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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079973 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079973 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49832 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49832 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146227 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146227 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Some songs are not available in new markets

Spotify became available in Balkan countries 2 weeks ago, sounds nice. I downloaded Spotify, bought Premium but I realized that my favorite songs/albums are not available in Kosovo. I checked the available markets and result is: "available_markets" :...

  • Casual Listener
  • Spotify became available in Balkan countries 2 weeks ago, sounds nice. I downloaded Spotify, bought Premium but I realized that my favorite songs/albums are not available in Kosovo. I checked the ava...
  • MafeG
  • Moderator
  • 395 Views
  • 3 replies
  • 2 likes
  • Account
    Other
  • 395 Views
  • 3 replies
  • 2 likes

What is Parental Consent?

My Question or IssueHello I read in the terms that if i’m between 13 and under 18 i need parental concent. Is that just asking my parent(s) if it’s okay i use spotify, or is there something more formal to it? Is it the same for spotify free and spoti...

  • Casual Listener
  •   My Question or Issue Hello 🙂 I read in the terms that if i’m between 13 and under 18 i need parental concent. Is that just asking my parent(s) if it’s okay i use spotify, or is there som...
  • Billy-J
  • Spotify Star
  • 455 Views
  • 7 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 455 Views
  • 7 replies
  • 0 likes

Superuser Contribution Change Username / Profile name

As a retired database administrator and designer for over 50 years.... the inability to change one's username is hyperbolic nonsense. The excuse Spotify uses is nothing but immature and irresponsible. Changing a username is literally the most trivial...

  • Casual Listener
  • As a retired database administrator and designer for over 50 years.... the inability to change one's username is hyperbolic nonsense. The excuse Spotify uses is nothing but immature and irresponsible...
  • Ivan
  • Spotify Legend
  • 573 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
    Unlimited
  • 573 Views
  • 3 replies
  • 0 likes

Superuser Contribution CONNEXION COMPTE PREMIUM AVEC FACEBOOK IMPOSSIBLE

Bonjour, Depuis au moins deux jours, impossible de me connecter avec mon compte premium créer via FACEBOOK. C'est la première fois que je rencontre un problème avec SPOTIFY.J'ai déjà consulté les aides suivantes sans succès : https://support.spotify....

  • Casual Listener
  • Bonjour,   Depuis au moins deux jours, impossible de me connecter avec mon compte premium créer via FACEBOOK. C'est la première fois que je rencontre un problème avec SPOTIFY. J'ai déjà consu...
  • Mihail
  • Spotify Legend
  • 321 Views
  • 3 replies
  • 0 likes
  • Login
  • 321 Views
  • 3 replies
  • 0 likes

Superuser Contribution Need help retrieving my acount..

PlanPremiumCountryUSADeviceiPhone 11 & Windows 10Operating SystemiOS 10 & Windows 10 My Question or IssueI had my account connected to Facebook. I delete my Facebook account and so I decide to unlink it with my Spotify. I didn't have a problem for a ...

  • Visitor
  •   Plan Premium Country USA Device iPhone 11 & Windows 10 Operating System iOS 10 & Windows 10   My Question or Issue I had my account connected to Facebook. I delete my F...
  • Ivan
  • Spotify Legend
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Posting a playlist on Facebook

My Question or IssueTrying to upload/post a Playlist on Facebook. Doesn't work

  • Regular
  • My Question or Issue Trying to upload/post a Playlist on Facebook. Doesn't work  
  • Peter
  • Spotify Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • Premium
  • 188 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't login "You're offline, Check your connection and try again"

Plan Free Country Belgium Device Samsung A71Samsung Galaxy Tab S6 Wifi Operating System Android 10 My Question or Issue I cannot log in to my Spotify account on either of my devices. I have tried 3 different Wifi networks, Ethernet through USB-C, 4G ...

  • Casual Listener
  •   Plan Free Country Belgium Device Samsung A71 Samsung Galaxy Tab S6 Wifi Operating System Android 10   My Question or Issue I cannot log in to my Spotify account on ...
  • Lala41
  • Casual Listener
  • 10266 Views
  • 11 replies
  • 1 likes
  • Account
    Login
  • 10266 Views
  • 11 replies
  • 1 likes

Superuser Contribution Cannot gather Spotify data

I've requested Spotify to gather my data a while ago and now that it has arrived I cannot download it because Spotify asks me to reauthenticate with Facebook for security purposes. Exact message: "For security purposes we need you to re-authenticate ...

  • Visitor
  • I've requested Spotify to gather my data a while ago and now that it has arrived I cannot download it because Spotify asks me to reauthenticate with Facebook for security purposes. Exact message: " F...
  • Xenia
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 219 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can’t log in and reset password

Hello!My friend signed up ages ago and doesn’t remember the password. Whenever he tries to Log In using his email address, and use the forgot password option, it says, "The username or email you provided is not associated with an active Spotify accou...

  • Casual Listener
  • Hello! My friend signed up ages ago and doesn’t remember the password. W henever he tries to  Log In using his email address, and use the forgot password option, it says, " The username or e...
  • Jutta911
  • Casual Listener
  • 678 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 678 Views
  • 2 replies
  • 0 likes

Superuser Contribution I lost account

My account was hacked. The cracker changed the account email and password. I can the login to the account and the e-mail to which it was registered. But the worst thing is not even that I lost my account. The account had a premium subscription, which...

