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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8919 Views
  • 1 replies
  • 9 likes
  • Security
  • 8919 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480030 Views
  • 979 replies
  • 111 likes
  • Account
  • 480030 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210413 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210413 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120568 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120568 Views
  • 72 replies
  • 12 likes

Automatically signed into family member's account

My Question or IssueI have a spotify account and my sister has a separate spotify account. However, recently I'm being automatically signed into her account, and so I proceed to log out and log into my account. This ends up logging my sister out of h...

  • Newbie
  •   My Question or Issue I have a spotify account and my sister has a separate spotify account. However, recently I'm being automatically signed into her account, and so I proceed to log out and...
  • Maxim
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Account
  • 375 Views
  • 1 replies
  • 0 likes

Phishing Email

Hate to admit it, but I fell for a Phishing email just now. I've never done that before! Just a heads up, in case you get it too. The website it's linking to is: https://neh.ekr.mybluehost.me/support/spot/MitID/account.php The email comes from **blee...

Screenshot 2024-02-10 at 1.29.50 PM.png
  • Casual Listener
  • Hate to admit it, but I fell for a Phishing email just now. I've never done that before!  Just a heads up, in case you get it too. The website it's linking to is: https://neh.ekr.myblueho...
  • kaworu_bloodpaw
  • Roadie
  • 2899 Views
  • 1 replies
  • 0 likes
  • Security
  • 2899 Views
  • 1 replies
  • 0 likes

Superuser Contribution SOY PREMIUM Y MI MÚSICA SE REPRODUCE SIEMPRE EN MODO ALEATORIO ADEMÁS DE QUE NO PUEDO DEVOLVER CANCI

Hola!Sucede que me suscribí nuevamente a Spotify Premium el pasado 27 de Julio de 2017 y quisiera saber por qué motivo mis canciones se reproducen de una manera aleatoria y no de forma ordenada en el momento que yo quiera; además quisiera saber porqu...

  • Newbie
  • Hola! Sucede que me suscribí nuevamente a Spotify Premium el pasado 27 de Julio de 2017 y quisiera saber por qué motivo mis canciones se reproducen de una manera aleatoria y no de forma ordenada e...
  • pedromunozlopez
  • Visitor
  • 3293 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 3293 Views
  • 3 replies
  • 0 likes

User Takedown Notice

My Question or IssueI received this email implying my User profile has been "Taken Down" and I don't know what it means. The Spotify support chat cannot help me and keep closing the issue without giving me other options to contact them. The email has...

  • Casual Listener
  • My Question or Issue I received this email implying my User profile has been "Taken Down" and I don't know what it means. The Spotify support chat cannot help me and keep closing the issue without g...
  • 504 Views
  • 0 replies
  • 0 likes
  • Account
  • 504 Views
  • 0 replies
  • 0 likes

How can I change my payment date on my account? I want to change it to the 1st of the month?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • kaworu_bloodpaw
  • Roadie
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 338 Views
  • 1 replies
  • 0 likes

Solved!! How to change to Duo plan if already on a 12-month pre-paid Premium Individual account

PlanCurrently on Premium IndividualLooking to change to Duo plan CountryUK My Question or IssueI'm currently on a pre-paid 12-month Premium Individual plan (expiring Jan 2025). I wish to upgrade to a Duo plan, but can only see monthly payment options...

  • Casual Listener
  • Plan Currently on Premium Individual Looking to change to Duo plan   Country UK   My Question or Issue I'm currently on a pre-paid 12-month Premium Individual plan (expiring Ja...
  • Maxim
  • Spotify Star
  • 882 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 882 Views
  • 3 replies
  • 0 likes

Solved!! can't listen to premium items

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a DUo plan However, I can't see or use some premium storybooks. These are available t...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Billy-J
  • Spotify Star
  • 296 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 296 Views
  • 3 replies
  • 0 likes

Solved!! I can't change my Country

Hello everyone,I have a problem with my account. I can not change the adress to my actuall. I made my Account in Bosnia, where I used to live. I live for more than a year in Germany and it's still not changed. I bought now the Premium duo, and I can ...

  • Casual Listener
  • Hello everyone, I have a problem with my account. I can not change the adress to my actuall. I made my Account in Bosnia, where I used to live. I live for more than a year in Germany and it's still ...
  • Maxim
  • Spotify Star
  • 361 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 361 Views
  • 5 replies
  • 0 likes

Change country - family plan

Hi, I created a Family account when I was living in the UK, my brother and my girlfriend joined the plan as they were living with me. Now we all moved together in Italy, where we still live together. I wanted to change country from the UK to Italy bu...

  • Newbie
  • Hi,   I created a Family account when I was living in the UK, my brother and my girlfriend joined the plan as they were living with me. Now we all moved together in Italy, where we still live ...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
  • 214 Views
  • 1 replies
  • 0 likes

Talk to a spotify team member about renewing my family member account although i am abroad working

PlanFree/PremiumCountryGermany, but recently in the UAEDeviceIphone 13, macbook pro 2022Operating SystemiOS 17.2., OSX 13.4 My Question or IssueI missed a couple of mails from Spotify and was cancelled my Premium Family account. I am since a few week...

