
  • 2 likes
  • Account
  • 29864 Views
  • 8 replies
  • 2 likes

Country and payment change

I have a registered premium account in the UK with a UK payment method. I want to change the account and payment method to a German one. Updating a payment method (PayPal and credit card) registered in Germany does not work, despite tips to the contr...

  • Visitor
  • I have a registered premium account in the UK with a UK payment method. I want to change the account and payment method to a German one. Updating a payment method (PayPal and credit card) registered ...
  • Maxim
  • Spotify Star
  • 260 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 260 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Problème paiement

Bonjour,Ayant changer de carte VISA, je dois actualiser les données de paiement. MAIS, une fois que tout est rempli, j'ai beau cliquer sur le bouton "démarrer mon abonnement spotify premium", rien ne se passe ! Help me please ! je ne sais plus quoi f...

  • Casual Listener
  • Bonjour, Ayant changer de carte VISA, je dois actualiser les données de paiement. MAIS, une fois que tout est rempli, j'ai beau cliquer sur le bouton "démarrer mon abonnement spotify premium", rien ...
  • OscarDC
  • Moderator
  • 3313 Views
  • 9 replies
  • 1 likes
  • Premium
  • 3313 Views
  • 9 replies
  • 1 likes

I'm trying to login into my account but it says that something went wrong

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Free
  • 345 Views
  • 1 replies
  • 0 likes

Solved!! Importing songs from Google Play into Spotify

Dear Spotify Support, I presume that Google Play does not support or provide any tool to export songs + playlists into Spotify. If this was the case, I would like to know which steps I should follow in order to do it manually. Thank you in advanceAsi...

  • Music Fan
  • Dear Spotify Support,   I presume that Google Play does not support or provide any tool to export songs + playlists into Spotify. If this was the case, I would like to know which steps I shoul...
  • Oghenekaro
  • Casual Listener
  • 8493 Views
  • 5 replies
  • 0 likes
  • Account
  • 8493 Views
  • 5 replies
  • 0 likes

Follower count not showing up on my account

PlanPremiumCountry DeviceiPhone 11Operating SystemiOS 16 My Question or Issue A musician I know recently uploaded songs of theirs to Spotify and it's showing that they have 0 followers when I know that they have followers (myself included). Searched ...

  • Casual Listener
  •   Plan Premium Country   Device iPhone 11 Operating System iOS 16   My Question or Issue  A musician I know recently uploaded songs of theirs to Spotify and it's showin...
  • Maxim
  • Spotify Star
  • 277 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 277 Views
  • 3 replies
  • 0 likes

Solved!! Change primary accout to an old alredy registerd email

Hello!I have creatad an old spotify accout on my main mail that is not used.And i have another accout that i use on another email, but i will lose this email beacuse im changing workplace and want to change the email too the old one above, but i cant...

  • Casual Listener
  • Hello! I have creatad an old spotify accout on my main mail that is not used. And i have another accout that i use on another email, but i will lose this email beacuse im changing workplace and...
  • Maxim
  • Spotify Star
  • 297 Views
  • 3 replies
  • 0 likes
  • Account
  • 297 Views
  • 3 replies
  • 0 likes

how to change mobile no. and keep my profile and all playlists... could not find this info, tks !

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
  • 268 Views
  • 1 replies
  • 0 likes

Solved!! Spotify asks me to change to Premium, but I want to stay with my free plan.

I'm on the free plan, moved to a different country from where I signed from. I've been using it for 14 days. After that, the service asked me to upgrade to premium, but I didn't do it. Instead, I changed my country to my new country of residence. I t...

  • Casual Listener
  • I'm on the free plan, moved to a different country from where I signed from. I've been using it for 14 days. After that, the service asked me to upgrade to premium, but I didn't do it. Instead, I cha...
  • Maxim
  • Spotify Star
  • 333 Views
  • 3 replies
  • 0 likes
  • 333 Views
  • 3 replies
  • 0 likes

Changing country, package automatically downgraded from Duo to Individual?

I moved back from Thailand to France. As I cancelled my credit card, payment got rejected. Therefore as I want to change my credit card, I tried to change country to France. When I do that, the package gets downgraded from Duo to Individual. How can ...

  • Casual Listener
  • I moved back from Thailand to France. As I cancelled my credit card, payment got rejected. Therefore as I want to change my credit card, I tried to change country to France. When I do that, the packa...
  • Maxim
  • Spotify Star
  • 210 Views
  • 3 replies
  • 0 likes
  • 210 Views
  • 3 replies
  • 0 likes

Superuser Contribution I'm trying to login into my account but it says that something went wrong

I updated the app, reinstalled it and I know that my password is correct too because I logged in here and it worked - It's annoying because I had 3 days left of Premium and now I can't even use it

  • Visitor
  • I updated the app, reinstalled it and I know that my password is correct too because I logged in here and it worked - It's annoying because I had 3 days left of Premium and now I can't even use it
  • Lyubka
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Remove family member from closed account

PlanPremium FamilyCountryAustralia My Question or IssueI recently shut down family account as the manager and join Duo account my wife setup. My brother who was on the family account can't seem to setup his own subscription as he is still connected t...

  • Visitor
  •     Plan Premium Family Country Australia     My Question or Issue I recently shut down family account as the manager and join Duo account my wife setup. My brother who w...
  • Maxim
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Solved!! Songs I had in my playlists are now grey out and say "No longer available"!

PlanPremiumCountry Device(iPhone 8 plus and PC)Operating System(iOS 16.6 and Windows 10) My Question or IssueThe last 20 days songs have started being unavailable in my playlists. Initially was one song only and now they increase.They appear as grey ...

screenshot.1239261150.jpeg screenshot.1239261151.jpeg screenshot.1239261152.jpeg
  • Casual Listener
  • Plan Premium Country   Device (iPhone 8 plus and PC) Operating System (iOS 16.6 and Windows 10)   My Question or Issue The last 20 days songs have started being unavailable in my ...
  • Maxim
  • Spotify Star
  • 604 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
  • 604 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't Login or Reset Password or Register With my Email Address

I got a new computer and installed Spotify after a long time of not using it on my previous computer... but there's a problem now. I can't log in with any known information... every password I could possibly use is invalid. "The Username or Password ...

  • Casual Listener
  • I got a new computer and installed Spotify after a long time of not using it on my previous computer... but there's a problem now.   I can't log in with any known information... every password...
  • Alex
  • Spotify Legend
  • 3926 Views
  • 8 replies
  • 1 likes
  • Account
    Login
  • 3926 Views
  • 8 replies
  • 1 likes