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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Regular
  • 262516 Views
  • 789 replies
  • 81 likes
  • Account
  • 262516 Views
  • 789 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128927 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128927 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71893 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71893 Views
  • 63 replies
  • 8 likes

No card information fill out form

So I'm trying to update my payment method and the fill out form isn't loading at all. I've tried reloading the page, closing the browser, logging out, restarting computer, nothing. Someone help me.

  • Newbie
  • So I'm trying to update my payment method and the fill out form isn't loading at all. I've tried reloading the page, closing the browser, logging out, restarting computer, nothing. Someone help me.
  • SuperWisdom
  • Community Legend
  • 372 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 372 Views
  • 3 replies
  • 0 likes

Solved!! Why is my album not available anymore?

Hi all,I recorded an album with myband in 2012 and not it is not available anymore. Te link is http://open.spotify.com/album/7hWWFeessutgAKm8vC2ql3 Can you help me restoring it? Thank you very much in advance!Dario

  • Casual Listener
  • Hi all, I recorded an album with myband in 2012 and not it is not available anymore.   Te link is http://open.spotify.com/album/7hWWFeessutgAKm8vC2ql3   Can you help me restoring ...
  • dariodrummer
  • Casual Listener
  • 383 Views
  • 2 replies
  • 0 likes
  • Other
  • 383 Views
  • 2 replies
  • 0 likes

My premium account doesn't get activated

Hello, I have a question. Everytime when I try to pay for my premium account, it says that my bank is having a bad day but then Spotify takes my money and doesn't activates my account.What can I do?

  • Newbie
  • Hello, I have a question. Everytime when I try to pay for my premium account, it says that my bank is having a bad day but then Spotify takes my money and doesn't activates my account. What can I do?
  • user-removed
  • Not applicable
  • 106 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 106 Views
  • 1 replies
  • 0 likes

Notifications disappears and on mobile version problems.

I have got two problems. Since last time “the bell” notification disappeared. I created temporary account and log in the same software on desktop, and the bell appeared. I had back to my real account, but there is still no bell.I had Lumia 820 and I ...

  • Casual Listener
  • I have got two problems.   Since last time “the bell” notification disappeared. I created temporary account and log in the same software on desktop, and the bell appeared. I had back to m...
  • darbalce
  • Casual Listener
  • 272 Views
  • 8 replies
  • 0 likes
  • Account
    Free
    Login
    Subscription
  • 272 Views
  • 8 replies
  • 0 likes

Subscription

I signed up with rogers and they have me a year subscription premium for free. I currently subscribe to premium now and pay for it. How do i cancel the one i currently pay for and switch to rogers one?

  • Newbie
  • I signed up with rogers and they have me a year subscription premium for free. I currently subscribe to premium now and pay for it. How do i cancel the one i currently pay for and switch to rogers on...
  • user-removed
  • Not applicable
  • 104 Views
  • 1 replies
  • 0 likes
  • Other
  • 104 Views
  • 1 replies
  • 0 likes

Solved!! Related artists help

Hi, I 'm a verified artist in spotify. How can I see my related artists?. I have another profile where they appeared immediately , but in this nothing happens and I'm in a spotify playlist, so I thik it should appear. Thanks.spotify:artist:3z1sCKHc4O...

  • Casual Listener
  • Hi, I 'm a verified artist in spotify. How can I see my related artists?. I have another profile where they appeared immediately , but in this nothing happens and I'm in a spotify playlist, so I...
  • jean3601
  • Community Legend
  • 257 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 257 Views
  • 3 replies
  • 0 likes

Hey, Spotify, quit stealing my money you dirt bags.

3 emails in 3 months. No replies. You are still charging my accout.Neither of my emails work to log in to a premium account, neither does my facebook accout. I do not have access and have not had access to a premium account.... Yet you are taking my ...

  • Casual Listener
  • 3 emails in 3 months. No replies. You are still charging my accout. Neither of my emails work to log in to a premium account, neither does my facebook accout. I do not have access and have not had a...
  • Elhadramy
  • Newbie
  • 347 Views
  • 4 replies
  • 1 likes
  • Premium
  • 347 Views
  • 4 replies
  • 1 likes

Account Email Changed and no response from support

Hi,I received an email saying that the account email had been changed and I imediately freaked out as this wasnt me and I have had a couple of recent account Hijacks,I quickly went to try and access my account to which I found I couldnt log in with m...

  • Newbie
  • Hi, I received an email saying that the account email had been changed and I imediately freaked out as this wasnt me and I have had a couple of recent account Hijacks, I quickly went to try and acc...
  • MattSuda
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 132 Views
  • 1 replies
  • 0 likes

Is there a me +1 familily member subscription?

I would need a subscription for me an one other familiy member. But on the support pagehttps://support.spotify.com/us/account_payment_help/spotify_family/spotify-family/I can only find me +2 as the smallest option. Is there also a me +1 option? For w...