  • Newbie
  • Plan Free/Premium Country Germany, but recently in the UAE Device Iphone 13, macbook pro 2022 Operating System iOS 17.2., OSX 13.4   My Question or Issue I missed a couple of mails fro...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes

My account disappearing

hello my name is Melanie Avanessian and I’m facing an issue with my account and disappearing my username and picture.i need an assistance and I want to know what is specifically going on with my Spotify account. I’m an Artist and I want my account ba...

  • Visitor
  • hello my name is Melanie Avanessian and I’m facing an issue with my account and disappearing my username and picture. i need an assistance and I want to know what is specifically going on with my Sp...
  • Maxim
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • Account
  • 184 Views
  • 1 replies
  • 0 likes

Family Premium

Plan: DuoDevice: Iphone 11proHello, i´m from Panamá, i just cancel my Duo Premium because we are now paying for the familly premium, all my family already are in the plan, they send me the invite, but when i put the same address, it appears me a mess...

  • Newbie
  • Plan: Duo Device: Iphone 11pro Hello, i´m from Panamá, i just cancel my Duo Premium because we are now paying for the familly premium, all my family already are in the plan, they send me the invi...
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • Premium
  • 169 Views
  • 1 replies
  • 0 likes

Spotify Connect + Yamaha RX-V475 = Bad Account

Hi, as of today my Yamaha RX-V475 AV receiver started displaying "Spotify Bad Account" whenever I set it to Spotify mode and the device itself is not listed in my mobile app. Previously I had no problems with Spotify Connect - AVR worked perfectly, s...

  • Newbie
  • Hi,   as of today my Yamaha RX-V475 AV receiver started displaying "Spotify Bad Account" whenever I set it to Spotify mode and the device itself is not listed in my mobile app. Previously I ...
  • Sūrreālists
  • Regular
  • 7054 Views
  • 7 replies
  • 0 likes
  • Premium
  • 7054 Views
  • 7 replies
  • 0 likes

Superuser Contribution Amazon alexa account not linking

When I try to link my spotify through the Amazon Alexa app it opens my spotify app which then shows a tick saying approved. them my web browser is opened and it takes me to a layla.amazon.con/api link that says "Unable to link skill at this time"Plan...

  • Newbie
  • When I try to link my spotify through the Amazon Alexa app it opens my spotify app which then shows a tick saying approved. them my web browser is opened and it takes me to a layla.amazon.con/api lin...
  • JoeS1
  • Newbie
  • 578 Views
  • 3 replies
  • 0 likes
  • Account
  • 578 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Student Discount - myunidays registration not working

Hello there, I'd like to sign up for Premium for Students but the registration for UNiDAYS is not working. I enter my e-mail adress, confirm my password, click on "register" and nothing happens. At all. There is no error message, nothing.When I tried...

  • Casual Listener
  • Hello there,   I'd like to sign up for Premium for Students but the registration for UNiDAYS is not working. I enter my e-mail adress, confirm my password, click on "register" and nothing happ...
  • Susan_GP
  • Moderator
  • 17329 Views
  • 11 replies
  • 0 likes
  • Account
    Premium
  • 17329 Views
  • 11 replies
  • 0 likes

Brand Account & Social Media Posting

Hello, I'm working for a company that would like to create playlists on Spotify and share them with our users. This includes manually created playlists and also playlists of the influencers that cooperate with us. In your terms and conditions you sta...

  • Newbie
  • Hello,   I'm working for a company that would like to create playlists on Spotify and share them with our users. This includes manually created playlists and also playlists of the influencers ...
  • Maxim
  • Spotify Star
  • 358 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauses after 30 secs

On my PC and my phone the program will only play for about 30 seconds, YES I HAVE SIGNED OUT OF EVERYTHING, I have changed password, I've cleared cache, I've uninstalled and reinstalled 3 times, I have restared both phone and PC. NOTHING Has worked I...

  • Casual Listener
  • On my PC and my phone the program will only play for about 30 seconds, YES I HAVE SIGNED OUT OF EVERYTHING, I have changed password, I've cleared cache, I've uninstalled and reinstalled 3 times, I ha...
  • Elena
  • Moderator
  • 384 Views
  • 4 replies
  • 0 likes
  • 384 Views
  • 4 replies
  • 0 likes

Solved!! Spotify Canceled my subscription and I don't know why

So, I got an email from spotify saying that my account has been canceled but I didn't cancel my subscription and I don't know what happened. Does anyone know what happened?

  • Regular
  • So, I got an email from spotify saying that my account has been canceled but I didn't cancel my subscription and I don't know what happened. Does anyone know what happened? 
  • Lizzie_williams33
  • Newbie
  • 734 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 734 Views
  • 4 replies
  • 0 likes