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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • orenmagen
  • Casual Listener
  • 282120 Views
  • 829 replies
  • 87 likes
  • Account
  • 282120 Views
  • 829 replies
  • 87 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134083 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134083 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 76079 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 76079 Views
  • 63 replies
  • 8 likes

Superuser Contribution My student verification isn't working

I've tried it multiple times. In an incognito window as well and that didn't work either.

  • Visitor
  • I've tried it multiple times. In an incognito window as well and that didn't work either.
  • Jeremy
  • Spotify
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution recuperar playlist en cuenta premium desde cuenta free

Tengo 2 cuentas la primera free (iniciada con número de móvil) con playlists y la segunda familiar premium donde no puedo recuperar mis playlists de la otra cuenta, cómo puedo enlazarlas o unificar la información existente?

  • Visitor
  • Tengo 2 cuentas la primera free (iniciada con número de móvil) con playlists y la segunda familiar premium donde no puedo recuperar mis playlists de la otra cuenta, cómo puedo enlazarlas o unificar l...
  • Yordan
  • Moderator
  • 123 Views
  • 1 replies
  • 1 likes
  • 123 Views
  • 1 replies
  • 1 likes

Not receiving emails from Spotify

I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The emalis also are not going to spam. I liked getting e...

  • Casual Listener
  • I stopped receiving any emails from Spotify in Sept 2021. I checked my notification settings and I am set up to receive all emails. Also the email address associated with my account is correct. The...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Superuser Contribution Collaborative playlist issue with adding songs

PlanPremiumCountry Bulgaria Operating System( IOS, Windows 10) My Question or IssueHello guys, I and two friends want to create a playlist together so that we can all share the music we love.I created a public playlist, so far so good, I started addi...

  • Newbie
  • Plan Premium Country  Bulgaria     Operating System ( IOS, Windows 10)   My Question or Issue Hello guys,  I and two friends want to create a playlist together so ...
  • Yordan
  • Moderator
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 146 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist sorting on mobile

I have no option to manually sort playlists, only the five(Alphabetical, creator, Recently played, Recently added and most recent)This is across all mobile devices(iOS both ipad/phone and main android phone)This used to be a feature, i have friends w...

  • Casual Listener
  • I have no option to manually sort playlists, only the five(Alphabetical, creator, Recently played, Recently added and most recent) This is across all mobile devices(iOS both ipad/phone and main andr...
  • Yordan
  • Moderator
  • 209 Views
  • 6 replies
  • 0 likes
  • 209 Views
  • 6 replies
  • 0 likes

Account is missed

PlanFree/PremiumCountryRussia, changed to USAMy Question or IssueDid my account banned? I was thrown out of all devices. Unable to login.Password reset doesn't work either, writes: "We did not find such a user or such an email address in Spotify."

  • Visitor
  • Plan Free/Premium Country Russia, changed to USA My Question or Issue Did my account banned? I was thrown out of all devices. Unable to login. Password reset doesn't work either, writes: "...
  • Maxim
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
  • 100 Views
  • 1 replies
  • 0 likes

I can' t create account for my 13 year old child

Spotify's T&C state that you have to be 13+ year old and it doesn't let me create an account. Please advice

  • Visitor
  • Spotify's T&C state that you have to be 13+ year old and it doesn't let me create an account. Please advice
  • Maxim
  • Spotify Star
  • 91 Views
  • 1 replies
  • 1 likes
  • 91 Views
  • 1 replies
  • 1 likes

Why hasn’t my Spotify premium started yet

I paid for Spotify premium on visa on 12th April 2022 & still get ads. I’ve been charged $11.99

  • Visitor
  • I paid for Spotify premium on visa on 12th April 2022 & still get ads. I’ve been charged $11.99
  • Maxim
  • Spotify Star
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Device limit reached

PlanPremiumCountryPhilippinesDevicePCOperating SystemWindows 10 My Question or IssueI can't download offline songs on my pc even though i haven't reached the 10k downloads per device limit

  • Newbie
  • Plan Premium Country Philippines Device PC Operating System Windows 10   My Question or Issue I can't download offline songs on my pc even though i haven't reached the 10k downloads pe...
  • Maxim
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • Account
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution My iPhone X just suddenly started playing music. Is someone using my accoun

My Siri is not activated and I’m not sure If someone else has a using my account. I have one single premium account that I am using an 2 devices: my phone and Mac. Someone please help as I am quite concerned. Thanks.

  • Visitor
  • My Siri is not activated and I’m not sure If someone else has a using my account. I have one single premium account that I am using an 2 devices: my phone and Mac. Someone please help as I am quite ...
  • Yordan
  • Moderator
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution some albums wont play music on account

Trying to play music from some artist will not play pc or on computer. (AC-DC, Poison, and Guns and roses) for example.

  • Visitor
  • Trying to play music from some artist will not play pc or on computer. (AC-DC, Poison, and Guns and roses) for example.
  • Alex
  • Moderator
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't change payment method

I've recently moved from Belarus to Lithuania and trying to change payment method. Based on the help I should see "Edit" button at the right of "Your plan" section. However I don't see it.

  • Newbie
  • I've recently moved from Belarus to Lithuania and trying to change payment method. Based on the help I should see "Edit" button at the right of "Your plan" section. However I don't see it.
  • Mario
  • Spotify Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes