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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
285948 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539700 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129555 Views
74 replies
12 likes
I currently have a Duo Premium account. I want to switch to Duo Basic. My question is what happens to the other account that mine is paired with for the Duo subscription? If I make this change, will it follow mine across to the Duo Basic tier? That’s...
I currently have a Duo Premium account. I want to switch to Duo Basic. My question is what happens to the other account that mine is paired with for the Duo subscription? If I make this change, will ...
Spotify Star
1102 Views
1 replies
0 likes
Account stopped playing music
Account stopped playing music
Spotify Star
270 Views
1 replies
0 likes
How do I change my country on Spotify. I’ve tried to update my card under profile but Spotify won’t let me update the card from the new country. It kept saying that the country and card doesn’t match. I’m trying to change the card so that the country...
How do I change my country on Spotify. I’ve tried to update my card under profile but Spotify won’t let me update the card from the new country. It kept saying that the country and card doesn’t match...
Spotify Star
281 Views
1 replies
0 likes
I found this post from last year that is the exact same issue I'm having, but it appeared no Spotify support was engaged. (https://community.spotify.com/t5/Accounts/Can-t-login/td-p/4403622) I can login on my computer just fine, but when I use the sa...
I found this post from last year that is the exact same issue I'm having, but it appeared no Spotify support was engaged. (https://community.spotify.com/t5/Accounts/Can-t-login/td-p/4403622) ...
Casual Listener
7093 Views
6 replies
0 likes
PlanFamily PremiumCountryUKDevicePC, Samsung GalaxyOperating SystemWindows 11, AndroidMy Question or IssueWhen inviting family members to our family premium account, when they try to verify the address it can't find it, no matter what combination of ...
Plan Family Premium Country UK Device PC, Samsung Galaxy Operating System Windows 11, Android My Question or Issue When inviting family members to our family premium account, when they try t...
Spotify Star
327 Views
1 replies
0 likes
The premium package for 10.99
The premium package for 10.99
Moderator
440 Views
1 replies
0 likes
I moved countries and need to change my payment method. It does not accept my current payment method because it's based in another country. I tried everything - even canceling my account - but the country dropdown is always gray and doesn't allow me ...
I moved countries and need to change my payment method. It does not accept my current payment method because it's based in another country. I tried everything - even canceling my account - but the co...
Spotify Star
436 Views
3 replies
1 likes
I used SoundCloud Next pro to distribute my album.My album is on spotify and my profile exists.When I search for my artist name, is does not show, when i copy the link of the profile to claim, it doesn't find the profile. Link works when pasted on a ...
I used SoundCloud Next pro to distribute my album. My album is on spotify and my profile exists. When I search for my artist name, is does not show, when i copy the link of the profile to claim, it...
Spotify Star
1051 Views
1 replies
0 likes
Am locked out of my premium account on a device I haven't used in a while. When I try to log in it says: This app is restricted to premium users only (error code:accesspoint22)
Am locked out of my premium account on a device I haven't used in a while. When I try to log in it says: This app is restricted to premium users only (error code:accesspoint22)
Spotify Legend
487 Views
3 replies
0 likes
I am trying to create an account for my 13 year old, but it says she's too young. Website says 13 year olds can have an account, so I don't understand why
I am trying to create an account for my 13 year old, but it says she's too young. Website says 13 year olds can have an account, so I don't understand why
Spotify Star
308 Views
1 replies
0 likes
Greetings!Spotify has reset my password recently due to my recent login into account from another browser, which were looked like "suspicious activity".As far as I remember, some time ago Spotify kept a history of last 5 passwords, which was already ...
Greetings! Spotify has reset my password recently due to my recent login into account from another browser, which were looked like "suspicious activity". As far as I remember, some time ago Spotify...
Casual Listener
937 Views
1 replies
3 likes
I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?
I'm living in Belgium. I define my language on FRENCH. I receive all the communications in DUTCH. Why ? How can I change this ?
Regular
2838 Views
8 replies
2 likes
The files are in .JSON format. Is there any JSON file viewer which will open and present the data and that can very well present it too?
The files are in .JSON format. Is there any JSON file viewer which will open and present the data and that can very well present it too?
Visitor
2781 Views
2 replies
0 likes
Music, plsylists and artists that I don't know are added and playing in my Spotify into devices I don't have. Just logged out of every device, and changed password, but noticed that logging by computer it has my profile with my picture, but logging b...
Music, plsylists and artists that I don't know are added and playing in my Spotify into devices I don't have. Just logged out of every device, and changed password, but noticed that logging by co...
Not applicable
3953 Views
2 replies
0 likes
PlanFreeCountryCanadaDeviceWindows PCOperating SystemWindows 11 Pro My Question or IssueI am unable to login to my account since today. I get the following error: Oops! Something went wrong. Please try again or check out our help area.
Plan Free Country Canada Device Windows PC Operating System Windows 11 Pro My Question or Issue I am unable to login to my account since today. I get the following error: Oo...
Spotify Star
507 Views
1 replies
0 likes
After replacing a stolen credit card, I forgot to update payment info in time, so my account reverted to Free status. As I was about to setup new payment info, I realized it's cheaper to have my partner upgrade his Premium account to Duo Premium and ...
After replacing a stolen credit card, I forgot to update payment info in time, so my account reverted to Free status. As I was about to setup new payment info, I realized it's cheaper to have my part...
Moderator
3629 Views
1 replies
0 likes
Hi Spotify.I signed up to the 3month premium trial on the 99c offer.Yet 2 months into the trial you have started charging me the normal premium monthly fee.How do i go about getting a refund? (and yes i have used that darn contact form numerous time ...
Hi Spotify. I signed up to the 3month premium trial on the 99c offer. Yet 2 months into the trial you have started charging me the normal premium monthly fee. How do i go about getting a refund? (...
Newbie
2563 Views
16 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
313 Views
1 replies
0 likes
For the past few weeks, I've encountered problems with Spotify resetting my user settings. I've used Spotify on laptop (windows 10) & my phone (iphone 5s) for 2+ years with no issue like this. All of a sudden, it will forget my settings for last.fm o...
For the past few weeks, I've encountered problems with Spotify resetting my user settings. I've used Spotify on laptop (windows 10) & my phone (iphone 5s) for 2+ years with no issue like this. Al...
Casual Listener
5947 Views
11 replies
3 likes
