Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

login

login

Plan

Premium Student

Country

Italy

Device

(Iphone 12/Pc-Laptop)

Operating System

(iOS 17, Windows 10/11,)

 

My Question or Issue

Hello everyone, I'm Luca. I've always used the same account on Spotify (premium student) with, and have always made the login with the username of nirvana073. I had it on my phone, and laptop. Now i've reinstalled spotify on the PC but for no reason i'm unable to get the correct password. So i made the logout from my phone too and now i'm stucked.. i'm no more able to enter in any of my devices. So i tried to change the password but it seems that nirvana073 isn't linked with any of my email, and this is freaking me out 'cause i can't change the password of my premium account. Anyone could help me on this please ? Thanks a lot!
Luca.

Reply
1 Reply

Hey @nirvana073,

Thanks for reaching out.

If you can't find the password reset email in any of the email addresses you own, check your spam folders/filters. If you still can't find it, it's best to reach out to the folks over at Customer Support, as they're the ones who can take a closer look at this and assist you further.

We hope this helps. Let us know if you have other questions.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts