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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Elena
  • Moderator
  • 399223 Views
  • 952 replies
  • 107 likes
  • Account
  • 399223 Views
  • 952 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171930 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171930 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99186 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99186 Views
  • 68 replies
  • 10 likes

Has Spotify issued changes for their terms effective March 24, 2023?

Received email asking me to click links to accept new terms or account will need to be cancelled.

  • Visitor
  • Received email asking me to click links to accept new terms or account will need to be cancelled.
  • Maxim
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Account disabled

Plan- spotify studentspremium Country- U.S. Device- Iphone 13 Operating System- iOS 16.3 My Question or IssueMy mom has removed her card from my payment portal. I want to add my card in but now it says my account is disabled. It won't let me use my e...

  • Visitor
  • Plan- spotify students premium  Country- U.S.   Device- Iphone 13   Operating System- iOS 16.3   My Question or Issue My mom has removed her card from my payment portal. ...
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
  • 150 Views
  • 1 replies
  • 0 likes

Solved!! How do I get my account back?

I had an account where I forgot my password, so I pressed the Forgot Password button, but the email for this account was deleted so I can't change my password. What should I do?

  • Newbie
  • I had an account where I forgot my password, so I pressed the Forgot Password button, but the email for this account was deleted so I can't change my password. What should I do?
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

I can't login through phone number

It keeps on showing something went wrong

  • Visitor
  • It keeps on showing something went wrong
  • Hectorz
  • Regular
  • 578 Views
  • 5 replies
  • 0 likes
  • 578 Views
  • 5 replies
  • 0 likes

Superuser Contribution Interruption

I keep getting random songs, that I do not like at all, interrupting what ever I'm listening to. I'm about to cancel my subscription. This **bleep**.

  • Visitor
  • I keep getting random songs, that I do not like at all, interrupting what ever I'm listening to. I'm about to cancel my subscription. This **bleep**.
  • OscarDC
  • Moderator
  • 1518 Views
  • 1 replies
  • 0 likes
  • 1518 Views
  • 1 replies
  • 0 likes

Superuser Contribution BUG: Did you know that you can't follow users with custom usernames?

Hello Spotify Community! While exploring the Spotify platform, I realized that you can't unfollow users with custom usernames. Feel free to check out these users with custom usernames - you can't unfollow them! When trying to unfollow them via the Sp...

  • Casual Listener
  • Hello Spotify Community!   While exploring the Spotify platform, I realized that you can't unfollow users with custom usernames. Feel free to check out these users with custom usernames -...
  • Alex
  • Spotify Legend
  • 300 Views
  • 4 replies
  • 1 likes
  • Account
  • 300 Views
  • 4 replies
  • 1 likes

Unsuccessful transfer

PlanPremiumCountryUSADeviceMacBook Air Operating SystemLatest iOS My Question or IssueReached out to Spotify to transfer the data form my account and after they did it they deleted both accounts

  • Newbie
  •   Plan Premium Country USA Device MacBook Air  Operating System Latest iOS   My Question or Issue Reached out to Spotify to transfer the data form my account and after they ...
  • Taylith
  • Community Legend
  • 209 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 209 Views
  • 1 replies
  • 1 likes

Superuser Contribution Logged me out and can't log back in (Bought premium)

I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop perfectly fine but for some reason it logged me out in the afternoon when I stopped using it and is not allowing me to log back in wit...

  • Newbie
  • I was logged out of my account for some reason I bought premium in the morning and logged into Spotify on my laptop  perfectly fine but for some reason it logged me out in the afternoon when I s...
  • Lyubka
  • Moderator
  • 490 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
  • 490 Views
  • 3 replies
  • 1 likes

Change country in order to join family premium

PlanI was individual Premium but my partner let me join his family premium so I canceled individual premium. CountryJapan DeviceiPhone 13pro My Question or IssueI started in Japan but I moved to USA so I want to change the country in order to join hi...

  • Casual Listener
  •   Plan I was individual Premium but my partner let me join his family premium so I canceled individual premium.  Country Japan    Device iPhone 13pro   My Questi...
  • Mayuloha808
  • Casual Listener
  • 303 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 303 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify started playing and liking music by itself

The other day, as I was pulling into the parking lot of an arcade, my Spotify suddenly stopped my current playlist, and started playing what I guess was the music playing on their local system. Every time I got back to my playlist, it ended up switch...