  • Newbie
  • My account was hacked. The cracker changed the account email and password. I can the login to the account and the e-mail to which it was registered. But the worst thing is not even that I lost my acc...
  • Ivan
  • Spotify Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't edit profile or password after disconnecting Facebook

PlanPremiumCountryUSAOperating SystemWindowsMy Question or IssueI originally created a free account through my facebook account. I disconnected my Facebook account, but I cannot update my email address or create a new password. How do I get my accoun...

  • Not applicable
  • Plan Premium Country USA Operating System Windows My Question or Issue I originally created a free account through my facebook account. I disconnected my Facebook account, but I cannot update ...
  • Elena
  • Moderator
  • 366 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 366 Views
  • 1 replies
  • 0 likes

Profile Edit Problems

PlanStudent PremiumCountryUnited States of AmericaDeviceMacbook Pro 2018Operating SystemiOS 10 My Question or IssueI am trying to edit my username from a string of letters to my actual name. I try and edit my profile details, but the edit button is g...

  • Newbie
  • Plan Student Premium Country United States of America Device Macbook Pro 2018 Operating System iOS 10   My Question or Issue I am trying to edit my username from a string of letters to...
  • Billy-J
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • Account
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account doesn't show up when you search for it

When I search for my account using either my username or my profile name it doesn't come up. I've asked friends to search for me and I've also searched on my other Spotify Premium account and I can't find this account. It is for a company that I work...

  • Casual Listener
  • When I search for my account using either my username or my profile name it doesn't come up. I've asked friends to search for me and I've also searched on my other Spotify Premium account and I can't...
  • YulTheWizard
  • Composer
  • 686 Views
  • 8 replies
  • 0 likes
  • Account
  • 686 Views
  • 8 replies
  • 0 likes

Solved!! Creating new account with same email address

My Question or IssueI had closed my Spotify account which used a certain email address. I now want to create a new Spotify account using the same email address, but whenever I try to Sign Up, it says "This email is already connected to an account". M...

  • Casual Listener
  • My Question or Issue I had closed my Spotify account which used a certain email address. I now want to create a new Spotify account using the same email address, but whenever I try to Sign Up, it sa...
  • Vivek5
  • Casual Listener
  • 6047 Views
  • 2 replies
  • 0 likes
  • Account
  • 6047 Views
  • 2 replies
  • 0 likes

Superuser Contribution How I can change my USER name (not DISPLAY name)

Hello!If there any way to change USER name, not DISPLAY name? For example this account have self-chosen name - https://open.spotify.com/user/hospitalrecordsI also represent a music-label and this name is very important for us, because we need to send...

  • Visitor
  • Hello! If there any way to change USER name, not DISPLAY name? For example this account have self-chosen name - https://open.spotify.com/user/hospitalrecords I also represent a music-label and this...
  • Elena
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot log in to TV app and xbox app

PlanPremium duoCountryFranceDeviceXbox, Philips TVOperating SystemWindows 10 and Android My Question or Issue Hi,I am logged to my computer app and my phone app and can play music but when I try to play the music on my xbox one or TV app, it asks me ...

  • Casual Listener
  • Plan Premium duo Country France Device Xbox, Philips TV Operating System Windows 10 and Android   My Question or Issue   Hi, I am logged to my computer app and my phone app and ...
  • jabermeh
  • Casual Listener
  • 198 Views
  • 2 replies
  • 3 likes
  • Login
  • 198 Views
  • 2 replies
  • 3 likes

Someone made an account using my other email address. It was not me. I need to get it taken down.

Spoiler (Highlight to read) This account is not related to my main account other than being under my OTHER email. Someone just today registered an account using my other email address, not the one this account is under, but another email address of m...

D3661301-4927-4B6E-8391-B7A826E4A59D.jpeg
  • Casual Listener
  •   This account is not related to my main account other than being under my OTHER email. Someone just today registered an account using my other email address, not the one this account is under,...
  • ohnukiss
  • Casual Listener
  • 533 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 533 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Cannot login on Android

DevicePixel 2Operating SystemAndroid 10 My Question or IssueHello, since today I am having issues logging in from my Pixel phone. Logging in on a desktop, or Chrome mobile works. I have tried- uninstalling- wiping cache- login with Facebook- login wi...

  • Regular
  • Device Pixel 2 Operating System Android 10   My Question or Issue Hello, since today I am having issues logging in from my Pixel phone. Logging in on a desktop, or Chrome mobile works. I h...
  • 1217954936
  • Regular
  • 540 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 540 Views
  • 6 replies
  • 0 likes

change birthday

hii, soo I just disconnected my fb from Spotify and I cant change my birthday, what do I do?

  • Casual Listener
  • hii, soo I just disconnected my fb from Spotify and I cant change my birthday, what do I do?
  • YulTheWizard
  • Composer
  • 654 Views
  • 2 replies
  • 1 likes
  • 654 Views
  • 2 replies
  • 1 likes

Superuser Contribution Unable to edit profile

I have been trying to edit my spotify profile so as to change my username, but i am unable to edit it entirely. I am unsure as to why but it won't let me write anything on the "edit profile" page. The "edit profile" page also does not show any window...

  • Visitor
  • I have been trying to edit my spotify profile so as to change my username, but i am unable to edit it entirely. I am unsure as to why but it won't let me write anything on the "edit profile" page. Th...
  • Yomal
  • Casual Listener
  • 591 Views
  • 7 replies
  • 0 likes
  • Account
  • 591 Views
  • 7 replies
  • 0 likes