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How can I contact a live person at Spotify???

How can I contact a live person at Spotify???

My credit card was recently stolen, so I had to close the account and start fresh.  Unfortunately my last payment to spotify was not authorized, and although I've updated my account with new card details, access to my playlists via my app have been compromised.  I need to get that access back today! Who do I call ... I'm done with all the web help that really is no help at all!

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7 Replies

Hello!

 

You can only reach them here. There is no customer service number, as of right now :(. You should change your email/password, and post here if someone else is using your account.

 

I hope everything gets fixed 🙂

 

EDIT: Wrong link, had to change it 🙂

Hope this helped 🙂


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This is extremely upsetting that there is not a customer service number, because I am being charged $10 for a subscription that was a trial that I could never cancel. 😠😲😡

I paid for 12 months accidentally :S lol 

I keep trying to email spotify and every email I send it changes up my email address and don't let me correct it. And I was also charged after cancelling my subscription and would like my money put back in my account

A live person? Honestly, I don't even think Spotify has those..

 

You can try Tweeting them at @SpotifyCares as they seem to be active on there. Although I have Tweeted them, and they are not responding to me. Maybe you'll have more luck..

 

Note: Do not disclose any personal data in your Tweet. It is publically accessible. Good luck!

I cannot download a pop up appears to buy premium as soon as I press download. I have uninstalled the app and then downloaded the app again as per solution given..NOW WHAT

I cannot download music a pop up to purchase premium comes up. I already have premium.

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