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How can I get contect with spotify

How can I get contect with spotify

Hi, I wanted to delete my account I looked some in community and ı saw the clikc about and select information form but I couldn't find any information form for can be filled after following the steps it showed me the "How can I get contact with Spotify?" but I couldn't find anywat to delete my account any e-mail adress or Facebook message system I don't know What should I do ? I want to delete my account 

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3 Replies

Hey there @user-removed and welcome to the community!

 

Are you sure you want to completely delete your Spotify account? That will delete all your saved music and data... If you want to delete your account, you need to use the contact form however, as you mentioned. Follow the right steps then: Account > I want to close my Spotify account permanently in which you  should see a screen like this:

 

Screenshot 2016-05-29 14.49.04.png

Click on the "Close Account" option and you should follow it from there 🙂

 

However, if you meant to cancel your Premium subscription and revert to the ad-based free version, simply pick the other option!

 

Hope this was helpful!

K

 

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you couldn't understand there is no page as you said when I follow the steps you said it's being shown contact with us and when I hclick it get contact with us is shown but tehere is no mail or contact form just it is being shown  facebook logo (get contact with us with facebook I gues but can't because when I click it it opens a facebook post sharing part) and second is twitter and I am not using twitter

Hey again @user-removed !

That is odd. Do you see any bright green button "I still need help" ? If you do, then press on that as it should take you to a form, say that you want to delete your account and support will get back to you within 24-48 hours. Don't forget to reply to the automated email you'll receive if you do that, even if it's a no-reply 🙂

Alternatively, try this link: https://support.spotify.com/close/

Let me know if this worked out!
K

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Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

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