  • Newbie
  • The other day, as I was pulling into the parking lot of an arcade, my Spotify suddenly stopped my current playlist, and started playing what I guess was the music playing on their local system. ...
  • OscarDC
  • Moderator
  • 891 Views
  • 1 replies
  • 0 likes
  • 891 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgraded account and lost playlist

PlanFree/PremiumCountryaustralia Device(iPhone 11 i upgraded to premium and my old account seems to have been deleted and have lost my playlist… getting desperate to find it for 60th birthday party

  • Visitor
  • Plan Free/Premium Country australia   Device (iPhone 11     i upgraded to premium and my old account seems to have been deleted and have lost my playlist… getting desperate to...
  • Elena
  • Moderator
  • 153 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot reset my password.

I’m trying to log on to my account, which I haven’t used in a while. Since I don’t remember my password, I requested to reset it. In the email I received I was prompted to press a link. However, when pressing the link, the next screen stated that the...

  • Visitor
  • I’m trying to log on to my account, which I haven’t used in a while. Since I don’t remember my password, I requested to reset it. In the email I received I was prompted to press a link. However, when...
  • Lyubka
  • Moderator
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account downgraded to free, but i have paid

Hi, MY Account was downgraded to free Account. But i have paid. I cant See the problem. Does anyone knows why?

  • Newbie
  • Hi, MY Account was downgraded to free Account. But i have paid. I cant See the problem. Does anyone knows why?
  • Lyubka
  • Moderator
  • 3029 Views
  • 7 replies
  • 0 likes
  • 3029 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Artist Page link does not work on Facebook.

I am having an issue trying to link my spotify artists page on my Facebook in the "websites and social links". When I add it, the button is clickable but on my phone it opens up Spotify and says error, have another go... and on PC/Mac it just opens u...

  • Regular
  • I am having an issue trying to link my spotify artists page on my Facebook in the "websites and social links". When I add it, the button is clickable but on my phone it opens up Spotify and says erro...
  • ElderAethers
  • Casual Listener
  • 2914 Views
  • 4 replies
  • 3 likes
  • Account
    Other
  • 2914 Views
  • 4 replies
  • 3 likes

Account Disabled / Need Help Please

PlanPremiumCountryUSADevicemultiple devicesOperating Systemmultiple OS My Question or IssueIn having an extremely frustrating problem where Spotify disabled my account and now refuses to help or even give me any information. I do not want to share ma...

  • Gig Goer
  • ...ow refuses to help or even give me any information. I do not want to share many details publicly, but it happened because someone filed multiple complaints about a playlist. After each complaint, I e...
  • MCA94
  • Gig Goer
  • 520 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 520 Views
  • 3 replies
  • 0 likes

Help: Forgot my email address and password connected to my account

PlanPremiumCountrySwedenDeviceiPhone My Question or IssueI created my account a long time ago, in the early Spotify days. Because Apple has made it super easy to transfer apps and login accounts when you switch to a new phone, I've managed to always ...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone   My Question or Issue I created my account a long time ago, in the early Spotify days. Because Apple has made it super easy to transfer apps an...
  • misakss
  • Casual Listener
  • 1409 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1409 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Close my account' link broken.

Hello.I want to delete my account due to the severely unwanted changes to the service. However the e-mail closure link doesn't work. The address is invalid.Is there any other way I can get my account and data deleted other than by clicking the link i...

  • Visitor
  • Hello. I want to delete my account due to the severely unwanted changes to the service. However the e-mail closure link doesn't work. The address is invalid. Is there any other way I can get my...
  • Joan
  • Moderator
  • 525 Views
  • 5 replies
  • 0 likes
  • 525 Views
  • 5 replies
  • 0 likes

Spotify AdStudio in Belgium / billing country

Hi, We're a brand based in Belgium and looking to advertise on Spotify. While testing a campaign setup I had to choose for the Netherlands as Belgium isn't an option in the list of billing countries/business address country. However, we're able to ta...

  • Visitor
  • Hi,   We're a brand based in Belgium and looking to advertise on Spotify.  While testing a campaign setup I had to choose for the Netherlands as Belgium isn't an option in the list of bi...
  • Maxim
  • Spotify Star
  • 3434 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 3434 Views
  • 1 replies
  • 1 likes

How do you talk with a human to get an issue resolved?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • BabyEcho0_YT_SP
  • Roadie
  • 1373 Views
  • 1 replies
  • 0 likes
  • Account
  • 1373 Views
  • 1 replies
  • 0 likes