  • Regular
  • I would need a subscription for me an one other familiy member. But on the support page https://support.spotify.com/us/account_payment_help/spotify_family/spotify-family/ I can only find me +2 as t...
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 140 Views
  • 1 replies
  • 0 likes

E-mail address already in use?

Today, while overviewing my Spotify Account settings, I noticed my account has been using a "fake" e-mail address that I probably used a very long time ago to set up my account for test purposes. So I decided to change my e-mail address to my real on...

  • Newbie
  • Today, while overviewing my Spotify Account settings, I noticed my account has been using a "fake" e-mail address that I probably used a very long time ago to set up my account for test purposes. So ...
  • osornios
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! deleted playlist by unlink facebook

Hello I hope someone reads this...wanting to unlink my facebook account ,delete spotify app of facebook I try logging in to spotify .and I see that I take my account as a new account ,this is horrible because I have very many playlist and it was prem...

  • Visitor
  • Hello I hope someone reads this...wanting to unlink my facebook account ,delete spotify app of facebook I try logging in to spotify .and I see that I take my account as a new account  ,this...
  • osornios
  • Spotify Star
  • 1403 Views
  • 16 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 1403 Views
  • 16 replies
  • 1 likes

Solved!! Problems with subscriptions | subscription button does not work

Hello! At the moment I can not manage to subscribe to the paid plan of Spotify, because the button highlighted in the picture below does not forward me to anywhere, no matter how often I click onto it.I neither can change the payment method to paypal...

2016.04.24_12h46m44s_.png
  • Newbie
  • Hello!   At the moment I can not manage to subscribe to the paid plan of Spotify, because the button highlighted in the picture below does not forward me to anywhere, no matter how often I cli...
  • osornios
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 404 Views
  • 1 replies
  • 0 likes

Can't log in- Need to change county code

Hello Spotify community,I am a US citizen but download the Spotify app while away in Germany. The app will not let me log on to my account even after a password reset so I can not change my country in the the app. Is there any way to remove my accoun...

  • Newbie
  • Hello Spotify community, I am a US citizen but download the Spotify app while away in Germany. The app will not let me log on to my account even after a password reset so I can not change my country...
  • osornios
  • Spotify Star
  • 137 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 137 Views
  • 3 replies
  • 0 likes

Subscription cancelled but charged

I cancelled my free trial on 4/24/16. Then I was charged $9.99? Can anyone help me with this problem?

  • Newbie
  • I cancelled my free trial on 4/24/16. Then I was charged $9.99? Can anyone help me with this problem?
  • osornios
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 75 Views
  • 1 replies
  • 0 likes

subscription

Hello I receive the offer of 60 days premium free, I pay a month in advanced but my account says that i only have 7 days left, what about my 60 days free as premium?

  • Newbie
  • Hello    I receive the offer of 60 days premium free, I pay a month in advanced but my account says that i only have 7 days left, what about my 60 days free as premium?    
  • osornios
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 82 Views
  • 1 replies
  • 0 likes

kill account link to facebook and create a new one with the same mail

Hi,I made a mistake by linking my facebook account to my spotify account. I would like to kill this link and be able to connect with my email. Is it possible and how ? Thank you Pierre

  • Casual Listener
  • Hi, I made a mistake by linking my facebook account to my spotify account.   I would like to kill this link and be able to connect with my email.   Is it possible and how ?   Th...
  • Dreadlord
  • Community Legend
  • 245 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 245 Views
  • 3 replies
  • 0 likes

Sigo en Free y Spotify ya me cobró

Buenas tardes, Spotify me realizo el cargo por 99.00 MXN sin embargo mi cuenta sigue siendo free tengo mi recibo directamente en la página de spotify pero como puedo reclamar mi pago ??

  • Regular
  • Buenas tardes, Spotify me realizo el cargo por 99.00 MXN sin embargo mi cuenta sigue siendo free tengo mi recibo directamente en la página de spotify pero como puedo reclamar mi pago ??
  • osornios
  • Spotify Star
  • 149 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 149 Views
  • 3 replies
  • 0 likes

account bugs

HI, My spotify continuously connects to other peoples play lists. When Im teaching bootcamp it shuts off and plays on the random people using spotify on the track for example. It will connect to my daughters at home. And the downstairs tennant when I...

  • Newbie
  • HI, My spotify continuously connects to other peoples play lists.  When Im teaching bootcamp it shuts off and plays on the random people using spotify on the track for example.  It will con...
  • osornios
  • Spotify Star
  • 64 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 64 Views
  • 1 replies
  • 0 likes

hacked and email changed

Hi someone has hacked my account and changed the email address on my account so i cant reset my password or gain access. ive contacted spotify by twitter and email since 11am and noone is fixing this issue. how on earth do you get in contact with spo...

  • Casual Listener
  • Hi    someone has hacked my account and changed the email address on my account so i cant reset my password or gain access. ive contacted spotify by twitter and email since 11am and noone...
  • callie2
  • Casual Listener
  • 111 Views
  • 2 replies
  • 0 likes
  • Account
  • 111 Views
  • 2 replies
  • 0 likes